House
File
2460
H-8247
Amend
House
File
2460
as
follows:
1
1.
Page
41,
line
14,
by
striking
<
17,045,964
>
and
2
inserting
<
19,119,864
>
3
2.
Page
43,
after
line
3
by
inserting:
4
<
___.
Of
the
funds
appropriated
in
this
section,
5
$2,073,900
shall
be
used
for
the
purposes
of
additional
6
Medicaid
managed
care
oversight
requirements
as
7
otherwise
specified
in
this
Act,
$360,000
of
which
8
shall
be
transferred
to
the
appropriation
in
this
Act
9
for
the
office
of
long-term
care
ombudsman
to
be
used
10
for
the
purposes
specified
in
section
231.44.
11
3.
Page
85,
after
line
4
by
inserting:
12
<
REPORTING
OF
EXISTING
DATA
REQUIREMENTS,
MINUTES,
AND
13
RECOMMENDATIONS
>
14
4.
Page
92,
after
line
18
by
inserting:
15
<
DIVISION
___
16
MEDICAID
MANAGED
CARE
——
ADDITIONAL
OVERSIGHT
17
REQUIREMENTS
18
Sec.
___.
LEGISLATIVE
FINDINGS
——
GOALS
AND
INTENT.
19
1.
The
general
assembly
finds
all
of
the
following:
20
a.
In
the
majority
of
states,
Medicaid
managed
care
21
has
been
introduced
on
an
incremental
basis,
beginning
22
with
the
enrollment
of
low-income
children
and
parents
23
and
proceeding
in
stages
to
include
nonelderly
persons
24
with
disabilities
and
older
individuals.
Iowa,
unlike
25
the
majority
of
states,
is
implementing
Medicaid
26
managed
care
simultaneously
across
a
broad
and
diverse
27
population
that
includes
individuals
with
complex
28
health
care
and
long-term
services
and
supports
needs,
29
making
these
individuals
especially
vulnerable
to
30
receiving
inappropriate,
inadequate,
or
substandard
31
services
and
supports.
32
b.
The
success
or
failure
of
Medicaid
managed
33
care
in
Iowa
depends
on
proper
strategic
planning
and
34
strong
oversight,
and
the
incorporation
of
the
core
35
-1-
HF2460.3521
(3)
86
pf/rn
1/
43
#1.
#2.
values,
principles,
and
goals
of
the
strategic
plan
1
into
Medicaid
managed
care
contractual
obligations.
2
While
Medicaid
managed
care
techniques
may
create
3
pathways
and
offer
opportunities
toward
quality
4
improvement
and
predictability
in
costs,
if
cost
5
savings
and
administrative
efficiencies
are
the
6
primary
goals,
Medicaid
managed
care
may
instead
erect
7
new
barriers
and
limit
the
care
and
support
options
8
available,
especially
to
high-need,
vulnerable
Medicaid
9
recipients.
A
well-designed
strategic
plan
and
10
effective
oversight
ensure
that
cost
savings,
improved
11
health
outcomes,
and
efficiencies
are
not
achieved
12
at
the
expense
of
diminished
program
integrity,
a
13
reduction
in
the
quality
or
availability
of
services,
14
or
adverse
consequences
to
the
health
and
well-being
of
15
Medicaid
recipients.
16
c.
Strategic
planning
should
include
all
of
the
17
following:
18
(1)
Guidance
in
establishing
and
maintaining
a
19
robust
and
appropriate
workforce
and
a
provider
network
20
capable
of
addressing
all
of
the
diverse,
distinct,
and
21
wide-ranging
treatment
and
support
needs
of
Medicaid
22
recipients.
23
(2)
Developing
a
sound
methodology
for
establishing
24
and
adjusting
capitation
rates
to
account
for
all
25
essential
costs
involved
in
treating
and
supporting
the
26
entire
spectrum
of
needs
across
recipient
populations.
27
(3)
Addressing
the
sufficiency
of
information
and
28
data
resources
to
enable
review
of
factors
such
as
29
utilization,
service
trends,
system
performance,
and
30
outcomes.
31
(4)
Building
effective
working
relationships
and
32
developing
strategies
to
support
community-level
33
integration
that
provides
cross-system
coordination
34
and
synchronization
among
the
various
service
sectors,
35
-2-
HF2460.3521
(3)
86
pf/rn
2/
43
providers,
agencies,
and
organizations
to
further
1
holistic
well-being
and
population
health
goals.
2
d.
While
the
contracts
entered
into
between
the
3
state
and
managed
care
organizations
function
as
a
4
mechanism
for
enforcing
requirements
established
by
the
5
federal
and
state
governments
and
allow
states
to
shift
6
the
financial
risk
associated
with
caring
for
Medicaid
7
recipients
to
these
contractors,
the
state
ultimately
8
retains
responsibility
for
the
Medicaid
program
and
9
the
oversight
of
the
performance
of
the
program’s
10
contractors.
Administration
of
the
Medicaid
program
11
benefits
by
managed
care
organizations
should
not
be
12
viewed
by
state
policymakers
and
state
agencies
as
a
13
means
of
divesting
themselves
of
their
constitutional
14
and
statutory
responsibilities
to
ensure
that
15
recipients
of
publicly
funded
services
and
supports,
as
16
well
as
taxpayers
in
general,
are
effectively
served.
17
e.
Overseeing
the
performance
of
Medicaid
managed
18
care
contractors
requires
a
different
set
of
skills
19
than
those
required
for
administering
a
fee-for-service
20
program.
In
the
absence
of
the
in-house
capacity
of
21
the
department
of
human
services
to
perform
tasks
22
specific
to
Medicaid
managed
care
oversight,
the
state
23
essentially
cedes
its
responsibilities
to
private
24
contractors
and
relinquishes
its
accountability
to
the
25
public.
In
order
to
meet
these
responsibilities,
state
26
policymakers
must
ensure
that
the
state,
including
the
27
department
of
human
services
as
the
state
Medicaid
28
agency,
has
the
authority
and
resources,
including
29
the
adequate
number
of
qualified
personnel
and
the
30
necessary
tools,
to
carry
out
these
responsibilities,
31
provide
effective
administration,
and
ensure
32
accountability
and
compliance.
33
f.
State
policymakers
must
also
ensure
that
34
Medicaid
managed
care
contracts
contain,
at
a
minimum,
35
-3-
HF2460.3521
(3)
86
pf/rn
3/
43
clear,
unambiguous
performance
standards,
operating
1
guidelines,
data
collection,
maintenance,
retention,
2
and
reporting
requirements,
and
outcomes
expectations
3
so
that
contractors
and
subcontractors
are
held
4
accountable
to
clear
contract
specifications.
5
g.
As
with
all
system
and
program
redesign
efforts
6
undertaken
in
the
state
to
date,
the
assumption
7
of
the
administration
of
Medicaid
program
benefits
8
by
managed
care
organizations
must
involve
ongoing
9
stakeholder
input
and
earn
the
trust
and
support
of
10
these
stakeholders.
Medicaid
recipients,
providers,
11
advocates,
and
other
stakeholders
have
intimate
12
knowledge
of
the
people
and
processes
involved
in
13
ensuring
the
health
and
safety
of
Medicaid
recipients,
14
and
are
able
to
offer
valuable
insight
into
the
15
barriers
likely
to
be
encountered
as
well
as
propose
16
solutions
for
overcoming
these
obstacles.
Local
17
communities
and
providers
of
services
and
supports
18
have
firsthand
experience
working
with
the
Medicaid
19
recipients
they
serve
and
are
able
to
identify
factors
20
that
must
be
considered
to
make
a
system
successful.
21
Agencies
and
organizations
that
have
specific
expertise
22
and
experience
with
the
services
and
supports
needs
of
23
Medicaid
recipients
and
their
families
are
uniquely
24
placed
to
provide
needed
assistance
in
developing
25
the
measures
for
and
in
evaluating
the
quality
of
the
26
program.
27
2.
It
is
the
intent
of
the
general
assembly
that
28
the
Medicaid
program
be
implemented
and
administered,
29
including
through
Medicaid
managed
care
policies
30
and
contract
provisions,
in
a
manner
that
safeguards
31
the
interests
of
Medicaid
recipients,
encourages
the
32
participation
of
Medicaid
providers,
and
protects
33
the
interests
of
all
taxpayers,
while
attaining
the
34
goals
of
Medicaid
modernization
to
improve
quality
and
35
-4-
HF2460.3521
(3)
86
pf/rn
4/
43
access,
promote
accountability
for
outcomes,
and
create
1
a
more
predictable
and
sustainable
Medicaid
budget.
2
HEALTH
POLICY
OVERSIGHT
COMMITTEE
3
Sec.
___.
Section
2.45,
subsection
6,
Code
2016,
is
4
amended
to
read
as
follows:
5
6.
The
legislative
health
policy
oversight
6
committee,
which
shall
be
composed
of
ten
members
of
7
the
general
assembly,
consisting
of
five
members
from
8
each
house,
to
be
appointed
by
the
legislative
council.
9
The
legislative
health
policy
oversight
committee
10
shall
receive
updates
and
review
data,
public
input
and
11
concerns,
and
make
recommendations
for
improvements
to
12
and
changes
in
law
or
rule
regarding
Medicaid
managed
13
care
meet
at
least
four
times
annually
to
evaluate
14
state
health
policy
and
provide
continuing
oversight
15
for
publicly
funded
programs,
including
but
not
limited
16
to
all
facets
of
the
Medicaid
and
hawk-i
programs
17
to,
at
a
minimum,
ensure
effective
and
efficient
18
administration
of
these
programs,
address
stakeholder
19
concerns,
monitor
program
costs
and
expenditures,
and
20
make
recommendations
relative
to
the
programs
.
21
Sec.
___.
HEALTH
POLICY
OVERSIGHT
COMMITTEE
22
——
SUBJECT
MATTER
REVIEW
FOR
2016
LEGISLATIVE
23
INTERIM.
During
the
2016
legislative
interim,
the
24
health
policy
oversight
committee
created
in
section
25
2.45
shall,
as
part
of
the
committee’s
evaluation
26
of
state
health
policy
and
review
of
all
facets
of
27
the
Medicaid
and
hawk-i
programs,
review
and
make
28
recommendations
regarding,
at
a
minimum,
all
of
the
29
following:
30
1.
The
resources
and
duties
of
the
office
of
31
long-term
care
ombudsman
relating
to
the
provision
of
32
assistance
to
and
advocacy
for
Medicaid
recipients
33
to
determine
the
designation
of
duties
and
level
of
34
resources
necessary
to
appropriately
address
the
needs
35
-5-
HF2460.3521
(3)
86
pf/rn
5/
43
of
such
individuals.
The
committee
shall
consider
the
1
health
consumer
ombudsman
alliance
report
submitted
to
2
the
general
assembly
in
December
2015,
as
well
as
input
3
from
the
office
of
long-term
care
ombudsman
and
other
4
entities
in
making
recommendations.
