House
File
2460
H-8228
Amend
House
File
2460
as
follows:
1
1.
Page
85,
after
line
4
by
inserting:
2
<
REPORTING
OF
EXISTING
DATA
REQUIREMENTS,
MINUTES,
AND
3
RECOMMENDATIONS
>
4
2.
Page
92,
after
line
18
by
inserting:
5
<
DIVISION
___
6
MEDICAID
MANAGED
CARE
——
ADDITIONAL
OVERSIGHT
7
REQUIREMENTS
8
Sec.
___.
LEGISLATIVE
FINDINGS
——
GOALS
AND
INTENT.
9
1.
The
general
assembly
finds
all
of
the
following:
10
a.
In
the
majority
of
states,
Medicaid
managed
care
11
has
been
introduced
on
an
incremental
basis,
beginning
12
with
the
enrollment
of
low-income
children
and
parents
13
and
proceeding
in
stages
to
include
nonelderly
persons
14
with
disabilities
and
older
individuals.
Iowa,
unlike
15
the
majority
of
states,
is
implementing
Medicaid
16
managed
care
simultaneously
across
a
broad
and
diverse
17
population
that
includes
individuals
with
complex
18
health
care
and
long-term
services
and
supports
needs,
19
making
these
individuals
especially
vulnerable
to
20
receiving
inappropriate,
inadequate,
or
substandard
21
services
and
supports.
22
b.
The
success
or
failure
of
Medicaid
managed
23
care
in
Iowa
depends
on
proper
strategic
planning
and
24
strong
oversight,
and
the
incorporation
of
the
core
25
values,
principles,
and
goals
of
the
strategic
plan
26
into
Medicaid
managed
care
contractual
obligations.
27
While
Medicaid
managed
care
techniques
may
create
28
pathways
and
offer
opportunities
toward
quality
29
improvement
and
predictability
in
costs,
if
cost
30
savings
and
administrative
efficiencies
are
the
31
primary
goals,
Medicaid
managed
care
may
instead
erect
32
new
barriers
and
limit
the
care
and
support
options
33
available,
especially
to
high-need,
vulnerable
Medicaid
34
recipients.
A
well-designed
strategic
plan
and
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48
#1.
#2.
effective
oversight
ensure
that
cost
savings,
improved
1
health
outcomes,
and
efficiencies
are
not
achieved
2
at
the
expense
of
diminished
program
integrity,
a
3
reduction
in
the
quality
or
availability
of
services,
4
or
adverse
consequences
to
the
health
and
well-being
of
5
Medicaid
recipients.
6
c.
Strategic
planning
should
include
all
of
the
7
following:
8
(1)
Guidance
in
establishing
and
maintaining
a
9
robust
and
appropriate
workforce
and
a
provider
network
10
capable
of
addressing
all
of
the
diverse,
distinct,
and
11
wide-ranging
treatment
and
support
needs
of
Medicaid
12
recipients.
13
(2)
Developing
a
sound
methodology
for
establishing
14
and
adjusting
capitation
rates
to
account
for
all
15
essential
costs
involved
in
treating
and
supporting
the
16
entire
spectrum
of
needs
across
recipient
populations.
17
(3)
Addressing
the
sufficiency
of
information
and
18
data
resources
to
enable
review
of
factors
such
as
19
utilization,
service
trends,
system
performance,
and
20
outcomes.
21
(4)
Building
effective
working
relationships
and
22
developing
strategies
to
support
community-level
23
integration
that
provides
cross-system
coordination
24
and
synchronization
among
the
various
service
sectors,
25
providers,
agencies,
and
organizations
to
further
26
holistic
well-being
and
population
health
goals.
27
d.
While
the
contracts
entered
into
between
the
28
state
and
managed
care
organizations
function
as
a
29
mechanism
for
enforcing
requirements
established
by
the
30
federal
and
state
governments
and
allow
states
to
shift
31
the
financial
risk
associated
with
caring
for
Medicaid
32
recipients
to
these
contractors,
the
state
ultimately
33
retains
responsibility
for
the
Medicaid
program
and
34
the
oversight
of
the
performance
of
the
program’s
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contractors.
Administration
of
the
Medicaid
program
1
benefits
by
managed
care
organizations
should
not
be
2
viewed
by
state
policymakers
and
state
agencies
as
a
3
means
of
divesting
themselves
of
their
constitutional
4
and
statutory
responsibilities
to
ensure
that
5
recipients
of
publicly
funded
services
and
supports,
as
6
well
as
taxpayers
in
general,
are
effectively
served.
7
e.
Overseeing
the
performance
of
Medicaid
managed
8
care
contractors
requires
a
different
set
of
skills
9
than
those
required
for
administering
a
fee-for-service
10
program.
In
the
absence
of
the
in-house
capacity
of
11
the
department
of
human
services
to
perform
tasks
12
specific
to
Medicaid
managed
care
oversight,
the
state
13
essentially
cedes
its
responsibilities
to
private
14
contractors
and
relinquishes
its
accountability
to
the
15
public.
In
order
to
meet
these
responsibilities,
state
16
policymakers
must
ensure
that
the
state,
including
the
17
department
of
human
services
as
the
state
Medicaid
18
agency,
has
the
authority
and
resources,
including
19
the
adequate
number
of
qualified
personnel
and
the
20
necessary
tools,
to
carry
out
these
responsibilities,
21
provide
effective
administration,
and
ensure
22
accountability
and
compliance.
23
f.
State
policymakers
must
also
ensure
that
24
Medicaid
managed
care
contracts
contain,
at
a
minimum,
25
clear,
unambiguous
performance
standards,
operating
26
guidelines,
data
collection,
maintenance,
retention,
27
and
reporting
requirements,
and
outcomes
expectations
28
so
that
contractors
and
subcontractors
are
held
29
accountable
to
clear
contract
specifications.
30
g.
As
with
all
system
and
program
redesign
efforts
31
undertaken
in
the
state
to
date,
the
assumption
32
of
the
administration
of
Medicaid
program
benefits
33
by
managed
care
organizations
must
involve
ongoing
34
stakeholder
input
and
earn
the
trust
and
support
of
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these
stakeholders.
Medicaid
recipients,
providers,
1
advocates,
and
other
stakeholders
have
intimate
2
knowledge
of
the
people
and
processes
involved
in
3
ensuring
the
health
and
safety
of
Medicaid
recipients,
4
and
are
able
to
offer
valuable
insight
into
the
5
barriers
likely
to
be
encountered
as
well
as
propose
6
solutions
for
overcoming
these
obstacles.
Local
7
communities
and
providers
of
services
and
supports
8
have
firsthand
experience
working
with
the
Medicaid
9
recipients
they
serve
and
are
able
to
identify
factors
10
that
must
be
considered
to
make
a
system
successful.
11
Agencies
and
organizations
that
have
specific
expertise
12
and
experience
with
the
services
and
supports
needs
of
13
Medicaid
recipients
and
their
families
are
uniquely
14
placed
to
provide
needed
assistance
in
developing
15
the
measures
for
and
in
evaluating
the
quality
of
the
16
program.
17
2.
It
is
the
intent
of
the
general
assembly
that
18
the
Medicaid
program
be
implemented
and
administered,
19
including
through
Medicaid
managed
care
policies
20
and
contract
provisions,
in
a
manner
that
safeguards
21
the
interests
of
Medicaid
recipients,
encourages
the
22
participation
of
Medicaid
providers,
and
protects
23
the
interests
of
all
taxpayers,
while
attaining
the
24
goals
of
Medicaid
modernization
to
improve
quality
and
25
access,
promote
accountability
for
outcomes,
and
create
26
a
more
predictable
and
sustainable
Medicaid
budget.
27
HEALTH
POLICY
OVERSIGHT
COMMITTEE
28
Sec.
___.
Section
2.45,
subsection
6,
Code
2016,
is
29
amended
to
read
as
follows:
30
6.
The
legislative
health
policy
oversight
31
committee,
which
shall
be
composed
of
ten
members
of
32
the
general
assembly,
consisting
of
five
members
from
33
each
house,
to
be
appointed
by
the
legislative
council.
