If an assisted living program contests the regulatory
insufficiencies of a monitoring evaluation or complaint
investigation, the program shall submit written information,
demonstrating that the program was in compliance with the
applicable requirement at the time of the monitoring
evaluation or complaint investigation, in support of the
contesting of the regulatory insufficiencies, to the
department of inspections and appeals for review. The
department of inspections and appeals shall review the written
information submitted within ten working days of the receipt
of the information. At the conclusion of the review, the
department of inspections and appeals may affirm, modify, or
dismiss the regulatory insufficiencies. The department of
inspections and appeals shall notify the program in writing of
the decision to affirm, modify, or dismiss the regulatory
insufficiencies, and the reasons for the decision. In the
case of a complaint investigation, the department of
inspections and appeals shall also notify the complainant, if
known, of the decision and the reasons for the decision.