5
2.
The
health
benefits
and
health
benefit
6
utilization
management
criteria
for
the
Medicaid
7
and
hawk-i
programs
to
determine
the
sufficiency
8
and
appropriateness
of
the
benefits
offered
and
the
9
utilization
of
these
benefits.
10
3.
Prior
authorization
requirements
relative
11
to
benefits
provided
under
the
Medicaid
and
hawk-i
12
programs,
including
but
not
limited
to
pharmacy
13
benefits.
14
4.
Consistency
and
uniformity
in
processes,
15
procedures,
forms,
and
other
activities
across
all
16
Medicaid
and
hawk-i
program
participating
insurers
and
17
managed
care
organizations,
including
but
not
limited
18
to
cost
and
quality
reporting,
credentialing,
billing,
19
prior
authorization,
and
critical
incident
reporting.
20
5.
Provider
network
adequacy
including
the
use
of
21
out-of-network
and
out-of-state
providers.
22
6.
The
role
and
interplay
of
other
advisory
and
23
oversight
entities,
including
but
not
limited
to
the
24
medical
assistance
advisory
council
and
the
hawk-i
25
board.
26
REVIEW
OF
PROGRAM
INTEGRITY
DUTIES
27
Sec.
___.
REVIEW
OF
PROGRAM
INTEGRITY
DUTIES
——
28
WORKGROUP
——
REPORT.
29
1.
The
director
of
human
services
shall
convene
30
a
workgroup
comprised
of
members
including
the
31
commissioner
of
insurance,
the
auditor
of
state,
the
32
Medicaid
director
and
bureau
chiefs
of
the
managed
care
33
organization
oversight
and
supports
bureau,
the
Iowa
34
Medicaid
enterprise
support
bureau,
and
the
medical
35
-6-
HF2460.3521
(3)
86
pf/rn
6/
43
and
long-term
services
and
supports
bureau,
and
a
1
representative
of
the
program
integrity
unit,
or
their
2
designees;
and
representatives
of
other
appropriate
3
state
agencies
or
other
entities
including
but
not
4
limited
to
the
office
of
the
attorney
general,
the
5
office
of
long-term
care
ombudsman,
and
the
Medicaid
6
fraud
control
unit
of
the
investigations
division
7
of
the
department
of
inspections
and
appeals.
The
8
workgroup
shall
do
all
of
the
following:
9
a.
Review
the
duties
of
each
entity
with
10
responsibilities
relative
to
Medicaid
program
integrity
11
and
managed
care
organizations;
review
state
and
12
federal
laws,
regulations,
requirements,
guidance,
and
13
policies
relating
to
Medicaid
program
integrity
and
14
managed
care
organizations;
and
review
the
laws
of
15
other
states
relating
to
Medicaid
program
integrity
16
and
managed
care
organizations.
The
workgroup
shall
17
determine
areas
of
duplication,
fragmentation,
18
and
gaps;
shall
identify
possible
integration,
19
collaboration
and
coordination
of
duties;
and
shall
20
determine
whether
existing
general
state
Medicaid
21
program
and
fee-for-service
policies,
laws,
and
22
rules
are
sufficient,
or
if
changes
or
more
specific
23
policies,
laws,
and
rules
are
required
to
provide
24
for
comprehensive
and
effective
administration
and
25
oversight
of
the
Medicaid
program
including
under
the
26
fee-for-service
and
managed
care
methodologies.
27
b.
Review
historical
uses
of
the
Medicaid
28
fraud
fund
created
in
section
249A.50
and
make
29
recommendations
for
future
uses
of
the
moneys
in
the
30
fund
and
any
changes
in
law
necessary
to
adequately
31
address
program
integrity.
32
c.
Review
medical
loss
ratio
provisions
relative
33
to
Medicaid
managed
care
contracts
and
make
34
recommendations
regarding,
at
a
minimum,
requirements
35
-7-
HF2460.3521
(3)
86
pf/rn
7/
43
for
the
necessary
collection,
maintenance,
retention,
1
reporting,
and
sharing
of
data
and
information
by
2
Medicaid
managed
care
organizations
for
effective
3
determination
of
compliance,
and
to
identify
the
4
costs
and
activities
that
should
be
included
in
the
5
calculation
of
administrative
costs,
medical
costs
or
6
benefit
expenses,
health
quality
improvement
costs,
7
and
other
costs
and
activities
incidental
to
the
8
determination
of
a
medical
loss
ratio.
9
d.
Review
the
capacity
of
state
agencies,
including
10
the
need
for
specialized
training
and
expertise,
to
11
address
Medicaid
and
managed
care
organization
program
12
integrity
and
provide
recommendations
for
the
provision
13
of
necessary
resources
and
infrastructure,
including
14
annual
budget
projections.
15
e.
Review
the
incentives
and
penalties
applicable
16
to
violations
of
program
integrity
requirements
to
17
determine
their
adequacy
in
combating
waste,
fraud,
18
abuse,
and
other
violations
that
divert
limited
19
resources
that
would
otherwise
be
expended
to
safeguard
20
the
health
and
welfare
of
Medicaid
recipients,
and
make
21
recommendations
for
necessary
adjustments
to
improve
22
compliance.
23
f.
Make
recommendations
regarding
the
quarterly
and
24
annual
auditing
of
financial
reports
required
to
be
25
performed
for
each
Medicaid
managed
care
organization
26
to
ensure
that
the
activities
audited
provide
27
sufficient
information
to
the
division
of
insurance
28
of
the
department
of
commerce
and
the
department
29
of
human
services
to
ensure
program
integrity.
The
30
recommendations
shall
also
address
the
need
for
31
additional
audits
or
other
reviews
of
managed
care
32
organizations.
33
g.
Review
and
make
recommendations
to
prohibit
34
cost-shifting
between
state
and
local
and
public
and
35
-8-
HF2460.3521
(3)
86
pf/rn
8/
43
private
funding
sources
for
services
and
supports
1
provided
to
Medicaid
recipients
whether
directly
or
2
indirectly
through
the
Medicaid
program.
3
2.
The
department
of
human
services
shall
submit
4
a
report
of
the
workgroup
to
the
governor,
the
health
5
policy
oversight
committee
created
in
section
2.45,
6
and
the
general
assembly
initially,
on
or
before
7
November
15,
2016,
and
on
or
before
November
15,
8
on
an
annual
basis
thereafter,
to
provide
findings
9
and
recommendations
for
a
coordinated
approach
10
to
comprehensive
and
effective
administration
and
11
oversight
of
the
Medicaid
program
including
under
the
12
fee-for-service
and
managed
care
methodologies.
13
MEDICAID
OMBUDSMAN
14
Sec.
___.
Section
231.44,
Code
2016,
is
amended
to
15
read
as
follows:
16
231.44
Utilization
of
resources
——
assistance
and
17
advocacy
related
to
long-term
services
and
supports
18
under
the
Medicaid
program.
19
1.
The
office
of
long-term
care
ombudsman
may
20
shall
utilize
its
available
resources
to
provide
21
assistance
and
advocacy
services
to
eligible
recipients
22
of
long-term
services
and
supports
,
or
individuals
23
seeking
long-term
services
and
supports,
and
the
24
families
or
legal
representatives
of
such
eligible
25
recipients,
of
long-term
services
and
supports
provided
26
through
individuals
under
the
Medicaid
program.
Such
27
assistance
and
advocacy
shall
include
but
is
not
28
limited
to
all
of
the
following:
29
a.
Assisting
recipients
such
individuals
in
30
understanding
the
services,
coverage,
and
access
31
provisions
and
their
rights
under
Medicaid
managed
32
care.
33
b.
Developing
procedures
for
the
tracking
and
34
reporting
of
the
outcomes
of
individual
requests
for
35
-9-
HF2460.3521
(3)
86
pf/rn
9/
43
assistance,
the
obtaining
of
necessary
services
and
1
supports,
and
other
aspects
of
the
services
provided
to
2
eligible
recipients
such
individuals
.
3
c.
Providing
advice
and
assistance
relating
to
the
4
preparation
and
filing
of
complaints,
grievances,
and
5
appeals
of
complaints
or
grievances,
including
through
6
processes
available
under
managed
care
plans
and
the
7
state
appeals
process,
relating
to
long-term
services
8
and
supports
under
the
Medicaid
program.
9
d.
Accessing
the
results
of
a
review
of
a
level
10
of
care
assessment
or
reassessment
by
a
managed
care
11
organization
in
which
the
managed
care
organization
12
recommends
denial
or
limited
authorization
of
a
13
service,
including
the
type
or
level
of
service,
the
14
reduction,
suspension,
or
termination
of
a
previously
15
authorized
service,
or
a
change
in
level
of
care,
upon
16
the
request
of
an
affected
individual.
17
e.
Receiving
notices
of
disenrollment
or
notices
18
that
would
result
in
a
change
in
level
of
care
for
19
affected
individuals,
including
involuntary
and
20
voluntary
discharges
or
transfers,
from
the
department
21
of
human
services
or
a
managed
care
organization.
22
2.
A
representative
of
the
office
of
long-term
care
23
ombudsman
providing
assistance
and
advocacy
services
24
authorized
under
this
section
for
an
individual,
25
shall
be
provided
access
to
the
individual,
and
shall
26
be
provided
access
to
the
individual’s
medical
and
27
social
records
as
authorized
by
the
individual
or
the
28
individual’s
legal
representative,
as
necessary
to
29
carry
out
the
duties
specified
in
this
section
.
30
3.
A
representative
of
the
office
of
long-term
care
31
ombudsman
providing
assistance
and
advocacy
services
32
authorized
under
this
section
for
an
individual,
shall
33
be
provided
access
to
administrative
records
related
to
34
the
provision
of
the
long-term
services
and
supports
to
35
-10-
HF2460.3521
(3)
86
pf/rn
10/
43
the
individual,
as
necessary
to
carry
out
the
duties
1
specified
in
this
section
.
2
4.
The
office
of
long-term
care
ombudsman
and
3
representatives
of
the
office,
when
providing
4
assistance
and
advocacy
services
under
this
section,
5
shall
be
considered
a
health
oversight
agency
as
6
defined
in
45
C.F.R.
§164.501
for
the
purposes
of
7
health
oversight
activities
as
described
in
45
C.F.R.
8
§164.512(d)
including
access
to
the
health
records
9
and
other
appropriate
information
of
an
individual,
10
including
from
the
department
of
human
services
or
11
the
applicable
Medicaid
managed
care
organization,
12
as
necessary
to
fulfill
the
duties
specified
under
13
this
section.
The
department
of
human
services,
14
in
collaboration
with
the
office
of
long-term
care
15
ombudsman,
shall
adopt
rules
to
ensure
compliance
16
by
affected
entities
with
this
subsection
and
to
17
ensure
recognition
of
the
office
of
long-term
care
18
ombudsman
as
a
duly
authorized
and
identified
agent
or
19
representative
of
the
state.
