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PAG LIN 1 1 Section 1. Section 135C.37, Code 1997, is amended to read 1 2 as follows: 1 3 135C.37 COMPLAINTS ALLEGING VIOLATIONS – CONFIDENTIALITY. 1 4 A person may request an inspection of a health care 1 5 facility by filing with the department, care review committee 1 6 of the facility, or the state long-term careresident's1 7advocateombudsman as defined in section 231.4, subsection 16, 1 8 a complaint of an alleged violation of applicable requirements 1 9 of this chapter or the rules adopted pursuant to this chapter. 1 10 A person alleging abuse or neglect of a resident with a 1 11 developmental disability or with mental illness may also file 1 12 a complaint with the protection and advocacy agency designated 1 13 pursuant to section 135B.9 or section 135C.2. A copy of a 1 14 complaint filed with the care review committee or the state 1 15 long-term careresident's advocateombudsman shall be 1 16 forwarded to the department. The complaint shall state in a 1 17 reasonably specific manner the basis of the complaint, and a 1 18 statement of the nature of the complaint shall be delivered to 1 19 the facility involved at the time of the inspection. The name 1 20 of the person who files a complaint with the department, care 1 21 review committee, or the state long-term careresident's1 22advocateombudsman shall be kept confidential and shall not be 1 23 subject to discovery, subpoena, or other means of legal 1 24 compulsion for its release to a person other than department 1 25 employees involved in the investigation of the complaint. 1 26 Sec. 2. Section 135C.38, subsection 2, paragraph d, Code 1 27 1997, is amended to read as follows: 1 28 d. A person who is dissatisfied with any aspect of the 1 29 department's handling of the complaint may contact the state 1 30 long-term careresident's advocateombudsman, established 1 31 pursuant to section 231.42, or may contact the protection and 1 32 advocacy agency designated pursuant to section 135C.2 if the 1 33 complaint relates to a resident with a developmental 1 34 disability or a mental illness. 1 35 Sec. 3. Section 231.4, subsection 16, Code 1997, is 2 1 amended to read as follows: 2 2 16. "Resident's advocateState long-term care ombudsman 2 3 program" means the state long-term careresident's advocate2 4 ombudsman program operated by the commission of elder affairs 2 5 and administered by the state long-term careresident's2 6advocateombudsman. 2 7 Sec. 4. Section 231.33, subsection 18, Code 1997, is 2 8 amended to read as follows: 2 9 18. Coordinate activities in support of thestatewide2 10 state long-term careresident's advocateombudsman program. 2 11 Sec. 5. Section 231.41, Code 1997, is amended to read as 2 12 follows: 2 13 231.41 PURPOSE. 2 14 The purpose of this subchapter is to establish the state 2 15 long-term careresident's advocateombudsman program operated 2 16 by the Iowa commission of elder affairs in accordance with the 2 17 requirements of the Older Americans Act of 1965, and to adopt 2 18 the supporting federal regulations and guidelines for its 2 19 implementation. In accordance with chapter 17A, the 2 20 commission of elder affairs shall adopt and enforce rules for 2 21 the implementation of this subchapter. 2 22 Sec. 6. Section 231.42, Code 1997, is amended to read as 2 23 follows: 2 24 231.42 STATE LONG-TERM CARERESIDENT'S ADVOCATEOMBUDSMAN 2 25 – DUTIES. 2 26 The Iowa commission of elder affairs, in accordance with 2 27 section 3027(a)(12) of the federal Act, shall establish the 2 28 office of state long-term careresident's advocateombudsman 2 29 within the commission. The state long-term careresident's2 30advocateombudsman shall: 2 31 1. Investigate and resolve complaints about administrative 2 32 actions that may adversely affect the health, safety, welfare, 2 33 or rights of elderly in long-term care facilities. 2 34 2. Monitor the development and implementation of federal, 2 35 state, and local laws, regulations, and policies that relate 3 1 to long-term care facilities in Iowa. 3 2 3. Provide information to other agencies and to the public 3 3 about the problems of elderly in long-term care facilities. 3 4 4. Train volunteers and assist in the development of 3 5 citizens' organizations to participate in the state long-term 3 6 careresident's advocateombudsman program. 3 7 5. Carry out other activities consistent with the 3 8resident's advocatestate long-term care ombudsman provisions 3 9 of the federal Act. 3 10 6. Administer the care review committee program. 3 11 7. Report annually to the general assembly on the 3 12 activities of theresident's advocatestate long-term care 3 13 ombudsman office. 3 14 8. a. Establish an area long-term care ombudsman program 3 15 in a designated entity in each of the area agencies on aging 3 16 planning and service areas throughout the state. The state 3 17 long-term care ombudsman, in consultation with the department, 3 18 shall establish a procedure for certification of each area 3 19 ombudsman. The certification procedure shall require, at a 3 20 minimum, that an area long-term care ombudsman has 3 21 demonstrated the ability to carry out the responsibilities of 3 22 the office, is free of conflicts of interest, and meets any 3 23 additional requirements as specified by the department. 3 24 b. The state long-term care ombudsman, the designated 3 25 entities in which area long-term care ombudsman programs are 3 26 established, and the area ombudsman are not liable for any 3 27 action undertaken by an area ombudsman in the performance of 3 28 duty, if the action is undertaken and carried out in good 3 29 faith. 3 30 c. The area ombudsman shall assist the state ombudsman by 3 31 doing all of the following: 3 32 (1) Providing services to protect health, safety, welfare, 3 33 and rights of residents in long-term care facilities. 3 34 (2) Ensuring that the residents of long-term care 3 35 facilities in the service area of the area long-term care 4 1 ombudsman program have regular, timely access to the area 4 2 ombudsman and are provided timely responses to complaints and 4 3 requests for assistance. 