34
The
legislative
health
policy
oversight
committee
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48
shall
receive
updates
and
review
data,
public
input
and
1
concerns,
and
make
recommendations
for
improvements
to
2
and
changes
in
law
or
rule
regarding
Medicaid
managed
3
care
meet
at
least
four
times
annually
to
evaluate
4
state
health
policy
and
provide
continuing
oversight
5
for
publicly
funded
programs,
including
but
not
limited
6
to
all
facets
of
the
Medicaid
and
hawk-i
programs
7
to,
at
a
minimum,
ensure
effective
and
efficient
8
administration
of
these
programs,
address
stakeholder
9
concerns,
monitor
program
costs
and
expenditures,
and
10
make
recommendations
relative
to
the
programs
.
11
Sec.
___.
HEALTH
POLICY
OVERSIGHT
COMMITTEE
12
——
SUBJECT
MATTER
REVIEW
FOR
2016
LEGISLATIVE
13
INTERIM.
During
the
2016
legislative
interim,
the
14
health
policy
oversight
committee
created
in
section
15
2.45
shall,
as
part
of
the
committee’s
evaluation
16
of
state
health
policy
and
review
of
all
facets
of
17
the
Medicaid
and
hawk-i
programs,
review
and
make
18
recommendations
regarding,
at
a
minimum,
all
of
the
19
following:
20
1.
The
resources
and
duties
of
the
office
of
21
long-term
care
ombudsman
relating
to
the
provision
of
22
assistance
to
and
advocacy
for
Medicaid
recipients
23
to
determine
the
designation
of
duties
and
level
of
24
resources
necessary
to
appropriately
address
the
needs
25
of
such
individuals.
The
committee
shall
consider
the
26
health
consumer
ombudsman
alliance
report
submitted
to
27
the
general
assembly
in
December
2015,
as
well
as
input
28
from
the
office
of
long-term
care
ombudsman
and
other
29
entities
in
making
recommendations.
30
2.
The
health
benefits
and
health
benefit
31
utilization
management
criteria
for
the
Medicaid
32
and
hawk-i
programs
to
determine
the
sufficiency
33
and
appropriateness
of
the
benefits
offered
and
the
34
utilization
of
these
benefits.
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48
3.
Prior
authorization
requirements
relative
1
to
benefits
provided
under
the
Medicaid
and
hawk-i
2
programs,
including
but
not
limited
to
pharmacy
3
benefits.
4
4.
Consistency
and
uniformity
in
processes,
5
procedures,
forms,
and
other
activities
across
all
6
Medicaid
and
hawk-i
program
participating
insurers
and
7
managed
care
organizations,
including
but
not
limited
8
to
cost
and
quality
reporting,
credentialing,
billing,
9
prior
authorization,
and
critical
incident
reporting.
10
5.
Provider
network
adequacy
including
the
use
of
11
out-of-network
and
out-of-state
providers.
12
6.
The
role
and
interplay
of
other
advisory
and
13
oversight
entities,
including
but
not
limited
to
the
14
medical
assistance
advisory
council
and
the
hawk-i
15
board.
16
REVIEW
OF
PROGRAM
INTEGRITY
DUTIES
17
Sec.
___.
REVIEW
OF
PROGRAM
INTEGRITY
DUTIES
——
18
WORKGROUP
——
REPORT.
19
1.
The
director
of
human
services
shall
convene
20
a
workgroup
comprised
of
members
including
the
21
commissioner
of
insurance,
the
auditor
of
state,
the
22
Medicaid
director
and
bureau
chiefs
of
the
managed
care
23
organization
oversight
and
supports
bureau,
the
Iowa
24
Medicaid
enterprise
support
bureau,
and
the
medical
25
and
long-term
services
and
supports
bureau,
and
a
26
representative
of
the
program
integrity
unit,
or
their
27
designees;
and
representatives
of
other
appropriate
28
state
agencies
or
other
entities
including
but
not
29
limited
to
the
office
of
the
attorney
general,
the
30
office
of
long-term
care
ombudsman,
and
the
Medicaid
31
fraud
control
unit
of
the
investigations
division
32
of
the
department
of
inspections
and
appeals.
The
33
workgroup
shall
do
all
of
the
following:
34
a.
Review
the
duties
of
each
entity
with
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48
responsibilities
relative
to
Medicaid
program
integrity
1
and
managed
care
organizations;
review
state
and
2
federal
laws,
regulations,
requirements,
guidance,
and
3
policies
relating
to
Medicaid
program
integrity
and
4
managed
care
organizations;
and
review
the
laws
of
5
other
states
relating
to
Medicaid
program
integrity
6
and
managed
care
organizations.
The
workgroup
shall
7
determine
areas
of
duplication,
fragmentation,
8
and
gaps;
shall
identify
possible
integration,
9
collaboration
and
coordination
of
duties;
and
shall
10
determine
whether
existing
general
state
Medicaid
11
program
and
fee-for-service
policies,
laws,
and
12
rules
are
sufficient,
or
if
changes
or
more
specific
13
policies,
laws,
and
rules
are
required
to
provide
14
for
comprehensive
and
effective
administration
and
15
oversight
of
the
Medicaid
program
including
under
the
16
fee-for-service
and
managed
care
methodologies.
17
b.
Review
historical
uses
of
the
Medicaid
18
fraud
fund
created
in
section
249A.50
and
make
19
recommendations
for
future
uses
of
the
moneys
in
the
20
fund
and
any
changes
in
law
necessary
to
adequately
21
address
program
integrity.
22
c.
Review
medical
loss
ratio
provisions
relative
23
to
Medicaid
managed
care
contracts
and
make
24
recommendations
regarding,
at
a
minimum,
requirements
25
for
the
necessary
collection,
maintenance,
retention,
26
reporting,
and
sharing
of
data
and
information
by
27
Medicaid
managed
care
organizations
for
effective
28
determination
of
compliance,
and
to
identify
the
29
costs
and
activities
that
should
be
included
in
the
30
calculation
of
administrative
costs,
medical
costs
or
31
benefit
expenses,
health
quality
improvement
costs,
32
and
other
costs
and
activities
incidental
to
the
33
determination
of
a
medical
loss
ratio.
34
d.
Review
the
capacity
of
state
agencies,
including
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48
the
need
for
specialized
training
and
expertise,
to
1
address
Medicaid
and
managed
care
organization
program
2
integrity
and
provide
recommendations
for
the
provision
3
of
necessary
resources
and
infrastructure,
including
4
annual
budget
projections.
5
e.
Review
the
incentives
and
penalties
applicable
6
to
violations
of
program
integrity
requirements
to
7
determine
their
adequacy
in
combating
waste,
fraud,
8
abuse,
and
other
violations
that
divert
limited
9
resources
that
would
otherwise
be
expended
to
safeguard
10
the
health
and
welfare
of
Medicaid
recipients,
and
make
11
recommendations
for
necessary
adjustments
to
improve
12
compliance.
13
f.
Make
recommendations
regarding
the
quarterly
and
14
annual
auditing
of
financial
reports
required
to
be
15
performed
for
each
Medicaid
managed
care
organization
16
to
ensure
that
the
activities
audited
provide
17
sufficient
information
to
the
division
of
insurance
18
of
the
department
of
commerce
and
the
department
19
of
human
services
to
ensure
program
integrity.
The
20
recommendations
shall
also
address
the
need
for
21
additional
audits
or
other
reviews
of
managed
care
22
organizations.
23
g.
Review
and
make
recommendations
to
prohibit
24
cost-shifting
between
state
and
local
and
public
and
25
private
funding
sources
for
services
and
supports
26
provided
to
Medicaid
recipients
whether
directly
or
27
indirectly
through
the
Medicaid
program.
28
2.