20
5.
The
department
of
human
services
and
Medicaid
21
managed
care
organizations
shall
inform
eligible
22
and
potentially
eligible
Medicaid
recipients
of
the
23
advocacy
services
and
assistance
available
through
the
24
office
of
long-term
care
ombudsman
and
shall
provide
25
contact
and
other
information
regarding
the
advocacy
26
services
and
assistance
to
eligible
and
potentially
27
eligible
Medicaid
recipients
as
directed
by
the
office
28
of
long-term
care
ombudsman.
29
6.
When
providing
assistance
and
advocacy
services
30
under
this
section,
the
office
of
long-term
care
31
ombudsman
shall
act
as
an
independent
agency,
and
the
32
office
of
long-term
care
ombudsman
and
representatives
33
of
the
office
shall
be
free
of
any
undue
influence
that
34
restrains
the
ability
of
the
office
or
the
office’s
35
-11-
HF2460.3521
(3)
86
pf/rn
11/
43
representatives
from
providing
such
services
and
1
assistance.
2
7.
The
office
of
long-term
care
ombudsman
shall,
in
3
addition
to
other
duties
prescribed
and
at
a
minimum,
4
do
all
of
the
following
in
the
furtherance
of
the
5
provision
of
advocacy
services
and
assistance
under
6
this
section:
7
a.
Represent
the
interests
of
eligible
and
8
potentially
eligible
Medicaid
recipients
before
9
governmental
agencies.
10
b.
Analyze,
comment
on,
and
monitor
the
development
11
and
implementation
of
federal,
state,
and
local
laws,
12
regulations,
and
other
governmental
policies
and
13
actions,
and
recommend
any
changes
in
such
laws,
14
regulations,
policies,
and
actions
as
determined
15
appropriate
by
the
office
of
long-term
care
ombudsman.
16
c.
To
maintain
transparency
and
accountability
for
17
activities
performed
under
this
section,
including
18
for
the
purposes
of
claiming
federal
financial
19
participation
for
activities
that
are
performed
to
20
assist
with
administration
of
the
Medicaid
program:
21
(1)
Have
complete
and
direct
responsibility
for
the
22
administration,
operation,
funding,
fiscal
management,
23
and
budget
related
to
such
activities,
and
directly
24
employ,
oversee,
and
supervise
all
paid
and
volunteer
25
staff
associated
with
these
activities.
26
(2)
Establish
separation-of-duties
requirements,
27
provide
limited
access
to
work
space
and
work
28
product
for
only
necessary
staff,
and
limit
access
to
29
documents
and
information
as
necessary
to
maintain
the
30
confidentiality
of
the
protected
health
information
of
31
individuals
served
under
this
section.
32
(3)
Collect
and
submit,
annually,
to
the
governor,
33
the
health
policy
oversight
committee
created
in
34
section
2.45,
and
the
general
assembly,
all
of
the
35
-12-
HF2460.3521
(3)
86
pf/rn
12/
43
following
with
regard
to
those
seeking
advocacy
1
services
or
assistance
under
this
section:
2
(a)
The
number
of
contacts
by
contact
type
and
3
geographic
location.
4
(b)
The
type
of
assistance
requested
including
the
5
name
of
the
managed
care
organization
involved,
if
6
applicable.
7
(c)
The
time
frame
between
the
time
of
the
initial
8
contact
and
when
an
initial
response
was
provided.
9
(d)
The
amount
of
time
from
the
initial
contact
to
10
resolution
of
the
problem
or
concern.
11
(e)
The
actions
taken
in
response
to
the
request
12
for
advocacy
or
assistance.
13
(f)
The
outcomes
of
requests
to
address
problems
or
14
concerns.
15
4.
8.
For
the
purposes
of
this
section
:
16
a.
“Institutional
setting”
includes
a
long-term
care
17
facility,
an
elder
group
home,
or
an
assisted
living
18
program.
19
b.
“Long-term
services
and
supports”
means
the
broad
20
range
of
health,
health-related,
and
personal
care
21
assistance
services
and
supports,
provided
in
both
22
institutional
settings
and
home
and
community-based
23
settings,
necessary
for
older
individuals
and
persons
24
with
disabilities
who
experience
limitations
in
their
25
capacity
for
self-care
due
to
a
physical,
cognitive,
or
26
mental
disability
or
condition.
27
Sec.
___.
NEW
SECTION
.
231.44A
Willful
28
interference
with
duties
related
to
long-term
services
29
and
supports
——
penalty.
30
Willful
interference
with
a
representative
of
the
31
office
of
long-term
care
ombudsman
in
the
performance
32
of
official
duties
in
accordance
with
section
231.44
33
is
a
violation
of
section
231.44,
subject
to
a
penalty
34
prescribed
by
rule.
The
office
of
long-term
care
35
-13-
HF2460.3521
(3)
86
pf/rn
13/
43
ombudsman
shall
adopt
rules
specifying
the
amount
of
a
1
penalty
imposed,
consistent
with
the
penalties
imposed
2
under
section
231.42,
subsection
8,
and
specifying
3
procedures
for
notice
and
appeal
of
penalties
imposed.
4
MEDICAL
ASSISTANCE
ADVISORY
COUNCIL
5
Sec.
___.
Section
249A.4B,
Code
2016,
is
amended
to
6
read
as
follows:
7
249A.4B
Medical
assistance
advisory
council.
8
1.
A
medical
assistance
advisory
council
is
9
created
to
comply
with
42
C.F.R.
§431.12
based
on
10
section
1902(a)(4)
of
the
federal
Social
Security
Act
11
and
to
advise
the
director
about
health
and
medical
12
care
services
under
the
medical
assistance
Medicaid
13
program
,
participate
in
Medicaid
policy
development
14
and
program
administration,
and
provide
guidance
on
15
key
issues
related
to
the
Medicaid
program,
whether
16
administered
under
a
fee-for-service,
managed
care,
or
17
other
methodology,
including
but
not
limited
to
access
18
to
care,
quality
of
care,
and
service
delivery
.
19
a.
The
council
shall
have
the
opportunity
for
20
participation
in
policy
development
and
program
21
administration,
including
furthering
the
participation
22
of
recipients
of
the
program,
and
without
limiting
this
23
general
authority
shall
specifically
do
all
of
the
24
following:
25
(1)
Formulate,
review,
evaluate,
and
recommend
26
policies,
rules,
agency
initiatives,
and
legislation
27
pertaining
to
the
Medicaid
program.
The
council
shall
28
have
the
opportunity
to
comment
on
proposed
rules
29
prior
to
commencement
of
the
rulemaking
process
and
on
30
waivers
and
state
plan
amendment
applications.
31
(2)
Prior
to
the
annual
budget
development
process,
32
engage
in
setting
priorities,
including
consideration
33
of
the
scope
and
utilization
management
criteria
34
for
benefits,
beneficiary
eligibility,
provider
and
35
-14-
HF2460.3521
(3)
86
pf/rn
14/
43
services
reimbursement
rates,
and
other
budgetary
1
issues.
2
(3)
Provide
oversight
for
and
review
of
the
3
administration
of
the
Medicaid
program.
4
(4)
Ensure
that
the
membership
of
the
council
5
effectively
represents
all
relevant
and
concerned
6
viewpoints,
particularly
those
of
consumers,
providers,
7
and
the
general
public;
create
public
understanding;
8
and
ensure
that
the
services
provided
under
the
9
Medicaid
program
meet
the
needs
of
the
people
served.
10
b.
The
council
shall
meet
no
more
than
at
least
11
quarterly
,
and
prior
to
the
next
subsequent
meeting
12
of
the
executive
committee
.
The
director
of
public
13
health
The
public
member
acting
as
a
co-chairperson
14
of
the
executive
committee
and
the
professional
or
15
business
entity
member
acting
as
a
co-chairperson
of
16
the
executive
committee,
shall
serve
as
chairperson
17
co-chairpersons
of
the
council.
18
2.
The
council
shall
include
all
of
the
following
19
voting
members:
20
a.
The
president,
or
the
president’s
21
representative,
of
each
of
the
following
professional
22
or
business
entities,
or
a
member
of
each
of
the
23
following
professional
or
business
entities,
selected
24
by
the
entity:
25
(1)
The
Iowa
medical
society.
26
(2)
The
Iowa
osteopathic
medical
association.
27
(3)
The
Iowa
academy
of
family
physicians.
28
(4)
The
Iowa
chapter
of
the
American
academy
of
29
pediatrics.
30
(5)
The
Iowa
physical
therapy
association.
31
(6)
The
Iowa
dental
association.
32
(7)
The
Iowa
nurses
association.
33
(8)
The
Iowa
pharmacy
association.
34
(9)
The
Iowa
podiatric
medical
society.
35
-15-
HF2460.3521
(3)
86
pf/rn
15/
43
(10)
The
Iowa
optometric
association.
1
(11)
The
Iowa
association
of
community
providers.
2
(12)
The
Iowa
psychological
association.
3
(13)
The
Iowa
psychiatric
society.
4
(14)
The
Iowa
chapter
of
the
national
association
5
of
social
workers.
6
(15)
The
coalition
for
family
and
children’s
7
services
in
Iowa.
8
(16)
The
Iowa
hospital
association.
9
(17)
The
Iowa
association
of
rural
health
clinics.
10
(18)
The
Iowa
primary
care
association.
11
(19)
Free
clinics
of
Iowa.
12
(20)
The
opticians’
association
of
Iowa,
inc.
13
(21)
The
Iowa
association
of
hearing
health
14
professionals.
15
(22)
The
Iowa
speech
and
hearing
association.
16
(23)
The
Iowa
health
care
association.
17
(24)
The
Iowa
association
of
area
agencies
on
18
aging.
19
(25)
AARP.
20
(26)
The
Iowa
caregivers
association.
21
(27)
The
Iowa
coalition
of
home
and
community-based
22
services
for
seniors.
23
(28)
The
Iowa
adult
day
services
association.
24
(29)
Leading
age
Iowa.
25
(30)
The
Iowa
association
for
home
care.
26
(31)
The
Iowa
council
of
health
care
centers.
27
(32)
The
Iowa
physician
assistant
society.
28
(33)
The
Iowa
association
of
nurse
practitioners.
29
(34)
The
Iowa
nurse
practitioner
society.
30
(35)
The
Iowa
occupational
therapy
association.
31
(36)
The
ARC
of
Iowa,
formerly
known
as
the
32
association
for
retarded
citizens
of
Iowa.
33
(37)
The
national
alliance
for
the
mentally
ill
on
34
mental
illness
of
Iowa.
35
-16-
HF2460.3521
(3)
86
pf/rn
16/
43
(38)
The
Iowa
state
association
of
counties.
1
(39)
The
Iowa
developmental
disabilities
council.