4 4 (3) Identifying, investigating, and resolving complaints 4 5 and grievances that may adversely affect the health, safety, 4 6 welfare, or rights of residents in long-term care facilities. 4 7 (4) Representing the interest of residents of long-term 4 8 care facilities before government agencies and seeking 4 9 administrative, legal, and other remedies to protect the 4 10 health, safety, welfare, and rights of the residents of long- 4 11 term care facilities. 4 12 (5) Providing information to other agencies and to the 4 13 public about the problems of residents in long-term care 4 14 facilities and facilitating the ability of the public to 4 15 comment on laws, regulations, and policies which affect 4 16 residents in long-term care facilities. 4 17 (6) Reviewing, and, if necessary, commenting on any 4 18 existing and proposed laws, rules, and other government 4 19 policies and actions that pertain to the rights and well-being 4 20 of residents in long-term care facilities. 4 21 (7) Developing and assisting care review committees in the 4 22 performance of their duties through recruitment, training, and 4 23 publicity. 4 24 (8) Supporting the development of resident and family 4 25 councils. 4 26 (9) Assisting in the development of organizations to 4 27 participate in the area long-term care ombudsman program. 4 28 (10) Carrying out other activities that the state 4 29 ombudsman determines appropriate. 4 30 d. The department shall establish, in consultation with 4 31 the state ombudsman, policies and procedures for monitoring 4 32 area long-term care ombudsman programs, the entities in which 4 33 the programs are established, and the area ombudsman. 4 34 Theresident's advocatestate long-term care ombudsman 4 35 shall have access to long-term care facilities, private access 5 1 to residents, and access to residents' personal, social, and 5 2 medical records, andfor the purpose of reviewing and, upon 5 3 request, copying the records. The state long-term care 5 4 ombudsman shall have access to other records maintained by the 5 5 facilities or governmental agencies only as necessary and 5 6 pertaining only to the person on whose behalf a complaint is 5 7 being investigated. An area ombudsman shall have comparable 5 8 access to facilities, residents, and records as provided in 5 9 this paragraph if the area ombudsman obtains consent from the 5 10 resident or from the resident's legal representative. If the 5 11 resident is unable to provide consent and the resident's legal 5 12 representative refuses to consent to the access, access shall 5 13 be granted if the area ombudsman has reasonable cause to 5 14 believe that the legal representative is not acting in the 5 15 resident's best interest and if the area ombudsman obtains 5 16 approval from the state long-term care ombudsman. 5 17 Sec. 7. Section 231.43, subsection 3, Code 1997, is 5 18 amended to read as follows: 5 19 3. Procedures to enable the state long-term care 5 20resident's advocateombudsman and area long-term care 5 21 ombudsman to elicit, receive, and process complaints regarding 5 22 administrative actions which may adversely affect the health, 5 23 safety, welfare, or rights ofelderlyresidents in long-term 5 24 care facilities. 5 25 Sec. 8. Section 231.44, subsection 1, Code 1997, is 5 26 amended to read as follows: 5 27 1. The care review committee program is administered by 5 28 the state long-term careresident's advocateombudsman 5 29 program. 5 30 Sec. 9. AREA LONG-TERM CARE OMBUDSMAN PROGRAM – 5 31 DEMONSTRATION PROJECT – APPROPRIATION. There is appropriated 5 32 from the general fund of the state to the department of elder 5 33 affairs for the fiscal year beginning July 1, 1997, and ending 5 34 June 30, 1998, the following amount, or so much thereof as is 5 35 necessary, to be used for the purpose designated: 6 1 For the establishment of a demonstration program beginning 6 2 July 1, 1997, and ending June 30, 1999, to create the position 6 3 of area long-term care ombudsman in each of three area 6 4 agencies on aging planning and service areas in the state to 6 5 determine the efficacy of establishing an ombudsman in all 6 6 area agencies on aging planning and service area locations: 6 7 .................................................. $ 240,000 6 8 Notwithstanding section 8.33, the moneys appropriated in 6 9 this section that remain unencumbered and unobligated at the 6 10 end of any fiscal year shall not revert to the general fund of 6 11 the state but shall remain available for expenditure during 6 12 subsequent fiscal years for the purposes for which originally 6 13 appropriated. 6 14 Sec. 10. EFFECTIVE DATE. Sections 1 through 8 of this Act 6 15 take effect July 1, 1999. 6 16 EXPLANATION 6 17 This bill changes the title of the long-term care 6 18 resident's advocate to the state long-term care ombudsman. It 6 19 provides for the establishment of an area long-term care 6 20 ombudsman in each of the area agencies on aging planning and 6 21 service areas through the office of the state long-term care 6 22 ombudsman, establishes the duties of the local ombudsman, 6 23 provides for immunity from liability for actions of the 6 24 ombudsman undertaken in good faith performance of their 6 25 duties, makes conforming changes, and establishes a 6 26 demonstration program to determine the efficacy of 6 27 establishing an ombudsman in all area agencies on aging 6 28 planning and service areas in the state. The bill provides 6 29 for an appropriation of $240,000 for the demonstration project 6 30 and also provides that the statutory provisions which 6 31 establish the local ombudsman are effective July 1, 1999, 6 32 after completion of the demonstration program. 6 33 LSB 1095SS 77 6 34 pf/cf/24
Text: SF00096 Text: SF00098 Text: SF00000 - SF00099 Text: SF Index Bills and Amendments: General Index Bill History: General Index
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