The
department
of
human
services
shall
submit
29
a
report
of
the
workgroup
to
the
governor,
the
health
30
policy
oversight
committee
created
in
section
2.45,
31
and
the
general
assembly
initially,
on
or
before
32
November
15,
2016,
and
on
or
before
November
15,
33
on
an
annual
basis
thereafter,
to
provide
findings
34
and
recommendations
for
a
coordinated
approach
35
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48
to
comprehensive
and
effective
administration
and
1
oversight
of
the
Medicaid
program
including
under
the
2
fee-for-service
and
managed
care
methodologies.
3
MEDICAID
REINVESTMENT
FUND
4
Sec.
___.
NEW
SECTION
.
249A.4C
Medicaid
5
reinvestment
fund.
6
1.
A
Medicaid
reinvestment
fund
is
created
in
the
7
state
treasury
under
the
authority
of
the
department.
8
The
department
of
human
services
shall
collect
an
9
initial
contribution
of
five
million
dollars
from
each
10
of
the
managed
care
organizations
contracting
with
the
11
state
during
the
fiscal
year
beginning
July
1,
2015,
12
for
an
aggregate
amount
of
fifteen
million
dollars,
13
and
shall
deposit
such
amount
in
the
fund
to
be
used
14
for
Medicaid
ombudsman
activities
through
the
office
15
of
long-term
care
ombudsman.
Additionally,
moneys
16
from
savings
realized
from
the
movement
of
Medicaid
17
recipients
from
institutional
settings
to
home
and
18
community-based
services,
the
portion
of
the
capitation
19
rate
withheld
from
and
not
returned
to
Medicaid
managed
20
care
organizations
at
the
end
of
each
fiscal
year,
any
21
recouped
excess
of
capitation
rates
paid
to
Medicaid
22
managed
care
organizations,
any
overpayments
recovered
23
under
Medicaid
managed
care
contracts,
and
any
other
24
savings
realized
from
Medicaid
managed
care
or
from
25
Medicaid
program
cost-containment
efforts,
with
the
26
exception
of
the
total
amount
attributable
to
the
27
projected
savings
from
Medicaid
managed
care
based
on
28
the
initial
capitation
rates
established
for
the
fiscal
29
year
beginning
July
1,
2015,
shall
be
credited
to
the
30
Medicaid
reinvestment
fund.
31
2.
Notwithstanding
section
8.33,
moneys
credited
32
to
the
fund
from
any
other
account
or
fund
shall
33
not
revert
to
the
other
account
or
fund.
Moneys
34
in
the
fund
shall
only
be
used
as
provided
in
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appropriations
from
the
fund
for
the
Medicaid
program
1
and
for
health
system
transformation
and
integration,
2
including
but
not
limited
to
providing
the
necessary
3
infrastructure
and
resources
to
protect
the
interests
4
of
Medicaid
recipients,
maintaining
adequate
provider
5
participation,
and
ensuring
program
integrity.
Such
6
uses
may
include
but
are
not
limited
to:
7
a.
Ensuring
appropriate
reimbursement
of
Medicaid
8
providers
to
maintain
the
type
and
number
of
9
appropriately
trained
providers
necessary
to
address
10
the
needs
of
Medicaid
recipients.
11
b.
Providing
home
and
community-based
services
12
as
necessary
to
rebalance
the
long-term
services
and
13
supports
infrastructure
and
to
reduce
Medicaid
home
and
14
community-based
services
waiver
waiting
lists.
15
c.
Ensuring
that
a
fully
functioning
independent
16
Medicaid
ombudsman
program
through
the
office
of
17
long-term
care
ombudsman
is
available
to
provide
18
advocacy
services
and
assistance
to
eligible
and
19
potentially
eligible
Medicaid
recipients.
20
d.
Ensuring
adequate
and
appropriate
capacity
of
21
the
department
of
human
services
as
the
single
state
22
agency
designated
to
administer
and
supervise
the
23
administration
of
the
Medicaid
program,
to
ensure
24
compliance
with
state
and
federal
law
and
program
25
integrity
requirements.
26
e.
Addressing
workforce
issues
to
ensure
a
27
competent,
diverse,
and
sustainable
health
care
28
workforce
and
to
improve
access
to
health
care
in
29
underserved
areas
and
among
underserved
populations,
30
recognizing
long-term
services
and
supports
as
an
31
essential
component
of
the
health
care
system.
32
f.
Supporting
innovation,
longer-term
community
33
investments,
and
the
activities
of
local
public
health
34
agencies,
aging
and
disability
resource
centers
and
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service
agencies,
mental
health
and
disability
services
1
regions,
social
services,
and
child
welfare
entities
2
and
other
providers
of
and
advocates
for
services
and
3
supports
to
encourage
health
system
transformation
4
and
integration
through
a
broad
range
of
prevention
5
strategies
and
population-based
approaches
to
meet
the
6
holistic
needs
of
the
population
as
a
whole.
7
3.
The
department
shall
establish
a
mechanism
to
8
measure
and
certify
the
amount
of
savings
resulting
9
from
Medicaid
managed
care
and
Medicaid
program
10
cost-containment
activities
and
shall
ensure
that
such
11
realized
savings
are
credited
to
the
fund
and
used
as
12
provided
in
appropriations
from
the
fund.
13
MEDICAID
OMBUDSMAN
14
Sec.
___.
Section
231.44,
Code
2016,
is
amended
to
15
read
as
follows:
16
231.44
Utilization
of
resources
——
assistance
and
17
advocacy
related
to
long-term
services
and
supports
18
under
the
Medicaid
program.
19
1.
The
office
of
long-term
care
ombudsman
may
20
shall
utilize
its
available
resources
to
provide
21
assistance
and
advocacy
services
to
eligible
recipients
22
of
long-term
services
and
supports
,
or
individuals
23
seeking
long-term
services
and
supports,
and
the
24
families
or
legal
representatives
of
such
eligible
25
recipients,
of
long-term
services
and
supports
provided
26
through
individuals
under
the
Medicaid
program.
Such
27
assistance
and
advocacy
shall
include
but
is
not
28
limited
to
all
of
the
following:
29
a.
Assisting
recipients
such
individuals
in
30
understanding
the
services,
coverage,
and
access
31
provisions
and
their
rights
under
Medicaid
managed
32
care.
33
b.
Developing
procedures
for
the
tracking
and
34
reporting
of
the
outcomes
of
individual
requests
for
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assistance,
the
obtaining
of
necessary
services
and
1
supports,
and
other
aspects
of
the
services
provided
to
2
eligible
recipients
such
individuals
.
3
c.
Providing
advice
and
assistance
relating
to
the
4
preparation
and
filing
of
complaints,
grievances,
and
5
appeals
of
complaints
or
grievances,
including
through
6
processes
available
under
managed
care
plans
and
the
7
state
appeals
process,
relating
to
long-term
services
8
and
supports
under
the
Medicaid
program.
9
d.
Accessing
the
results
of
a
review
of
a
level
10
of
care
assessment
or
reassessment
by
a
managed
care
11
organization
in
which
the
managed
care
organization
12
recommends
denial
or
limited
authorization
of
a
13
service,
including
the
type
or
level
of
service,
the
14
reduction,
suspension,
or
termination
of
a
previously
15
authorized
service,
or
a
change
in
level
of
care,
upon
16
the
request
of
an
affected
individual.
17
e.
Receiving
notices
of
disenrollment
or
notices
18
that
would
result
in
a
change
in
level
of
care
for
19
affected
individuals,
including
involuntary
and
20
voluntary
discharges
or
transfers,
from
the
department
21
of
human
services
or
a
managed
care
organization.
22
2.
A
representative
of
the
office
of
long-term
care
23
ombudsman
providing
assistance
and
advocacy
services
24
authorized
under
this
section
for
an
individual,
25
shall
be
provided
access
to
the
individual,
and
shall
26
be
provided
access
to
the
individual’s
medical
and
27
social
records
as
authorized
by
the
individual
or
the
28
individual’s
legal
representative,
as
necessary
to
29
carry
out
the
duties
specified
in
this
section
.
30
3.