2
(40)
The
Iowa
chiropractic
society.
3
(41)
The
Iowa
academy
of
nutrition
and
dietetics.
4
(42)
The
Iowa
behavioral
health
association.
5
(43)
The
midwest
association
for
medical
equipment
6
services
or
an
affiliated
Iowa
organization.
7
(44)
The
Iowa
public
health
association.
8
(45)
The
epilepsy
foundation.
9
b.
Public
representatives
which
may
include
members
10
of
consumer
groups,
including
recipients
of
medical
11
assistance
or
their
families,
consumer
organizations,
12
and
others,
which
shall
be
appointed
by
the
governor
13
in
equal
in
number
to
the
number
of
representatives
of
14
the
professional
and
business
entities
specifically
15
represented
under
paragraph
“a”
,
appointed
by
the
16
governor
for
staggered
terms
of
two
years
each,
none
17
of
whom
shall
be
members
of,
or
practitioners
of,
or
18
have
a
pecuniary
interest
in
any
of
the
professional
19
or
business
entities
specifically
represented
under
20
paragraph
“a”
,
and
a
majority
of
whom
shall
be
current
21
or
former
recipients
of
medical
assistance
or
members
22
of
the
families
of
current
or
former
recipients.
23
3.
The
council
shall
include
all
of
the
following
24
nonvoting
members:
25
c.
a.
The
director
of
public
health,
or
the
26
director’s
designee.
27
d.
b.
The
director
of
the
department
on
aging,
or
28
the
director’s
designee.
29
c.
The
state
long-term
care
ombudsman,
or
the
30
ombudsman’s
designee.
31
d.
The
ombudsman
appointed
pursuant
to
section
32
2C.3,
or
the
ombudsman’s
designee.
33
e.
The
dean
of
Des
Moines
university
——
osteopathic
34
medical
center,
or
the
dean’s
designee.
35
-17-
HF2460.3521
(3)
86
pf/rn
17/
43
f.
The
dean
of
the
university
of
Iowa
college
of
1
medicine,
or
the
dean’s
designee.
2
g.
The
following
members
of
the
general
assembly,
3
each
for
a
term
of
two
years
as
provided
in
section
4
69.16B
:
5
(1)
Two
members
of
the
house
of
representatives,
6
one
appointed
by
the
speaker
of
the
house
of
7
representatives
and
one
appointed
by
the
minority
8
leader
of
the
house
of
representatives
from
their
9
respective
parties.
10
(2)
Two
members
of
the
senate,
one
appointed
by
the
11
president
of
the
senate
after
consultation
with
the
12
majority
leader
of
the
senate
and
one
appointed
by
the
13
minority
leader
of
the
senate.
14
3.
4.
a.
An
executive
committee
of
the
council
is
15
created
and
shall
consist
of
the
following
members
of
16
the
council:
17
(1)
As
voting
members:
18
(a)
Five
of
the
professional
or
business
entity
19
members
designated
pursuant
to
subsection
2
,
paragraph
20
“a”
,
and
selected
by
the
members
specified
under
that
21
paragraph.
22
(2)
(b)
Five
of
the
public
members
appointed
23
pursuant
to
subsection
2
,
paragraph
“b”
,
and
selected
24
by
the
members
specified
under
that
paragraph.
Of
the
25
five
public
members,
at
least
one
member
shall
be
a
26
recipient
of
medical
assistance.
27
(3)
(2)
As
nonvoting
members:
28
(a)
The
director
of
public
health,
or
the
29
director’s
designee.
30
(b)
The
director
of
the
department
on
aging,
or
the
31
director’s
designee.
32
(c)
The
state
long-term
care
ombudsman,
or
the
33
ombudsman’s
designee.
34
(d)
The
ombudsman
appointed
pursuant
to
section
35
-18-
HF2460.3521
(3)
86
pf/rn
18/
43
2C.3,
or
the
ombudsman’s
designee.
1
b.
The
executive
committee
shall
meet
on
a
monthly
2
basis.
The
director
of
public
health
A
public
member
3
of
the
executive
committee
selected
by
the
public
4
members
appointed
pursuant
to
subsection
2,
paragraph
5
“b”
,
and
a
professional
or
business
entity
member
of
6
the
executive
committee
selected
by
the
professional
7
or
business
entity
members
appointed
pursuant
to
8
subsection
2,
paragraph
“a”
,
shall
serve
as
chairperson
9
co-chairpersons
of
the
executive
committee.
10
c.
Based
upon
the
deliberations
of
the
council
,
11
and
the
executive
committee,
and
the
subcommittees,
12
the
executive
committee
,
the
council,
and
the
13
subcommittees,
respectively,
shall
make
recommendations
14
to
the
director
,
to
the
health
policy
oversight
15
committee
created
in
section
2.45,
to
the
general
16
assembly’s
joint
appropriations
subcommittee
on
health
17
and
human
services,
and
to
the
general
assembly’s
18
standing
committees
on
human
resources
regarding
the
19
budget,
policy,
and
administration
of
the
medical
20
assistance
program.
21
5.
a.
The
council
shall
create
the
following
22
subcommittees,
and
may
create
additional
subcommittees
23
as
necessary
to
address
Medicaid
program
policies,
24
administration,
budget,
and
other
factors
and
issues:
25
(1)
A
stakeholder
safeguards
subcommittee,
for
26
which
the
co-chairpersons
shall
be
a
public
member
27
of
the
council
appointed
pursuant
to
subsection
2,
28
paragraph
“b”
,
and
selected
by
the
public
members
of
29
the
council,
and
a
representative
of
a
professional
30
or
business
entity
appointed
pursuant
to
subsection
31
2,
paragraph
“a”
,
and
selected
by
the
professional
or
32
business
entity
representatives
of
the
council.
The
33
mission
of
the
stakeholder
safeguards
subcommittee
34
is
to
provide
for
ongoing
stakeholder
engagement
and
35
-19-
HF2460.3521
(3)
86
pf/rn
19/
43
feedback
on
issues
affecting
Medicaid
recipients,
1
providers,
and
other
stakeholders,
including
but
not
2
limited
to
benefits
such
as
transportation,
benefit
3
utilization
management,
the
inclusion
of
out-of-state
4
and
out-of-network
providers
and
the
use
of
single-case
5
agreements,
and
reimbursement
of
providers
and
6
services.
7
(2)
The
long-term
services
and
supports
8
subcommittee
which
shall
be
chaired
by
the
state
9
long-term
care
ombudsman,
or
the
ombudsman’s
designee.
10
The
mission
of
the
long-term
services
and
supports
11
subcommittee
is
to
be
a
resource
and
to
provide
advice
12
on
policy
development
and
program
administration
13
relating
to
Medicaid
long-term
services
and
supports
14
including
but
not
limited
to
developing
outcomes
and
15
performance
measures
for
Medicaid
managed
care
for
the
16
long-term
services
and
supports
population;
addressing
17
issues
related
to
home
and
community-based
services
18
waivers
and
waiting
lists;
and
reviewing
the
system
of
19
long-term
services
and
supports
to
ensure
provision
of
20
home
and
community-based
services
and
the
rebalancing
21
of
the
health
care
infrastructure
in
accordance
with
22
state
and
federal
law
including
but
not
limited
to
the
23
principles
established
in
Olmstead
v.
L.C.,
527
U.S.
24
581
(1999)
and
the
federal
Americans
with
Disabilities
25
Act
and
in
a
manner
that
reflects
a
sustainable,
26
person-centered
approach
to
improve
health
and
life
27
outcomes,
supports
maximum
independence,
addresses
28
medical
and
social
needs
in
a
coordinated,
integrated
29
manner,
and
provides
for
sufficient
resources
including
30
a
stable,
well-qualified
workforce.
The
subcommittee
31
shall
also
address
and
make
recommendations
regarding
32
the
need
for
an
ombudsman
function
for
eligible
and
33
potentially
eligible
Medicaid
recipients
beyond
the
34
long-term
services
and
supports
population.
35
-20-
HF2460.3521
(3)
86
pf/rn
20/
43
(3)
The
transparency,
data,
and
program
evaluation
1
subcommittee
which
shall
be
chaired
by
the
director
of
2
the
university
of
Iowa
public
policy
center,
or
the
3
director’s
designee.
The
mission
of
the
transparency,
4
data,
and
program
evaluation
subcommittee
is
to
5
ensure
Medicaid
program
transparency;
ensure
the
6
collection,
maintenance,
retention,
reporting,
and
7
analysis
of
sufficient
and
meaningful
data
to
provide
8
transparency
and
inform
policy
development
and
program
9
effectiveness;
support
development
and
administration
10
of
a
consumer-friendly
dashboard;
and
promote
the
11
ongoing
evaluation
of
Medicaid
stakeholder
satisfaction
12
with
the
Medicaid
program.
13
(4)
The
program
integrity
subcommittee
which
shall
14
be
chaired
by
the
Medicaid
director,
or
the
director’s
15
designee.
The
mission
of
the
program
integrity
16
subcommittee
is
to
ensure
that
a
comprehensive
system
17
including
specific
policies,
laws,
and
rules
and
18
adequate
resources
and
measures
are
in
place
to
19
effectively
administer
the
program
and
to
maintain
20
compliance
with
federal
and
state
program
integrity
21
requirements.
22
(5)
A
health
workforce
subcommittee,
co-chaired
23
by
the
bureau
chief
of
the
bureau
of
oral
and
health
24
delivery
systems
of
the
department
of
public
health,
25
or
the
bureau
chief’s
designee,
and
the
director
of
26
the
national
alliance
on
mental
illness
of
Iowa,
or
27
the
director’s
designee.
The
mission
of
the
health
28
workforce
subcommittee
is
to
assess
the
sufficiency
29
and
proficiency
of
the
current
and
projected
health
30
workforce;
identify
barriers
to
and
gaps
in
health
31
workforce
development
initiatives
and
health
32
workforce
data
to
provide
foundational,
evidence-based
33
information
to
inform
policymaking
and
resource
34
allocation;
evaluate
the
most
efficient
application
35
-21-
HF2460.3521
(3)
86
pf/rn
21/
43
and
utilization
of
roles,
functions,
responsibilities,
1
activities,
and
decision-making
capacity
of
health
2
care
professionals
and
other
allied
and
support
3
personnel;
and
make
recommendations
for
improvement
4
in,
and
alternative
modes
of,
health
care
delivery
in
5
order
to
provide
a
competent,
diverse,
and
sustainable
6
health
workforce
in
the
state.
The
subcommittee
shall
7
work
in
collaboration
with
the
office
of
statewide
8
clinical
education
programs
of
the
university
of
Iowa
9
Carver
college
of
medicine,
Des
Moines
university,
10
Iowa
workforce
development,
and
other
entities
with
11
interest
or
expertise
in
the
health
workforce
in
12
carrying
out
the
subcommittee’s
duties
and
developing
13
recommendations.
14
b.
