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ever rival the splendor of our majestic Capitol, we hope that the new judicial branch building will, like the Capitol, be a source of lasting pride for all Iowans. Shaping the ideal judicial branch for the year 2020 was the basic premise of our Commission on Planning for the 21st Century. You will remember that the commission, which was composed of over seventy Iowans from diverse backgrounds, conducted the first comprehensive, long-range study of the Iowa court system. Much has been said about the careful report of the commission since it was submitted to our court. Rather than attempt to summarize the report, I will briefly discuss some of the steps we are taking to achieve the commission's vision of the ideal court system for the 21st Century and beyond. Recognizing that we could not simultaneously respond to all 89 of the commission's recommendations, we selected twelve priorities to address during the next two years. You will find a summary of those twelve priorities attached to my remarks. I want to briefly mention five of them. The first priority concerns safety. Of all public institutions, the courthouse should be a safe haven. We are taking steps to ensure the safety of all court participants - not just court personnel but all people who come to court. Another priority involves public service. The courts are here to serve the people - not the system. With that in mind, we are placing more emphasis on customer service to make our courts more "user-friendly." A third priority is information. Information is the key to effective decision-making. It is key, not only for deciding cases, but also for management and public policy decisions. We are expanding our statistical reports to cover a broad spectrum of detailed information about cases - for your benefit as well as for our own. Another priority involves education. The vitality of the judicial branch depends upon the confidence and understanding of the public. We are establishing a comprehensive public education program which will include developing law-related education programs for schools and promoting public understanding of the courts. The last priority concerns technology. Information technology is rapidly changing the way people communicate and conduct business, including that of the courts. We are exploring technological advances such as electronic filing of court papers and electronic data management for storage and retrieval of court records. As with most plans to enhance the effective administration of justice, successful implementation of our priorities will require broad public support. We ask for yours. Much of the court system's ability to remain effective in the 21st Century hinges on the use of technology. Someone once said: "Technology is like a steamroller. If you are not the steamroller, then you are destined to become part of the road." I am pleased to report that we are not part of the road. In fact, Iowa has one of the most technologically advanced state court systems in the nation. Although computer technology offers the promise of a bright future, it is not problem free. Predictions of global disaster abound because of the infamous Y2K bug. Those of you who know of my love affair with computers will understand my
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