A
representative
of
the
office
of
long-term
care
31
ombudsman
providing
assistance
and
advocacy
services
32
authorized
under
this
section
for
an
individual,
shall
33
be
provided
access
to
administrative
records
related
to
34
the
provision
of
the
long-term
services
and
supports
to
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the
individual,
as
necessary
to
carry
out
the
duties
1
specified
in
this
section
.
2
4.
The
office
of
long-term
care
ombudsman
and
3
representatives
of
the
office,
when
providing
4
assistance
and
advocacy
services
under
this
section,
5
shall
be
considered
a
health
oversight
agency
as
6
defined
in
45
C.F.R.
§164.501
for
the
purposes
of
7
health
oversight
activities
as
described
in
45
C.F.R.
8
§164.512(d)
including
access
to
the
health
records
9
and
other
appropriate
information
of
an
individual,
10
including
from
the
department
of
human
services
or
11
the
applicable
Medicaid
managed
care
organization,
12
as
necessary
to
fulfill
the
duties
specified
under
13
this
section.
The
department
of
human
services,
14
in
collaboration
with
the
office
of
long-term
care
15
ombudsman,
shall
adopt
rules
to
ensure
compliance
16
by
affected
entities
with
this
subsection
and
to
17
ensure
recognition
of
the
office
of
long-term
care
18
ombudsman
as
a
duly
authorized
and
identified
agent
or
19
representative
of
the
state.
20
5.
The
department
of
human
services
and
Medicaid
21
managed
care
organizations
shall
inform
eligible
22
and
potentially
eligible
Medicaid
recipients
of
the
23
advocacy
services
and
assistance
available
through
the
24
office
of
long-term
care
ombudsman
and
shall
provide
25
contact
and
other
information
regarding
the
advocacy
26
services
and
assistance
to
eligible
and
potentially
27
eligible
Medicaid
recipients
as
directed
by
the
office
28
of
long-term
care
ombudsman.
29
6.
When
providing
assistance
and
advocacy
services
30
under
this
section,
the
office
of
long-term
care
31
ombudsman
shall
act
as
an
independent
agency,
and
the
32
office
of
long-term
care
ombudsman
and
representatives
33
of
the
office
shall
be
free
of
any
undue
influence
that
34
restrains
the
ability
of
the
office
or
the
office’s
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representatives
from
providing
such
services
and
1
assistance.
2
7.
The
office
of
long-term
care
ombudsman
shall,
in
3
addition
to
other
duties
prescribed
and
at
a
minimum,
4
do
all
of
the
following
in
the
furtherance
of
the
5
provision
of
advocacy
services
and
assistance
under
6
this
section:
7
a.
Represent
the
interests
of
eligible
and
8
potentially
eligible
Medicaid
recipients
before
9
governmental
agencies.
10
b.
Analyze,
comment
on,
and
monitor
the
development
11
and
implementation
of
federal,
state,
and
local
laws,
12
regulations,
and
other
governmental
policies
and
13
actions,
and
recommend
any
changes
in
such
laws,
14
regulations,
policies,
and
actions
as
determined
15
appropriate
by
the
office
of
long-term
care
ombudsman.
16
c.
To
maintain
transparency
and
accountability
for
17
activities
performed
under
this
section,
including
18
for
the
purposes
of
claiming
federal
financial
19
participation
for
activities
that
are
performed
to
20
assist
with
administration
of
the
Medicaid
program:
21
(1)
Have
complete
and
direct
responsibility
for
the
22
administration,
operation,
funding,
fiscal
management,
23
and
budget
related
to
such
activities,
and
directly
24
employ,
oversee,
and
supervise
all
paid
and
volunteer
25
staff
associated
with
these
activities.
26
(2)
Establish
separation-of-duties
requirements,
27
provide
limited
access
to
work
space
and
work
28
product
for
only
necessary
staff,
and
limit
access
to
29
documents
and
information
as
necessary
to
maintain
the
30
confidentiality
of
the
protected
health
information
of
31
individuals
served
under
this
section.
32
(3)
Collect
and
submit,
annually,
to
the
governor,
33
the
health
policy
oversight
committee
created
in
34
section
2.45,
and
the
general
assembly,
all
of
the
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following
with
regard
to
those
seeking
advocacy
1
services
or
assistance
under
this
section:
2
(a)
The
number
of
contacts
by
contact
type
and
3
geographic
location.
4
(b)
The
type
of
assistance
requested
including
the
5
name
of
the
managed
care
organization
involved,
if
6
applicable.
7
(c)
The
time
frame
between
the
time
of
the
initial
8
contact
and
when
an
initial
response
was
provided.
9
(d)
The
amount
of
time
from
the
initial
contact
to
10
resolution
of
the
problem
or
concern.
11
(e)
The
actions
taken
in
response
to
the
request
12
for
advocacy
or
assistance.
13
(f)
The
outcomes
of
requests
to
address
problems
or
14
concerns.
15
4.
8.
For
the
purposes
of
this
section
:
16
a.
“Institutional
setting”
includes
a
long-term
care
17
facility,
an
elder
group
home,
or
an
assisted
living
18
program.
19
b.
“Long-term
services
and
supports”
means
the
broad
20
range
of
health,
health-related,
and
personal
care
21
assistance
services
and
supports,
provided
in
both
22
institutional
settings
and
home
and
community-based
23
settings,
necessary
for
older
individuals
and
persons
24
with
disabilities
who
experience
limitations
in
their
25
capacity
for
self-care
due
to
a
physical,
cognitive,
or
26
mental
disability
or
condition.
27
Sec.
___.
NEW
SECTION
.
231.44A
Willful
28
interference
with
duties
related
to
long-term
services
29
and
supports
——
penalty.
30
Willful
interference
with
a
representative
of
the
31
office
of
long-term
care
ombudsman
in
the
performance
32
of
official
duties
in
accordance
with
section
231.44
33
is
a
violation
of
section
231.44,
subject
to
a
penalty
34
prescribed
by
rule.
The
office
of
long-term
care
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ombudsman
shall
adopt
rules
specifying
the
amount
of
a
1
penalty
imposed,
consistent
with
the
penalties
imposed
2
under
section
231.42,
subsection
8,
and
specifying
3
procedures
for
notice
and
appeal
of
penalties
imposed.
4
Any
moneys
collected
pursuant
to
this
section
shall
be
5
deposited
in
the
Medicaid
reinvestment
fund
created
in
6
section
249A.4C.
7
MEDICAL
ASSISTANCE
ADVISORY
COUNCIL
8
Sec.
___.
Section
249A.4B,
Code
2016,
is
amended
to
9
read
as
follows:
10
249A.4B
Medical
assistance
advisory
council.
11
1.
A
medical
assistance
advisory
council
is
12
created
to
comply
with
42
C.F.R.
§431.12
based
on
13
section
1902(a)(4)
of
the
federal
Social
Security
Act
14
and
to
advise
the
director
about
health
and
medical
15
care
services
under
the
medical
assistance
Medicaid
16
program
,
participate
in
Medicaid
policy
development
17
and
program
administration,
and
provide
guidance
on
18
key
issues
related
to
the
Medicaid
program,
whether
19
administered
under
a
fee-for-service,
managed
care,
or
20
other
methodology,
including
but
not
limited
to
access
21
to
care,
quality
of
care,
and
service
delivery
.
22
a.
The
council
shall
have
the
opportunity
for
23
participation
in
policy
development
and
program
24
administration,
including
furthering
the
participation
25
of
recipients
of
the
program,
and
without
limiting
this
26
general
authority
shall
specifically
do
all
of
the
27
following:
28
(1)
Formulate,
review,
evaluate,
and
recommend
29
policies,
rules,
agency
initiatives,
and
legislation
30
pertaining
to
the
Medicaid
program.
The
council
shall
31
have
the
opportunity
to
comment
on
proposed
rules
32
prior
to
commencement
of
the
rulemaking
process
and
on
33
waivers
and
state
plan
amendment
applications.
34
(2)
Prior
to
the
annual
budget
development
process,
35
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86
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48
engage
in
setting
priorities,
including
consideration
1
of
the
scope
and
utilization
management
criteria
2
for
benefits,
beneficiary
eligibility,
provider
and
3
services
reimbursement
rates,
and
other
budgetary
4
issues.