The
co-chairpersons
of
the
council
shall
15
appoint
members
to
each
subcommittee
from
the
general
16
membership
of
the
council.
Consideration
in
appointing
17
subcommittee
members
shall
include
the
individual’s
18
knowledge
about,
and
interest
or
expertise
in,
matters
19
that
come
before
the
subcommittee.
20
c.
Subcommittees
shall
meet
at
the
call
of
the
21
co-chairpersons
or
chairperson
of
the
subcommittee,
22
or
at
the
request
of
a
majority
of
the
members
of
the
23
subcommittee.
24
4.
6.
For
each
council
meeting,
executive
25
committee
meeting,
or
subcommittee
meeting,
a
quorum
26
shall
consist
of
fifty
percent
of
the
membership
27
qualified
to
vote.
Where
a
quorum
is
present,
a
28
position
is
carried
by
a
majority
of
the
members
29
qualified
to
vote.
30
7.
For
each
council
meeting,
other
than
those
31
held
during
the
time
the
general
assembly
is
in
32
session,
each
legislative
member
of
the
council
shall
33
be
reimbursed
for
actual
travel
and
other
necessary
34
expenses
and
shall
receive
a
per
diem
as
specified
in
35
-22-
HF2460.3521
(3)
86
pf/rn
22/
43
section
7E.6
for
each
day
in
attendance,
as
shall
the
1
members
of
the
council
,
or
the
executive
committee
,
2
or
a
subcommittee,
for
each
day
in
attendance
at
a
3
council,
executive
committee,
or
subcommittee
meeting,
4
who
are
recipients
or
the
family
members
of
recipients
5
of
medical
assistance,
regardless
of
whether
the
6
general
assembly
is
in
session.
7
5.
8.
The
department
shall
provide
staff
support
8
and
independent
technical
assistance
to
the
council
,
9
and
the
executive
committee
,
and
the
subcommittees
.
10
6.
9.
The
director
shall
consider
comply
with
11
the
requirements
of
this
section
regarding
the
12
duties
of
the
council,
and
the
deliberations
and
13
recommendations
offered
by
of
the
council
,
and
the
14
executive
committee
,
and
the
subcommittees
shall
be
15
reflected
in
the
director’s
preparation
of
medical
16
assistance
budget
recommendations
to
the
council
17
on
human
services
pursuant
to
section
217.3
,
and
in
18
implementation
of
medical
assistance
program
policies
,
19
and
in
administration
of
the
Medicaid
program
.
20
10.
The
council,
executive
committee,
and
21
subcommittees
shall
jointly
submit
quarterly
reports
22
to
the
health
policy
oversight
committee
created
in
23
section
2.45
and
shall
jointly
submit
a
report
to
the
24
governor
and
the
general
assembly
initially
by
January
25
1,
2017,
and
annually,
therefore,
summarizing
the
26
outcomes
and
findings
of
their
respective
deliberations
27
and
any
recommendations
including
but
not
limited
to
28
those
for
changes
in
law
or
policy.
29
11.
The
council,
executive
committee,
and
30
subcommittees
may
enlist
the
services
of
persons
who
31
are
qualified
by
education,
expertise,
or
experience
32
to
advise,
consult
with,
or
otherwise
assist
the
33
council,
executive
committee,
or
subcommittees
in
the
34
performance
of
their
duties.
The
council,
executive
35
-23-
HF2460.3521
(3)
86
pf/rn
23/
43
committee,
or
subcommittees
may
specifically
enlist
1
the
assistance
of
entities
such
as
the
university
of
2
Iowa
public
policy
center
to
provide
ongoing
evaluation
3
of
the
Medicaid
program
and
to
make
evidence-based
4
recommendations
to
improve
the
program.
The
council,
5
executive
committee,
and
subcommittees
shall
enlist
6
input
from
the
patient-centered
health
advisory
council
7
created
in
section
135.159,
the
mental
health
and
8
disabilities
services
commission
created
in
section
9
225C.5,
the
commission
on
aging
created
in
section
10
231.11,
the
bureau
of
substance
abuse
of
the
department
11
of
public
health,
the
Iowa
developmental
disabilities
12
council,
and
other
appropriate
state
and
local
entities
13
to
provide
advice
to
the
council,
executive
committee,
14
and
subcommittees.
15
12.
The
department,
in
accordance
with
42
C.F.R.
16
§431.12,
shall
seek
federal
financial
participation
for
17
the
activities
of
the
council,
the
executive
committee,
18
and
the
subcommittees.
19
PATIENT-CENTERED
HEALTH
RESOURCES
AND
INFRASTRUCTURE
20
Sec.
___.
Section
135.159,
subsection
2,
Code
2016,
21
is
amended
to
read
as
follows:
22
2.
a.
The
department
shall
establish
a
23
patient-centered
health
advisory
council
which
shall
24
include
but
is
not
limited
to
all
of
the
following
25
members,
selected
by
their
respective
organizations,
26
and
any
other
members
the
department
determines
27
necessary
to
assist
in
the
department’s
duties
at
28
various
stages
of
development
of
the
medical
home
29
system
and
in
the
transformation
to
a
patient-centered
30
infrastructure
that
integrates
and
coordinates
services
31
and
supports
to
address
social
determinants
of
health
32
and
meet
population
health
goals
:
33
(1)
The
director
of
human
services,
or
the
34
director’s
designee.
35
-24-
HF2460.3521
(3)
86
pf/rn
24/
43
(2)
The
commissioner
of
insurance,
or
the
1
commissioner’s
designee.
2
(3)
A
representative
of
the
federation
of
Iowa
3
insurers.
4
(4)
A
representative
of
the
Iowa
dental
5
association.
6
(5)
A
representative
of
the
Iowa
nurses
7
association.
8
(6)
A
physician
and
an
osteopathic
physician
9
licensed
pursuant
to
chapter
148
who
are
family
10
physicians
and
members
of
the
Iowa
academy
of
family
11
physicians.
12
(7)
A
health
care
consumer.
13
(8)
A
representative
of
the
Iowa
collaborative
14
safety
net
provider
network
established
pursuant
to
15
section
135.153
.
16
(9)
A
representative
of
the
Iowa
developmental
17
disabilities
council.
18
(10)
A
representative
of
the
Iowa
chapter
of
the
19
American
academy
of
pediatrics.
20
(11)
A
representative
of
the
child
and
family
21
policy
center.
22
(12)
A
representative
of
the
Iowa
pharmacy
23
association.
24
(13)
A
representative
of
the
Iowa
chiropractic
25
society.
26
(14)
A
representative
of
the
university
of
Iowa
27
college
of
public
health.
28
(15)
A
representative
of
the
Iowa
public
health
29
association.
30
(16)
A
representative
of
the
area
agencies
on
31
aging.
32
(17)
A
representative
of
the
mental
health
and
33
disability
services
regions.
34
(18)
A
representative
of
early
childhood
Iowa.
35
-25-
HF2460.3521
(3)
86
pf/rn
25/
43
b.
Public
members
of
the
patient-centered
health
1
advisory
council
shall
receive
reimbursement
for
2
actual
expenses
incurred
while
serving
in
their
3
official
capacity
only
if
they
are
not
eligible
for
4
reimbursement
by
the
organization
that
they
represent.
5
c.
(1)
Beginning
July
1,
2016,
the
6
patient-centered
health
advisory
council
shall
7
do
all
of
the
following:
8
(a)
Review
and
make
recommendations
to
the
9
department
and
to
the
general
assembly
regarding
10
the
building
of
effective
working
relationships
and
11
strategies
to
support
state-level
and
community-level
12
integration,
to
provide
cross-system
coordination
13
and
synchronization,
and
to
more
appropriately
align
14
health
delivery
models
and
service
sectors,
including
15
but
not
limited
to
public
health,
aging
and
disability
16
services
agencies,
mental
health
and
disability
17
services
regions,
social
services,
child
welfare,
and
18
other
providers,
agencies,
organizations,
and
sectors
19
to
address
social
determinants
of
health,
holistic
20
well-being,
and
population
health
goals.
Such
review
21
and
recommendations
shall
include
a
review
of
funding
22
streams
and
recommendations
for
blending
and
braiding
23
funding
to
support
these
efforts.
24
(b)
Assist
in
efforts
to
evaluate
the
health
25
workforce
to
inform
policymaking
and
resource
26
allocation.
27
(2)
The
patient-centered
health
advisory
council
28
shall
submit
a
report
to
the
department,
the
health
29
policy
oversight
committee
created
in
section
2.45,
and
30
the
general
assembly,
initially,
on
or
before
December
31
15,
2016,
and
on
or
before
December
15,
annually,
32
thereafter,
including
any
findings
or
recommendations
33
resulting
from
the
council’s
deliberations.
34
HAWK-I
PROGRAM
35
-26-
HF2460.3521
(3)
86
pf/rn
26/
43
Sec.
___.
Section
514I.5,
subsection
8,
paragraph
1
d,
Code
2016,
is
amended
by
adding
the
following
new
2
subparagraph:
3
NEW
SUBPARAGRAPH
.
(17)
Occupational
therapy.
4
Sec.
___.
Section
514I.5,
subsection
8,
Code
2016,
5
is
amended
by
adding
the
following
new
paragraph:
6
NEW
PARAGRAPH
.
m.
The
definition
of
medically
7
necessary
and
the
utilization
management
criteria
under
8
the
hawk-i
program
in
order
to
ensure
that
benefits
9
are
uniformly
and
consistently
provided
across
all
10
participating
insurers
in
the
type
and
manner
that
11
reflects
and
appropriately
meets
the
needs,
including
12
but
not
limited
to
the
habilitative
and
rehabilitative
13
needs,
of
the
child
population
including
those
children
14
with
special
health
care
needs.
15
MEDICAID
PROGRAM
POLICY
IMPROVEMENT
16
Sec.
___.
DIRECTIVES
FOR
MEDICAID
PROGRAM
POLICY
17
IMPROVEMENTS.
In
order
to
safeguard
the
interests
18
of
Medicaid
recipients,
encourage
the
participation
19
of
Medicaid
providers,
and
protect
the
interests
20
of
all
taxpayers,
the
department
of
human
services
21
shall
comply
with
or
ensure
that
the
specified
entity
22
complies
with
all
of
the
following
and
shall
amend
23
Medicaid
managed
care
contract
provisions
as
necessary
24
to
reflect
all
of
the
following:
25
1.
CONSUMER
PROTECTIONS.
26
a.
In
accordance
with
42
C.F.R.
§438.420,
a
27
Medicaid
managed
care
organization
shall
continue
a
28
recipient’s
benefits
during
an
appeal
process.
If,
as
29
allowed
when
final
resolution
of
an
appeal
is
adverse
30
to
the
Medicaid
recipient,
the
Medicaid
managed
care
31
organization
chooses
to
recover
the
costs
of
the
32
services
furnished
to
the
recipient
while
an
appeal
is
33
pending,
the
Medicaid
managed
care
organization
shall
34
provide
adequate
prior
notice
of
potential
recovery
35
-27-
HF2460.3521
(3)
86
pf/rn
27/
43
of
costs
to
the
recipient
at
the
time
the
appeal
is
1
filed,
and
any
costs
recovered
shall
be
remitted
to
the
2
department
of
human
services.
3
b.
Ensure
that
each
Medicaid
managed
care
4
organization
provides,
at
a
minimum,
all
the
benefits
5
and
services
deemed
medically
necessary
that
were
6
covered,
including
to
the
extent
and
in
the
same
manner
7
and
subject
to
the
same
prior
authorization
criteria,
8
by
the
state
program
directly
under
fee
for
service
9
prior
to
January
1,
2016.
Benefits
covered
through
10
Medicaid
managed
care
shall
comply
with
the
specific
11
requirements
in
state
law
applicable
to
the
respective
12
Medicaid
recipient
population
under
fee
for
service.
13
c.
Enhance
monitoring
of
the
reduction
in
or
14
suspension
or
termination
of
services
provided
to
15
Medicaid
recipients,
including
reductions
in
the
16
provision
of
home
and
community-based
services
waiver
17
services
or
increases
in
home
and
community-based
18
services
waiver
waiting
lists.
Medicaid
managed
care
19
organizations
shall
provide
data
to
the
department
20
as
necessary
for
the
department
to
compile
periodic
21
reports
on
the
numbers
of
individuals
transferred
from
22
state
institutions
and
long-term
care
facilities
to
23
home
and
community-based
services,
and
the
associated
24
savings.
Any
savings
resulting
from
the
transfers
as
25
certified
by
the
department
shall
be
remitted
to
the
26
department
of
human
services.
27
d.
(1)
Require
each
Medicaid
managed
care
28
organization
to
adhere
to
reasonableness
and
service
29
authorization
standards
that
are
appropriate
for
and
30
do
not
disadvantage
those
individuals
who
have
ongoing
31
chronic
conditions
or
who
require
long-term
services
32
and
supports.
Services
and
supports
for
individuals
33
with
ongoing
chronic
conditions
or
who
require
34
long-term
services
and
supports
shall
be
authorized
in
35
-28-
HF2460.3521
(3)
86
pf/rn
28/
43
a
manner
that
reflects
the
recipient’s
continuing
need
1
for
such
services
and
supports,
and
limits
shall
be
2
consistent
with
a
recipient’s
current
needs
assessment
3
and
person-centered
service
plan.
4
(2)
In
addition
to
other
provisions
relating
to
5
community-based
case
management
continuity
of
care
6
requirements,
Medicaid
managed
care
contractors
shall
7
provide
the
option
to
the
case
manager
of
a
Medicaid
8
recipient
who
retained
the
case
manager
during
the
9
six
months
of
transition
to
Medicaid
managed
care,
if
10
the
recipient
chooses
to
continue
to
retain
that
case
11
manager
beyond
the
six-month
transition
period
and
12
if
the
case
manager
is
not
otherwise
a
participating
13
provider
of
the
recipient’s
managed
care
organization
14
provider
network,
to
enter
into
a
single
case
agreement
15
to
continue
to
provide
case
management
services
to
the
16
Medicaid
recipient.
17
e.
Ensure
that
Medicaid
recipients
are
provided
18
care
coordination
and
case
management
by
appropriately
19
trained
professionals
in
a
conflict-free
manner.
Care
20
coordination
and
case
management
shall
be
provided
21
in
a
patient-centered
and
family-centered
manner
22
that
requires
a
knowledge
of
community
supports,
a
23
reasonable
ratio
of
care
coordinators
and
case
managers
24
to
Medicaid
recipients,
standards
for
frequency
of
25
contact
with
the
Medicaid
recipient,
and
specific
and
26
adequate
reimbursement.
27
f.
A
Medicaid
managed
care
contract
shall
include
28
a
provision
for
continuity
and
coordination
of
care
29
for
a
consumer
transitioning
to
Medicaid
managed
care,
30
including
maintaining
existing
provider-recipient
31
relationships
and
honoring
the
amount,
duration,
and
32
scope
of
a
recipient’s
authorized
services
based
on
33
the
recipient’s
medical
history
and
needs.
In
the
34
initial
transition
to
Medicaid
managed
care,
to
ensure
35
-29-
HF2460.3521
(3)
86
pf/rn
29/
43
the
least
amount
of
disruption,
Medicaid
managed
1
care
organizations
shall
provide,
at
a
minimum,
a
2
one-year
transition
of
care
period
for
all
provider
3
types,
regardless
of
network
status
with
an
individual
4
Medicaid
managed
care
organization.
5
g.
Ensure
that
a
Medicaid
managed
care
organization
6
does
not
arbitrarily
deny
coverage
for
medically
7
necessary
services
based
solely
on
financial
reasons
8
and
does
not
shift
the
responsibility
for
provision
of
9
services
or
payment
of
costs
of
services
to
another
10
entity
to
avoid
costs
or
attain
savings.
11
h.
Ensure
that
dental
coverage,
if
not
integrated
12
into
an
overall
Medicaid
managed
care
contract,
is
13
part
of
the
overall
holistic,
integrated
coverage
14
for
physical,
behavioral,
and
long-term
services
and
15
supports
provided
to
a
Medicaid
recipient.
16
i.
Require
each
Medicaid
managed
care
organization
17
to
verify
the
offering
and
actual
utilization
of
18
services
and
supports
and
value-added
services,
19
an
individual
recipient’s
encounters
and
the
costs
20
associated
with
each
encounter,
and
requests
and
21
associated
approvals
or
denials
of
services.
22
Verification
of
actual
receipt
of
services
and
supports
23
and
value-added
services
shall,
at
a
minimum,
consist
24
of
comparing
receipt
of
service
against
both
what
25
was
authorized
in
the
recipient’s
benefit
or
service
26
plan
and
what
was
actually
reimbursed.
Value-added
27
services
shall
not
be
reportable
as
allowable
medical
28
or
administrative
costs
or
factored
into
rate
setting,
29
and
the
costs
of
value-added
services
shall
not
be
30
passed
on
to
recipients
or
providers.
31
j.
Provide
periodic
reports
to
the
governor
and
32
the
general
assembly
regarding
changes
in
quality
of
33
care
and
health
outcomes
for
Medicaid
recipients
under
34
managed
care
compared
to
quality
of
care
and
health
35
-30-
HF2460.3521
(3)
86
pf/rn
30/
43
outcomes
of
the
same
populations
of
Medicaid
recipients
1
prior
to
January
1,
2016.
2
k.
Require
each
Medicaid
managed
care
organization
3
to
maintain
records
of
complaints,
grievances,
and
4
appeals,
and
report
the
number
and
types
of
complaints,
5
grievances,
and
appeals
filed,
the
resolution
of
each,
6
and
a
description
of
any
patterns
or
trends
identified
7
to
the
department
of
human
services
and
the
health
8
policy
oversight
committee
created
in
section
2.45,
9
on
a
monthly
basis.
The
department
shall
review
and
10
compile
the
data
on
a
quarterly
basis
and
make
the
11
compilations
available
to
the
public.
Following
review
12
of
reports
submitted
by
the
department,
a
Medicaid
13
managed
care
organization
shall
take
any
corrective
14
action
required
by
the
department
and
shall
be
subject
15
to
any
applicable
penalties.
16
l.
Require
Medicaid
managed
care
organizations
to
17
survey
Medicaid
recipients,
to
collect
satisfaction
18
data
using
a
uniform
instrument,
and
to
provide
a
19
detailed
analysis
of
recipient
satisfaction
as
well
as
20
various
metrics
regarding
the
volume
of
and
timelines
21
in
responding
to
recipient
complaints
and
grievances
as
22
directed
by
the
department
of
human
services.
23
m.
Require
managed
care
organizations
to
allow
a
24
recipient
to
request
that
the
managed
care
organization
25
enter
into
a
single
case
agreement
with
a
recipient’s
26
out-of-network
provider,
including
a
provider
outside
27
of
the
state,
to
provide
for
continuity
of
care
when
28
the
recipient
has
an
existing
relationship
with
the
29
provider
to
provide
a
covered
benefit,
or
to
ensure
30
adequate
or
timely
access
to
a
provider
of
a
covered
31
benefit
when
the
managed
care
organization
provider
32
network
cannot
ensure
such
adequate
or
timely
access.
33
2.
CHILDREN.
34
a.
(1)
The
hawk-i
board
shall
retain
all
authority
35
-31-
HF2460.3521
(3)
86
pf/rn
31/
43
specified
under
chapter
514I
relative
to
the
children
1
eligible
under
section
514I.8
to
participate
in
the
2
hawk-i
program,
including
but
not
limited
to
approving
3
any
contract
entered
into
pursuant
to
chapter
514I;
4
approving
the
benefit
package
design,
reviewing
the
5
benefit
package
design,
and
making
necessary
changes
6
to
reflect
the
results
of
the
reviews;
and
adopting
7
rules
for
the
hawk-i
program
including
those
related
8
to
qualifying
standards
for
selecting
participating
9
insurers
for
the
program
and
the
benefits
to
be
10
included
in
a
health
plan.
11
(2)
The
hawk-i
board
shall
review
benefit
plans
12
and
utilization
review
provisions
and
ensure
that
13
benefits
provided
to
children
under
the
hawk-i
program,
14
at
a
minimum,
reflect
those
required
by
state
law
as
15
specified
in
section
514I.5,
include
both
habilitative
16
and
rehabilitative
services,
and
are
provided
as
17
medically
necessary
relative
to
the
child
population
18
served
and
based
on
the
needs
of
the
program
recipient
19
and
the
program
recipient’s
medical
history.
20
(3)
The
hawk-i
board
shall
work
with
the
department
21
of
human
services
to
coordinate
coverage
and
care
for
22
the
population
of
children
in
the
state
eligible
for
23
either
Medicaid
or
hawk-i
coverage
so
that,
to
the
24
greatest
extent
possible,
the
two
programs
provide
for
25
continuity
of
care
as
children
transition
between
the
26
two
programs
or
to
private
health
care
coverage.
To
27
this
end,
all
contracts
with
participating
insurers
28
providing
coverage
under
the
hawk-i
program
and
with
29
all
managed
care
organizations
providing
coverage
for
30
children
eligible
for
Medicaid
shall
do
all
of
the
31
following:
32
(a)
Specifically
and
appropriately
address
33
the
unique
needs
of
children
and
children’s
health
34
delivery.
35
-32-
HF2460.3521
(3)
86
pf/rn
32/
43
(b)
Provide
for
the
maintaining
of
child
health
1
panels
that
include
representatives
of
child
health,
2
welfare,
policy,
and
advocacy
organizations
in
the
3
state
that
address
child
health
and
child
well-being.