5
(3)
Provide
oversight
for
and
review
of
the
6
administration
of
the
Medicaid
program.
7
(4)
Ensure
that
the
membership
of
the
council
8
effectively
represents
all
relevant
and
concerned
9
viewpoints,
particularly
those
of
consumers,
providers,
10
and
the
general
public;
create
public
understanding;
11
and
ensure
that
the
services
provided
under
the
12
Medicaid
program
meet
the
needs
of
the
people
served.
13
b.
The
council
shall
meet
no
more
than
at
least
14
quarterly
,
and
prior
to
the
next
subsequent
meeting
15
of
the
executive
committee
.
The
director
of
public
16
health
The
public
member
acting
as
a
co-chairperson
17
of
the
executive
committee
and
the
professional
or
18
business
entity
member
acting
as
a
co-chairperson
of
19
the
executive
committee,
shall
serve
as
chairperson
20
co-chairpersons
of
the
council.
21
2.
The
council
shall
include
all
of
the
following
22
voting
members:
23
a.
The
president,
or
the
president’s
24
representative,
of
each
of
the
following
professional
25
or
business
entities,
or
a
member
of
each
of
the
26
following
professional
or
business
entities,
selected
27
by
the
entity:
28
(1)
The
Iowa
medical
society.
29
(2)
The
Iowa
osteopathic
medical
association.
30
(3)
The
Iowa
academy
of
family
physicians.
31
(4)
The
Iowa
chapter
of
the
American
academy
of
32
pediatrics.
33
(5)
The
Iowa
physical
therapy
association.
34
(6)
The
Iowa
dental
association.
35
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(7)
The
Iowa
nurses
association.
1
(8)
The
Iowa
pharmacy
association.
2
(9)
The
Iowa
podiatric
medical
society.
3
(10)
The
Iowa
optometric
association.
4
(11)
The
Iowa
association
of
community
providers.
5
(12)
The
Iowa
psychological
association.
6
(13)
The
Iowa
psychiatric
society.
7
(14)
The
Iowa
chapter
of
the
national
association
8
of
social
workers.
9
(15)
The
coalition
for
family
and
children’s
10
services
in
Iowa.
11
(16)
The
Iowa
hospital
association.
12
(17)
The
Iowa
association
of
rural
health
clinics.
13
(18)
The
Iowa
primary
care
association.
14
(19)
Free
clinics
of
Iowa.
15
(20)
The
opticians’
association
of
Iowa,
inc.
16
(21)
The
Iowa
association
of
hearing
health
17
professionals.
18
(22)
The
Iowa
speech
and
hearing
association.
19
(23)
The
Iowa
health
care
association.
20
(24)
The
Iowa
association
of
area
agencies
on
21
aging.
22
(25)
AARP.
23
(26)
The
Iowa
caregivers
association.
24
(27)
The
Iowa
coalition
of
home
and
community-based
25
services
for
seniors.
26
(28)
The
Iowa
adult
day
services
association.
27
(29)
Leading
age
Iowa.
28
(30)
The
Iowa
association
for
home
care.
29
(31)
The
Iowa
council
of
health
care
centers.
30
(32)
The
Iowa
physician
assistant
society.
31
(33)
The
Iowa
association
of
nurse
practitioners.
32
(34)
The
Iowa
nurse
practitioner
society.
33
(35)
The
Iowa
occupational
therapy
association.
34
(36)
The
ARC
of
Iowa,
formerly
known
as
the
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association
for
retarded
citizens
of
Iowa.
1
(37)
The
national
alliance
for
the
mentally
ill
on
2
mental
illness
of
Iowa.
3
(38)
The
Iowa
state
association
of
counties.
4
(39)
The
Iowa
developmental
disabilities
council.
5
(40)
The
Iowa
chiropractic
society.
6
(41)
The
Iowa
academy
of
nutrition
and
dietetics.
7
(42)
The
Iowa
behavioral
health
association.
8
(43)
The
midwest
association
for
medical
equipment
9
services
or
an
affiliated
Iowa
organization.
10
(44)
The
Iowa
public
health
association.
11
(45)
The
epilepsy
foundation.
12
b.
Public
representatives
which
may
include
members
13
of
consumer
groups,
including
recipients
of
medical
14
assistance
or
their
families,
consumer
organizations,
15
and
others,
which
shall
be
appointed
by
the
governor
16
in
equal
in
number
to
the
number
of
representatives
of
17
the
professional
and
business
entities
specifically
18
represented
under
paragraph
“a”
,
appointed
by
the
19
governor
for
staggered
terms
of
two
years
each,
none
20
of
whom
shall
be
members
of,
or
practitioners
of,
or
21
have
a
pecuniary
interest
in
any
of
the
professional
22
or
business
entities
specifically
represented
under
23
paragraph
“a”
,
and
a
majority
of
whom
shall
be
current
24
or
former
recipients
of
medical
assistance
or
members
25
of
the
families
of
current
or
former
recipients.
26
3.
The
council
shall
include
all
of
the
following
27
nonvoting
members:
28
c.
a.
The
director
of
public
health,
or
the
29
director’s
designee.
30
d.
b.
The
director
of
the
department
on
aging,
or
31
the
director’s
designee.
32
c.
The
state
long-term
care
ombudsman,
or
the
33
ombudsman’s
designee.
34
d.
The
ombudsman
appointed
pursuant
to
section
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2C.3,
or
the
ombudsman’s
designee.
1
e.
The
dean
of
Des
Moines
university
——
osteopathic
2
medical
center,
or
the
dean’s
designee.
3
f.
The
dean
of
the
university
of
Iowa
college
of
4
medicine,
or
the
dean’s
designee.
5
g.
The
following
members
of
the
general
assembly,
6
each
for
a
term
of
two
years
as
provided
in
section
7
69.16B
:
8
(1)
Two
members
of
the
house
of
representatives,
9
one
appointed
by
the
speaker
of
the
house
of
10
representatives
and
one
appointed
by
the
minority
11
leader
of
the
house
of
representatives
from
their
12
respective
parties.
13
(2)
Two
members
of
the
senate,
one
appointed
by
the
14
president
of
the
senate
after
consultation
with
the
15
majority
leader
of
the
senate
and
one
appointed
by
the
16
minority
leader
of
the
senate.
17
3.
4.
a.
An
executive
committee
of
the
council
is
18
created
and
shall
consist
of
the
following
members
of
19
the
council:
20
(1)
As
voting
members:
21
(a)
Five
of
the
professional
or
business
entity
22
members
designated
pursuant
to
subsection
2
,
paragraph
23
“a”
,
and
selected
by
the
members
specified
under
that
24
paragraph.
25
(2)
(b)
Five
of
the
public
members
appointed
26
pursuant
to
subsection
2
,
paragraph
“b”
,
and
selected
27
by
the
members
specified
under
that
paragraph.
Of
the
28
five
public
members,
at
least
one
member
shall
be
a
29
recipient
of
medical
assistance.
30
(3)
(2)
As
nonvoting
members:
31
(a)
The
director
of
public
health,
or
the
32
director’s
designee.
33
(b)
The
director
of
the
department
on
aging,
or
the
34
director’s
designee.
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(c)
The
state
long-term
care
ombudsman,
or
the
1
ombudsman’s
designee.
2
(d)
The
ombudsman
appointed
pursuant
to
section
3
2C.3,
or
the
ombudsman’s
designee.
4
b.
The
executive
committee
shall
meet
on
a
monthly
5
basis.
The
director
of
public
health
A
public
member
6
of
the
executive
committee
selected
by
the
public
7
members
appointed
pursuant
to
subsection
2,
paragraph
8
“b”
,
and
a
professional
or
business
entity
member
of
9
the
executive
committee
selected
by
the
professional
10
or
business
entity
members
appointed
pursuant
to
11
subsection
2,
paragraph
“a”
,
shall
serve
as
chairperson
12
co-chairpersons
of
the
executive
committee.