4
(c)
Address
early
intervention
and
prevention
5
strategies,
the
provision
of
a
child
health
care
6
delivery
infrastructure
for
children
with
special
7
health
care
needs,
utilization
of
current
standards
8
and
guidelines
for
children’s
health
care
and
9
pediatric-specific
screening
and
assessment
tools,
10
the
inclusion
of
pediatric
specialty
providers
in
11
the
provider
network,
and
the
utilization
of
health
12
homes
for
children
and
youth
with
special
health
13
care
needs
including
intensive
care
coordination
14
and
family
support
and
access
to
a
professional
15
family-to-family
support
system.
Such
contracts
16
shall
utilize
pediatric-specific
quality
measures
17
and
assessment
tools
which
shall
align
with
existing
18
pediatric-specific
measures
as
determined
in
19
consultation
with
the
child
health
panel
and
approved
20
by
the
hawk-i
board.
21
(d)
Provide
special
incentives
for
innovative
22
and
evidence-based
preventive,
behavioral,
and
23
developmental
health
care
and
mental
health
care
24
for
children’s
programs
that
improve
the
life
course
25
trajectory
of
these
children.
26
(e)
Provide
that
information
collected
from
the
27
pediatric-specific
assessments
be
used
to
identify
28
health
risks
and
social
determinants
of
health
that
29
impact
health
outcomes.
Such
data
shall
be
used
in
30
care
coordination
and
interventions
to
improve
patient
31
outcomes
and
to
drive
program
designs
that
improve
the
32
health
of
the
population.
Aggregate
assessment
data
33
shall
be
shared
with
affected
providers
on
a
routine
34
basis.
35
-33-
HF2460.3521
(3)
86
pf/rn
33/
43
b.
In
order
to
monitor
the
quality
of
and
access
1
to
health
care
for
children
receiving
coverage
under
2
the
Medicaid
program,
each
Medicaid
managed
care
3
organization
shall
uniformly
report,
in
a
template
4
format
designated
by
the
department
of
human
services,
5
the
number
of
claims
submitted
by
providers
and
the
6
percentage
of
claims
approved
by
the
Medicaid
managed
7
care
organization
for
the
early
and
periodic
screening,
8
diagnostic,
and
treatment
(EPSDT)
benefit
based
9
on
the
Iowa
EPSDT
care
for
kids
health
maintenance
10
recommendations,
including
but
not
limited
to
11
physical
exams,
immunizations,
the
seven
categories
of
12
developmental
and
behavioral
screenings,
vision
and
13
hearing
screenings,
and
lead
testing.
14
3.
PROVIDER
PARTICIPATION
ENHANCEMENT.
15
a.
Ensure
that
savings
achieved
through
Medicaid
16
managed
care
does
not
come
at
the
expense
of
further
17
reductions
in
provider
rates.
The
department
shall
18
ensure
that
Medicaid
managed
care
organizations
use
19
reasonable
reimbursement
standards
for
all
provider
20
types
and
compensate
providers
for
covered
services
at
21
not
less
than
the
minimum
reimbursement
established
22
by
state
law
applicable
to
fee
for
service
for
a
23
respective
provider,
service,
or
product
for
a
fiscal
24
year
and
as
determined
in
conjunction
with
actuarially
25
sound
rate
setting
procedures.
Such
reimbursement
26
shall
extend
for
the
entire
duration
of
a
managed
care
27
contract.
28
b.
To
enhance
continuity
of
care
in
the
provision
29
of
pharmacy
services,
Medicaid
managed
care
30
organizations
shall
utilize
the
same
preferred
drug
31
list,
recommended
drug
list,
prior
authorization
32
criteria,
and
other
utilization
management
strategies
33
that
apply
to
the
state
program
directly
under
fee
for
34
service
and
shall
apply
other
provisions
of
applicable
35
-34-
HF2460.3521
(3)
86
pf/rn
34/
43
state
law
including
those
relating
to
chemically
unique
1
mental
health
prescription
drugs.
Reimbursement
rates
2
established
under
Medicaid
managed
care
contracts
for
3
ingredient
cost
reimbursement
and
dispensing
fees
shall
4
be
subject
to
and
shall
reflect
provisions
of
state
5
and
federal
law,
including
the
minimum
reimbursements
6
established
in
state
law
for
fee
for
service
for
a
7
fiscal
year.
8
c.
Address
rate
setting
and
reimbursement
of
the
9
entire
scope
of
services
provided
under
the
Medicaid
10
program
to
ensure
the
adequacy
of
the
provider
network
11
and
to
ensure
that
providers
that
contribute
to
the
12
holistic
health
of
the
Medicaid
recipient,
whether
13
inside
or
outside
of
the
provider
network,
are
14
compensated
for
their
services.
15
d.
Managed
care
contractors
shall
submit
financial
16
documentation
to
the
department
of
human
services
17
demonstrating
payment
of
claims
and
expenses
by
18
provider
type.
19
e.
Participating
Medicaid
providers
under
a
managed
20
care
contract
shall
be
allowed
to
submit
claims
for
up
21
to
365
days
following
discharge
of
a
Medicaid
recipient
22
from
a
hospital
or
following
the
date
of
service.
23
f.
If
the
department
of
human
services
collects
24
ownership
and
control
information
from
Medicaid
25
providers
pursuant
to
42
C.F.R.
§455.104,
a
managed
26
care
organization
under
contract
with
the
state
shall
27
not
also
require
submission
of
this
information
from
28
approved
enrolled
Medicaid
providers.
29
g.
(1)
Ensure
that
a
Medicaid
managed
care
30
organization
develops
and
maintains
a
provider
network
31
of
qualified
providers
who
meet
state
licensing,
32
credentialing,
and
certification
requirements,
as
33
applicable,
which
network
shall
be
sufficient
to
34
provide
adequate
access
to
all
services
covered
and
for
35
-35-
HF2460.3521
(3)
86
pf/rn
35/
43
all
populations
served
under
the
managed
care
contract.
1
Medicaid
managed
care
organizations
shall
incorporate
2
existing
and
traditional
providers,
including
but
3
not
limited
to
those
providers
that
comprise
the
Iowa
4
collaborative
safety
net
provider
network
created
in
5
section
135.153,
into
their
provider
networks.
6
(2)
Ensure
that
respective
Medicaid
populations
7
are
managed
at
all
times
within
funding
limitations
8
and
contract
terms.
The
department
shall
also
9
monitor
service
delivery
and
utilization
to
ensure
10
the
responsibility
for
provision
of
services
to
11
Medicaid
recipients
is
not
shifted
to
non-Medicaid
12
covered
services
to
attain
savings,
and
that
such
13
responsibility
is
not
shifted
to
mental
health
and
14
disability
services
regions,
local
public
health
15
agencies,
aging
and
disability
resource
centers,
16
or
other
entities
unless
agreement
to
provide,
and
17
provision
for
adequate
compensation
for,
such
services
18
is
agreed
to
between
the
affected
entities
in
advance.
19
h.
Medicaid
managed
care
organizations
shall
20
provide
an
enrolled
Medicaid
provider
approved
by
the
21
department
of
human
services
the
opportunity
to
be
a
22
participating
network
provider.
23
i.
Medicaid
managed
care
organizations
shall
24
include
provider
appeals
and
grievance
procedures
25
that
in
part
allow
a
provider
to
file
a
grievance
26
independently
but
on
behalf
of
a
Medicaid
recipient
27
and
to
appeal
claims
denials
which,
if
determined
to
28
be
based
on
claims
for
medically
necessary
services
29
whether
or
not
denied
on
an
administrative
basis,
shall
30
receive
appropriate
payment.
31
j.
(1)
Medicaid
managed
care
organizations
32
shall
include
as
primary
care
providers
any
provider
33
designated
by
the
state
as
a
primary
care
provider,
34
subject
to
a
provider’s
respective
state
certification
35
-36-
HF2460.3521
(3)
86
pf/rn
36/
43
standards,
including
but
not
limited
to
all
of
the
1
following:
2
(a)
A
physician
who
is
a
family
or
general
3
practitioner,
a
pediatrician,
an
internist,
an
4
obstetrician,
or
a
gynecologist.
5
(b)
An
advanced
registered
nurse
practitioner.
6
(c)
A
physician
assistant.
7
(d)
A
chiropractor
licensed
pursuant
to
chapter
8
151.
9
(2)
A
Medicaid
managed
care
organization
shall
not
10
impose
more
restrictive,
additional,
or
different
scope
11
of
practice
requirements
or
standards
of
practice
on
a
12
primary
care
provider
than
those
prescribed
by
state
13
law
as
a
prerequisite
for
participation
in
the
managed
14
care
organization’s
provider
network.
15
4.
CAPITATION
RATES
AND
MEDICAL
LOSS
RATIO.
16
a.
Capitation
rates
shall
be
developed
based
on
all
17
reasonable,
appropriate,
and
attainable
costs.
Costs
18
that
are
not
reasonable,
appropriate,
or
attainable,
19
including
but
not
limited
to
improper
payment
20
recoveries,
shall
not
be
included
in
the
development
21
of
capitated
rates.
22
b.
Capitation
rates
for
Medicaid
recipients
falling
23
within
different
rate
cells
shall
not
be
expected
to
24
cross-subsidize
one
another
and
the
data
used
to
set
25
capitation
rates
shall
be
relevant
and
timely
and
tied
26
to
the
appropriate
Medicaid
population.
27
c.
Any
increase
in
capitation
rates
for
managed
28
care
contractors
is
subject
to
prior
statutory
approval
29
and
shall
not
exceed
three
percent
over
the
existing
30
capitation
rate
in
any
one-year
period
or
five
percent
31
over
the
existing
capitation
rate
in
any
two-year
32
period.
33
d.
A
managed
care
contract
shall
impose
a
minimum
34
Medicaid
loss
ratio
of
at
least
eighty-eight
percent.
35
-37-
HF2460.3521
(3)
86
pf/rn
37/
43
In
calculating
the
medical
loss
ratio,
medical
costs
1
or
benefit
expenses
shall
include
only
those
costs
2
directly
related
to
patient
medical
care
and
not
3
ancillary
expenses,
including
but
not
limited
to
any
4
of
the
following:
5
(1)
Program
integrity
activities.
6
(2)
Utilization
review
activities.
7
(3)
Fraud
prevention
activities
beyond
the
scope
of
8
those
activities
necessary
to
recover
incurred
claims.
9
(4)
Provider
network
development,
education,
or
10
management
activities.
11
(5)
Provider
credentialing
activities.
12
(6)
Marketing
expenses.
13
(7)
Administrative
costs
associated
with
recipient
14
incentives.
15
(8)
Clinical
data
collection
activities.
16
(9)
Claims
adjudication
expenses.
17
(10)
Customer
service
or
health
care
professional
18
hotline
services
addressing
nonclinical
recipient
19
questions.