13
c.
Based
upon
the
deliberations
of
the
council
,
14
and
the
executive
committee,
and
the
subcommittees,
15
the
executive
committee
,
the
council,
and
the
16
subcommittees,
respectively,
shall
make
recommendations
17
to
the
director
,
to
the
health
policy
oversight
18
committee
created
in
section
2.45,
to
the
general
19
assembly’s
joint
appropriations
subcommittee
on
health
20
and
human
services,
and
to
the
general
assembly’s
21
standing
committees
on
human
resources
regarding
the
22
budget,
policy,
and
administration
of
the
medical
23
assistance
program.
24
5.
a.
The
council
shall
create
the
following
25
subcommittees,
and
may
create
additional
subcommittees
26
as
necessary
to
address
Medicaid
program
policies,
27
administration,
budget,
and
other
factors
and
issues:
28
(1)
A
stakeholder
safeguards
subcommittee,
for
29
which
the
co-chairpersons
shall
be
a
public
member
30
of
the
council
appointed
pursuant
to
subsection
2,
31
paragraph
“b”
,
and
selected
by
the
public
members
of
32
the
council,
and
a
representative
of
a
professional
33
or
business
entity
appointed
pursuant
to
subsection
34
2,
paragraph
“a”
,
and
selected
by
the
professional
or
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business
entity
representatives
of
the
council.
The
1
mission
of
the
stakeholder
safeguards
subcommittee
2
is
to
provide
for
ongoing
stakeholder
engagement
and
3
feedback
on
issues
affecting
Medicaid
recipients,
4
providers,
and
other
stakeholders,
including
but
not
5
limited
to
benefits
such
as
transportation,
benefit
6
utilization
management,
the
inclusion
of
out-of-state
7
and
out-of-network
providers
and
the
use
of
single-case
8
agreements,
and
reimbursement
of
providers
and
9
services.
10
(2)
The
long-term
services
and
supports
11
subcommittee
which
shall
be
chaired
by
the
state
12
long-term
care
ombudsman,
or
the
ombudsman’s
designee.
13
The
mission
of
the
long-term
services
and
supports
14
subcommittee
is
to
be
a
resource
and
to
provide
advice
15
on
policy
development
and
program
administration
16
relating
to
Medicaid
long-term
services
and
supports
17
including
but
not
limited
to
developing
outcomes
and
18
performance
measures
for
Medicaid
managed
care
for
the
19
long-term
services
and
supports
population;
addressing
20
issues
related
to
home
and
community-based
services
21
waivers
and
waiting
lists;
and
reviewing
the
system
of
22
long-term
services
and
supports
to
ensure
provision
of
23
home
and
community-based
services
and
the
rebalancing
24
of
the
health
care
infrastructure
in
accordance
with
25
state
and
federal
law
including
but
not
limited
to
the
26
principles
established
in
Olmstead
v.
L.C.,
527
U.S.
27
581
(1999)
and
the
federal
Americans
with
Disabilities
28
Act
and
in
a
manner
that
reflects
a
sustainable,
29
person-centered
approach
to
improve
health
and
life
30
outcomes,
supports
maximum
independence,
addresses
31
medical
and
social
needs
in
a
coordinated,
integrated
32
manner,
and
provides
for
sufficient
resources
including
33
a
stable,
well-qualified
workforce.
The
subcommittee
34
shall
also
address
and
make
recommendations
regarding
35
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the
need
for
an
ombudsman
function
for
eligible
and
1
potentially
eligible
Medicaid
recipients
beyond
the
2
long-term
services
and
supports
population.
3
(3)
The
transparency,
data,
and
program
evaluation
4
subcommittee
which
shall
be
chaired
by
the
director
of
5
the
university
of
Iowa
public
policy
center,
or
the
6
director’s
designee.
The
mission
of
the
transparency,
7
data,
and
program
evaluation
subcommittee
is
to
8
ensure
Medicaid
program
transparency;
ensure
the
9
collection,
maintenance,
retention,
reporting,
and
10
analysis
of
sufficient
and
meaningful
data
to
provide
11
transparency
and
inform
policy
development
and
program
12
effectiveness;
support
development
and
administration
13
of
a
consumer-friendly
dashboard;
and
promote
the
14
ongoing
evaluation
of
Medicaid
stakeholder
satisfaction
15
with
the
Medicaid
program.
16
(4)
The
program
integrity
subcommittee
which
shall
17
be
chaired
by
the
Medicaid
director,
or
the
director’s
18
designee.
The
mission
of
the
program
integrity
19
subcommittee
is
to
ensure
that
a
comprehensive
system
20
including
specific
policies,
laws,
and
rules
and
21
adequate
resources
and
measures
are
in
place
to
22
effectively
administer
the
program
and
to
maintain
23
compliance
with
federal
and
state
program
integrity
24
requirements.
25
(5)
A
health
workforce
subcommittee,
co-chaired
26
by
the
bureau
chief
of
the
bureau
of
oral
and
health
27
delivery
systems
of
the
department
of
public
health,
28
or
the
bureau
chief’s
designee,
and
the
director
of
29
the
national
alliance
on
mental
illness
of
Iowa,
or
30
the
director’s
designee.
The
mission
of
the
health
31
workforce
subcommittee
is
to
assess
the
sufficiency
32
and
proficiency
of
the
current
and
projected
health
33
workforce;
identify
barriers
to
and
gaps
in
health
34
workforce
development
initiatives
and
health
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workforce
data
to
provide
foundational,
evidence-based
1
information
to
inform
policymaking
and
resource
2
allocation;
evaluate
the
most
efficient
application
3
and
utilization
of
roles,
functions,
responsibilities,
4
activities,
and
decision-making
capacity
of
health
5
care
professionals
and
other
allied
and
support
6
personnel;
and
make
recommendations
for
improvement
7
in,
and
alternative
modes
of,
health
care
delivery
in
8
order
to
provide
a
competent,
diverse,
and
sustainable
9
health
workforce
in
the
state.
The
subcommittee
shall
10
work
in
collaboration
with
the
office
of
statewide
11
clinical
education
programs
of
the
university
of
Iowa
12
Carver
college
of
medicine,
Des
Moines
university,
13
Iowa
workforce
development,
and
other
entities
with
14
interest
or
expertise
in
the
health
workforce
in
15
carrying
out
the
subcommittee’s
duties
and
developing
16
recommendations.
17
b.
The
co-chairpersons
of
the
council
shall
18
appoint
members
to
each
subcommittee
from
the
general
19
membership
of
the
council.
Consideration
in
appointing
20
subcommittee
members
shall
include
the
individual’s
21
knowledge
about,
and
interest
or
expertise
in,
matters
22
that
come
before
the
subcommittee.
23
c.
Subcommittees
shall
meet
at
the
call
of
the
24
co-chairpersons
or
chairperson
of
the
subcommittee,
25
or
at
the
request
of
a
majority
of
the
members
of
the
26
subcommittee.
27
4.
6.
For
each
council
meeting,
executive
28
committee
meeting,
or
subcommittee
meeting,
a
quorum
29
shall
consist
of
fifty
percent
of
the
membership
30
qualified
to
vote.
Where
a
quorum
is
present,
a
31
position
is
carried
by
a
majority
of
the
members
32
qualified
to
vote.
33
7.
For
each
council
meeting,
other
than
those
34
held
during
the
time
the
general
assembly
is
in
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48
session,
each
legislative
member
of
the
council
shall
1
be
reimbursed
for
actual
travel
and
other
necessary
2
expenses
and
shall
receive
a
per
diem
as
specified
in
3
section
7E.6
for
each
day
in
attendance,
as
shall
the
4
members
of
the
council
,
or
the
executive
committee
,
5
or
a
subcommittee,
for
each
day
in
attendance
at
a
6
council,
executive
committee,
or
subcommittee
meeting,
7
who
are
recipients
or
the
family
members
of
recipients
8
of
medical
assistance,
regardless
of
whether
the
9
general
assembly
is
in
session.