20
(11)
Value-added
or
cost-containment
services,
21
wellness
programs,
disease
management,
and
case
22
management
or
care
coordination
programs.
23
(12)
Health
quality
improvement
activities
unless
24
specifically
approved
as
a
medical
cost
by
state
law.
25
Costs
of
health
quality
improvement
activities
included
26
in
determining
the
medical
loss
ratio
shall
be
only
27
those
activities
that
are
independent
improvements
28
measurable
in
individual
patients.
29
(13)
Insurer
claims
review
activities.
30
(14)
Information
technology
costs
unless
they
31
directly
and
credibly
improve
the
quality
of
health
32
care
and
do
not
duplicate,
conflict
with,
or
fail
to
be
33
compatible
with
similar
health
information
technology
34
efforts
of
providers.
35
-38-
HF2460.3521
(3)
86
pf/rn
38/
43
(15)
Legal
department
costs
including
information
1
technology
costs,
expenses
incurred
for
review
and
2
denial
of
claims,
legal
costs
related
to
defending
3
claims,
settlements
for
wrongly
denied
claims,
and
4
costs
related
to
administrative
claims
handling
5
including
salaries
of
administrative
personnel
and
6
legal
costs.
7
(16)
Taxes
unrelated
to
premiums
or
the
provision
8
of
medical
care.
Only
state
and
federal
taxes
and
9
licensing
or
regulatory
fees
relevant
to
actual
10
premiums
collected,
not
including
such
taxes
and
fees
11
as
property
taxes,
taxes
on
investment
income,
taxes
on
12
investment
property,
and
capital
gains
taxes,
may
be
13
included
in
determining
the
medical
loss
ratio.
14
e.
(1)
Provide
enhanced
guidance
and
criteria
for
15
defining
medical
and
administrative
costs,
recoveries,
16
and
rebates
including
pharmacy
rebates,
and
the
17
recording,
reporting,
and
recoupment
of
such
costs,
18
recoveries,
and
rebates
realized.
19
(2)
Medicaid
managed
care
organizations
shall
20
offset
recoveries,
rebates,
and
refunds
against
21
medical
costs,
include
only
allowable
administrative
22
expenses
in
the
determination
of
administrative
costs,
23
report
costs
related
to
subcontractors
properly,
and
24
have
complete
systems
checks
and
review
processes
to
25
identify
overpayment
possibilities.
26
(3)
Medicaid
managed
care
contractors
shall
submit
27
publicly
available,
comprehensive
financial
statements
28
to
the
department
of
human
services
to
verify
that
the
29
minimum
medical
loss
ratio
is
being
met
and
shall
be
30
subject
to
periodic
audits.
31
5.
DATA
AND
INFORMATION,
EVALUATION,
AND
OVERSIGHT.
32
a.
Develop
and
administer
a
clear,
detailed
policy
33
regarding
the
collection,
storage,
integration,
34
analysis,
maintenance,
retention,
reporting,
sharing,
35
-39-
HF2460.3521
(3)
86
pf/rn
39/
43
and
submission
of
data
and
information
from
the
1
Medicaid
managed
care
organizations
and
shall
require
2
each
Medicaid
managed
care
organization
to
have
in
3
place
a
data
and
information
system
to
ensure
that
4
accurate
and
meaningful
data
is
available.
At
a
5
minimum,
the
data
shall
allow
the
department
to
6
effectively
measure
and
monitor
Medicaid
managed
care
7
organization
performance,
quality,
outcomes
including
8
recipient
health
outcomes,
service
utilization,
9
finances,
program
integrity,
the
appropriateness
10
of
payments,
and
overall
compliance
with
contract
11
requirements;
perform
risk
adjustments
and
determine
12
actuarially
sound
capitation
rates
and
appropriate
13
provider
reimbursements;
verify
that
the
minimum
14
medical
loss
ratio
is
being
met;
ensure
recipient
15
access
to
and
use
of
services;
create
quality
measures;
16
and
provide
for
program
transparency.
17
b.
Medicaid
managed
care
organizations
shall
18
directly
capture
and
retain
and
shall
report
actual
and
19
detailed
medical
claims
costs
and
administrative
cost
20
data
to
the
department
as
specified
by
the
department.
21
Medicaid
managed
care
organizations
shall
allow
the
22
department
to
thoroughly
and
accurately
monitor
the
23
medical
claims
costs
and
administrative
costs
data
24
Medicaid
managed
care
organizations
report
to
the
25
department.
26
c.
Any
audit
of
Medicaid
managed
care
contracts
27
shall
ensure
compliance
including
with
respect
to
28
appropriate
medical
costs,
allowable
administrative
29
costs,
the
medical
loss
ratio,
cost
recoveries,
30
rebates,
overpayments,
and
with
specific
contract
31
performance
requirements.
32
d.
The
external
quality
review
organization
33
contracting
with
the
department
shall
review
the
34
Medicaid
managed
care
program
to
determine
if
the
35
-40-
HF2460.3521
(3)
86
pf/rn
40/
43
state
has
sufficient
infrastructure
and
controls
in
1
place
to
effectively
oversee
the
Medicaid
managed
care
2
organizations
and
the
Medicaid
program
in
order
to
3
ensure,
at
a
minimum,
compliance
with
Medicaid
managed
4
care
organization
contracts
and
to
prevent
fraud,
5
abuse,
and
overpayments.
The
results
of
any
external
6
quality
review
organization
review
shall
be
submitted
7
to
the
governor,
the
general
assembly,
and
the
health
8
policy
oversight
committee
created
in
section
2.45.
9
e.
Publish
benchmark
indicators
based
on
Medicaid
10
program
outcomes
from
the
fiscal
year
beginning
July
1,
11
2015,
to
be
used
to
compare
outcomes
of
the
Medicaid
12
program
as
administered
by
the
state
program
prior
13
to
July
1,
2015,
to
those
outcomes
of
the
program
14
under
Medicaid
managed
care.
The
outcomes
shall
15
include
a
comparison
of
actual
costs
of
the
program
16
as
administered
prior
to
and
after
implementation
of
17
Medicaid
managed
care.
The
data
shall
also
include
18
specific
detail
regarding
the
actual
expenses
incurred
19
by
each
managed
care
organization
by
specific
provider
20
line
of
service.
21
f.
Review
and
approve
or
deny
approval
of
contract
22
amendments
on
an
ongoing
basis
to
provide
for
23
continuous
improvement
in
Medicaid
managed
care
and
24
to
incorporate
any
changes
based
on
changes
in
law
or
25
policy.
26
g.
(1)
Require
managed
care
contractors
to
track
27
and
report
on
a
monthly
basis
to
the
department
of
28
human
services,
at
a
minimum,
all
of
the
following:
29
(a)
The
number
and
details
relating
to
prior
30
authorization
requests
and
denials.
31
(b)
The
ten
most
common
reasons
for
claims
denials.
32
Information
reported
by
a
managed
care
contractor
33
relative
to
claims
shall
also
include
the
number
34
of
claims
denied,
appealed,
and
overturned
based
on
35
-41-
HF2460.3521
(3)
86
pf/rn
41/
43
provider
type
and
service
type.
1
(c)
Utilization
of
health
care
services
by
2
diagnostic
related
group
and
ambulatory
payment
3
classification
as
well
as
total
claims
volume.
4
(2)
The
department
shall
ensure
the
validity
5
of
all
information
submitted
by
a
Medicaid
managed
6
care
organization
and
shall
make
the
monthly
reports
7
available
to
the
public.
8
h.
Medicaid
managed
care
organizations
shall
9
maintain
stakeholder
panels
comprised
of
an
equal
10
number
of
Medicaid
recipients
and
providers.
Medicaid
11
managed
care
organizations
shall
provide
for
separate
12
provider-specific
panels
to
address
detailed
payment,
13
claims,
process,
and
other
issues
as
well
as
grievance
14
and
appeals
processes.
15
i.
Medicaid
managed
care
contracts
shall
align
16
economic
incentives,
delivery
system
reforms,
and
17
performance
and
outcome
metrics
with
those
of
the
state
18
innovation
models
initiatives
and
Medicaid
accountable
19
care
organizations.
The
department
of
human
services
20
shall
develop
and
utilize
a
common,
uniform
set
of
21
process,
quality,
and
consumer
satisfaction
measures
22
across
all
Medicaid
payors
and
providers
that
align
23
with
those
developed
through
the
state
innovation
24
models
initiative
and
shall
ensure
that
such
measures
25
are
expanded
and
adjusted
to
address
additional
26
populations
and
to
meet
population
health
objectives.
27
Medicaid
managed
care
contracts
shall
include
long-term
28
performance
and
outcomes
goals
that
reward
success
in
29
achieving
population
health
goals
such
as
improved
30
community
health
metrics.
31
j.
(1)
Require
consistency
and
uniformity
of
32
processes,
procedures,
and
forms
across
all
Medicaid
33
managed
care
organizations
to
reduce
the
administrative
34
burden
to
providers
and
consumers
and
to
increase
35
-42-
HF2460.3521
(3)
86
pf/rn
42/
43
efficiencies
in
the
program.
Such
requirements
shall
1
apply
to
but
are
not
limited
to
areas
of
uniform
cost
2
and
quality
reporting,
uniform
prior
authorization
3
requirements
and
procedures,
uniform
utilization
4
management
criteria,
centralized,
uniform,
and
seamless
5
credentialing
requirements
and
procedures,
and
uniform
6
critical
incident
reporting.
7
(2)
The
department
of
human
services
shall
8
establish
a
comprehensive
provider
credentialing
9
process
to
be
recognized
and
utilized
by
all
Medicaid
10
managed
care
organization
contractors.
The
process
11
shall
meet
the
national
committee
for
quality
assurance
12
and
other
appropriate
standards.
The
process
shall
13
ensure
that
credentialing
is
completed
in
a
timely
14
manner
without
disruption
to
provider
billing
15
processes.
16
k.
Medicaid
managed
care
organizations
and
any
17
entity
with
which
a
managed
care
organization
contracts
18
for
the
performance
of
services
shall
disclose
at
no
19
cost
to
the
department
all
discounts,
incentives,
20
rebates,
fees,
free
goods,
bundling
arrangements,
and
21
other
agreements
affecting
the
net
cost
of
goods
or
22
services
provided
under
a
managed
care
contract.
23
Sec.
___.
RETROACTIVE
APPLICABILITY.
The
section
24
of
this
division
of
this
Act
relating
to
directives
25
for
Medicaid
program
policy
improvements
applies
26
retroactively
to
July
1,
2015.
27
Sec.
___.
EFFECTIVE
UPON
ENACTMENT.
This
division
28
of
this
Act,
being
deemed
of
immediate
importance,
29
takes
effect
upon
enactment.
>
30
5.
By
renumbering
as
necessary.
31
______________________________
HEDDENS
of
Story
-43-
HF2460.3521
(3)
86
pf/rn
43/
43
#5.