10
5.
8.
The
department
shall
provide
staff
support
11
and
independent
technical
assistance
to
the
council
,
12
and
the
executive
committee
,
and
the
subcommittees
.
13
6.
9.
The
director
shall
consider
comply
with
14
the
requirements
of
this
section
regarding
the
15
duties
of
the
council,
and
the
deliberations
and
16
recommendations
offered
by
of
the
council
,
and
the
17
executive
committee
,
and
the
subcommittees
shall
be
18
reflected
in
the
director’s
preparation
of
medical
19
assistance
budget
recommendations
to
the
council
20
on
human
services
pursuant
to
section
217.3
,
and
in
21
implementation
of
medical
assistance
program
policies
,
22
and
in
administration
of
the
Medicaid
program
.
23
10.
The
council,
executive
committee,
and
24
subcommittees
shall
jointly
submit
quarterly
reports
25
to
the
health
policy
oversight
committee
created
in
26
section
2.45
and
shall
jointly
submit
a
report
to
the
27
governor
and
the
general
assembly
initially
by
January
28
1,
2017,
and
annually,
therefore,
summarizing
the
29
outcomes
and
findings
of
their
respective
deliberations
30
and
any
recommendations
including
but
not
limited
to
31
those
for
changes
in
law
or
policy.
32
11.
The
council,
executive
committee,
and
33
subcommittees
may
enlist
the
services
of
persons
who
34
are
qualified
by
education,
expertise,
or
experience
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to
advise,
consult
with,
or
otherwise
assist
the
1
council,
executive
committee,
or
subcommittees
in
the
2
performance
of
their
duties.
The
council,
executive
3
committee,
or
subcommittees
may
specifically
enlist
4
the
assistance
of
entities
such
as
the
university
of
5
Iowa
public
policy
center
to
provide
ongoing
evaluation
6
of
the
Medicaid
program
and
to
make
evidence-based
7
recommendations
to
improve
the
program.
The
council,
8
executive
committee,
and
subcommittees
shall
enlist
9
input
from
the
patient-centered
health
advisory
council
10
created
in
section
135.159,
the
mental
health
and
11
disabilities
services
commission
created
in
section
12
225C.5,
the
commission
on
aging
created
in
section
13
231.11,
the
bureau
of
substance
abuse
of
the
department
14
of
public
health,
the
Iowa
developmental
disabilities
15
council,
and
other
appropriate
state
and
local
entities
16
to
provide
advice
to
the
council,
executive
committee,
17
and
subcommittees.
18
12.
The
department,
in
accordance
with
42
C.F.R.
19
§431.12,
shall
seek
federal
financial
participation
for
20
the
activities
of
the
council,
the
executive
committee,
21
and
the
subcommittees.
22
PATIENT-CENTERED
HEALTH
RESOURCES
AND
INFRASTRUCTURE
23
Sec.
___.
Section
135.159,
subsection
2,
Code
2016,
24
is
amended
to
read
as
follows:
25
2.
a.
The
department
shall
establish
a
26
patient-centered
health
advisory
council
which
shall
27
include
but
is
not
limited
to
all
of
the
following
28
members,
selected
by
their
respective
organizations,
29
and
any
other
members
the
department
determines
30
necessary
to
assist
in
the
department’s
duties
at
31
various
stages
of
development
of
the
medical
home
32
system
and
in
the
transformation
to
a
patient-centered
33
infrastructure
that
integrates
and
coordinates
services
34
and
supports
to
address
social
determinants
of
health
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and
meet
population
health
goals
:
1
(1)
The
director
of
human
services,
or
the
2
director’s
designee.
3
(2)
The
commissioner
of
insurance,
or
the
4
commissioner’s
designee.
5
(3)
A
representative
of
the
federation
of
Iowa
6
insurers.
7
(4)
A
representative
of
the
Iowa
dental
8
association.
9
(5)
A
representative
of
the
Iowa
nurses
10
association.
11
(6)
A
physician
and
an
osteopathic
physician
12
licensed
pursuant
to
chapter
148
who
are
family
13
physicians
and
members
of
the
Iowa
academy
of
family
14
physicians.
15
(7)
A
health
care
consumer.
16
(8)
A
representative
of
the
Iowa
collaborative
17
safety
net
provider
network
established
pursuant
to
18
section
135.153
.
19
(9)
A
representative
of
the
Iowa
developmental
20
disabilities
council.
21
(10)
A
representative
of
the
Iowa
chapter
of
the
22
American
academy
of
pediatrics.
23
(11)
A
representative
of
the
child
and
family
24
policy
center.
25
(12)
A
representative
of
the
Iowa
pharmacy
26
association.
27
(13)
A
representative
of
the
Iowa
chiropractic
28
society.
29
(14)
A
representative
of
the
university
of
Iowa
30
college
of
public
health.
31
(15)
A
representative
of
the
Iowa
public
health
32
association.
33
(16)
A
representative
of
the
area
agencies
on
34
aging.
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(17)
A
representative
of
the
mental
health
and
1
disability
services
regions.
2
(18)
A
representative
of
early
childhood
Iowa.
3
b.
Public
members
of
the
patient-centered
health
4
advisory
council
shall
receive
reimbursement
for
5
actual
expenses
incurred
while
serving
in
their
6
official
capacity
only
if
they
are
not
eligible
for
7
reimbursement
by
the
organization
that
they
represent.
8
c.
(1)
Beginning
July
1,
2016,
the
9
patient-centered
health
advisory
council
shall
10
do
all
of
the
following:
11
(a)
Review
and
make
recommendations
to
the
12
department
and
to
the
general
assembly
regarding
13
the
building
of
effective
working
relationships
and
14
strategies
to
support
state-level
and
community-level
15
integration,
to
provide
cross-system
coordination
16
and
synchronization,
and
to
more
appropriately
align
17
health
delivery
models
and
service
sectors,
including
18
but
not
limited
to
public
health,
aging
and
disability
19
services
agencies,
mental
health
and
disability
20
services
regions,
social
services,
child
welfare,
and
21
other
providers,
agencies,
organizations,
and
sectors
22
to
address
social
determinants
of
health,
holistic
23
well-being,
and
population
health
goals.
Such
review
24
and
recommendations
shall
include
a
review
of
funding
25
streams
and
recommendations
for
blending
and
braiding
26
funding
to
support
these
efforts.
27
(b)
Assist
in
efforts
to
evaluate
the
health
28
workforce
to
inform
policymaking
and
resource
29
allocation.
30
(2)
The
patient-centered
health
advisory
council
31
shall
submit
a
report
to
the
department,
the
health
32
policy
oversight
committee
created
in
section
2.45,
and
33
the
general
assembly,
initially,
on
or
before
December
34
15,
2016,
and
on
or
before
December
15,
annually,
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thereafter,
including
any
findings
or
recommendations
1
resulting
from
the
council’s
deliberations.
2
HAWK-I
PROGRAM
3
Sec.
___.
Section
514I.5,
subsection
8,
paragraph
4
d,
Code
2016,
is
amended
by
adding
the
following
new
5
subparagraph:
6
NEW
SUBPARAGRAPH
.
(17)
Occupational
therapy.
7
Sec.
___.
Section
514I.5,
subsection
8,
Code
2016,
8
is
amended
by
adding
the
following
new
paragraph:
9
NEW
PARAGRAPH
.
m.
The
definition
of
medically
10
necessary
and
the
utilization
management
criteria
under
11
the
hawk-i
program
in
order
to
ensure
that
benefits
12
are
uniformly
and
consistently
provided
across
all
13
participating
insurers
in
the
type
and
manner
that
14
reflects
and
appropriately
meets
the
needs,
including
15
but
not
limited
to
the
habilitative
and
rehabilitative
16
needs,
of
the
child
population
including
those
children
17
with
special
health
care
needs.
18
MEDICAID
PROGRAM
POLICY
IMPROVEMENT
19
Sec.
___.
DIRECTIVES
FOR
MEDICAID
PROGRAM
POLICY
20
IMPROVEMENTS.
In
order
to
safeguard
the
interests
21
of
Medicaid
recipients,
encourage
the
participation
22
of
Medicaid
providers,
and
protect
the
interests
23
of
all
taxpayers,
the
department
of
human
services
24
shall
comply
with
or
ensure
that
the
specified
entity
25
complies
with
all
of
the
following
and
shall
amend
26
Medicaid
managed
care
contract
provisions
as
necessary
27
to
reflect
all
of
the
following:
28
1.
CONSUMER
PROTECTIONS.
29
a.
In
accordance
with
42
C.F.R.
§438.420,
a
30
Medicaid
managed
care
organization
shall
continue
a
31
recipient’s
benefits
during
an
appeal
process.
If,
as
32
allowed
when
final
resolution
of
an
appeal
is
adverse
33
to
the
Medicaid
recipient,
the
Medicaid
managed
care
34
organization
chooses
to
recover
the
costs
of
the
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services
furnished
to
the
recipient
while
an
appeal
is
1
pending,
the
Medicaid
managed
care
organization
shall
2
provide
adequate
prior
notice
of
potential
recovery
3
of
costs
to
the
recipient
at
the
time
the
appeal
is
4
filed,
and
any
costs
recovered
shall
be
remitted
to
5
the
department
of
human
services
and
deposited
in
the
6
Medicaid
reinvestment
fund
created
in
section
249A.4C.
7
b.
Ensure
that
each
Medicaid
managed
care
8
organization
provides,
at
a
minimum,
all
the
benefits
9
and
services
deemed
medically
necessary
that
were
10
covered,
including
to
the
extent
and
in
the
same
manner
11
and
subject
to
the
same
prior
authorization
criteria,
12
by
the
state
program
directly
under
fee
for
service
13
prior
to
January
1,
2016.
Benefits
covered
through
14
Medicaid
managed
care
shall
comply
with
the
specific
15
requirements
in
state
law
applicable
to
the
respective
16
Medicaid
recipient
population
under
fee
for
service.
17
c.
Enhance
monitoring
of
the
reduction
in
or
18
suspension
or
termination
of
services
provided
to
19
Medicaid
recipients,
including
reductions
in
the
20
provision
of
home
and
community-based
services
waiver
21
services
or
increases
in
home
and
community-based
22
services
waiver
waiting
lists.
Medicaid
managed
care
23
organizations
shall
provide
data
to
the
department
24
as
necessary
for
the
department
to
compile
periodic
25
reports
on
the
numbers
of
individuals
transferred
from
26
state
institutions
and
long-term
care
facilities
to
27
home
and
community-based
services,
and
the
associated
28
savings.
Any
savings
resulting
from
the
transfers
as
29
certified
by
the
department
shall
be
deposited
in
the
30
Medicaid
reinvestment
fund
created
in
section
249A.4C.
31
d.
(1)
Require
each
Medicaid
managed
care
32
organization
to
adhere
to
reasonableness
and
service
33
authorization
standards
that
are
appropriate
for
and
34
do
not
disadvantage
those
individuals
who
have
ongoing
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chronic
conditions
or
who
require
long-term
services
1
and
supports.
Services
and
supports
for
individuals
2
with
ongoing
chronic
conditions
or
who
require
3
long-term
services
and
supports
shall
be
authorized
in
4
a
manner
that
reflects
the
recipient’s
continuing
need
5
for
such
services
and
supports,
and
limits
shall
be
6
consistent
with
a
recipient’s
current
needs
assessment
7
and
person-centered
service
plan.
8
(2)
In
addition
to
other
provisions
relating
to
9
community-based
case
management
continuity
of
care
10
requirements,
Medicaid
managed
care
contractors
shall
11
provide
the
option
to
the
case
manager
of
a
Medicaid
12
recipient
who
retained
the
case
manager
during
the
13
six
months
of
transition
to
Medicaid
managed
care,
if
14
the
recipient
chooses
to
continue
to
retain
that
case
15
manager
beyond
the
six-month
transition
period
and
16
if
the
case
manager
is
not
otherwise
a
participating
17
provider
of
the
recipient’s
managed
care
organization
18
provider
network,
to
enter
into
a
single
case
agreement
19
to
continue
to
provide
case
management
services
to
the
20
Medicaid
recipient.
21
e.
Ensure
that
Medicaid
recipients
are
provided
22
care
coordination
and
case
management
by
appropriately
23
trained
professionals
in
a
conflict-free
manner.
Care
24
coordination
and
case
management
shall
be
provided
25
in
a
patient-centered
and
family-centered
manner
26
that
requires
a
knowledge
of
community
supports,
a
27
reasonable
ratio
of
care
coordinators
and
case
managers
28
to
Medicaid
recipients,
standards
for
frequency
of
29
contact
with
the
Medicaid
recipient,
and
specific
and
30
adequate
reimbursement.
31
f.
A
Medicaid
managed
care
contract
shall
include
32
a
provision
for
continuity
and
coordination
of
care
33
for
a
consumer
transitioning
to
Medicaid
managed
care,
34
including
maintaining
existing
provider-recipient
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relationships
and
honoring
the
amount,
duration,
and
1
scope
of
a
recipient’s
authorized
services
based
on
2
the
recipient’s
medical
history
and
needs.
In
the
3
initial
transition
to
Medicaid
managed
care,
to
ensure
4
the
least
amount
of
disruption,
Medicaid
managed
5
care
organizations
shall
provide,
at
a
minimum,
a
6
one-year
transition
of
care
period
for
all
provider
7
types,
regardless
of
network
status
with
an
individual
8
Medicaid
managed
care
organization.
9
g.
Ensure
that
a
Medicaid
managed
care
organization
10
does
not
arbitrarily
deny
coverage
for
medically
11
necessary
services
based
solely
on
financial
reasons
12
and
does
not
shift
the
responsibility
for
provision
of
13
services
or
payment
of
costs
of
services
to
another
14
entity
to
avoid
costs
or
attain
savings.
15
h.
Ensure
that
dental
coverage,
if
not
integrated
16
into
an
overall
Medicaid
managed
care
contract,
is
17
part
of
the
overall
holistic,
integrated
coverage
18
for
physical,
behavioral,
and
long-term
services
and
19
supports
provided
to
a
Medicaid
recipient.
20
i.
Require
each
Medicaid
managed
care
organization
21
to
verify
the
offering
and
actual
utilization
of
22
services
and
supports
and
value-added
services,
23
an
individual
recipient’s
encounters
and
the
costs
24
associated
with
each
encounter,
and
requests
and
25
associated
approvals
or
denials
of
services.
26
Verification
of
actual
receipt
of
services
and
supports
27
and
value-added
services
shall,
at
a
minimum,
consist
28
of
comparing
receipt
of
service
against
both
what
29
was
authorized
in
the
recipient’s
benefit
or
service
30
plan
and
what
was
actually
reimbursed.
Value-added
31
services
shall
not
be
reportable
as
allowable
medical
32
or
administrative
costs
or
factored
into
rate
setting,
33
and
the
costs
of
value-added
services
shall
not
be
34
passed
on
to
recipients
or
providers.
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j.
Provide
periodic
reports
to
the
governor
and
1
the
general
assembly
regarding
changes
in
quality
of
2
care
and
health
outcomes
for
Medicaid
recipients
under
3
managed
care
compared
to
quality
of
care
and
health
4
outcomes
of
the
same
populations
of
Medicaid
recipients
5
prior
to
January
1,
2016.
6
k.
Require
each
Medicaid
managed
care
organization
7
to
maintain
records
of
complaints,
grievances,
and
8
appeals,
and
report
the
number
and
types
of
complaints,
9
grievances,
and
appeals
filed,
the
resolution
of
each,
10
and
a
description
of
any
patterns
or
trends
identified
11
to
the
department
of
human
services
and
the
health
12
policy
oversight
committee
created
in
section
2.45,
13
on
a
monthly
basis.
The
department
shall
review
and
14
compile
the
data
on
a
quarterly
basis
and
make
the
15
compilations
available
to
the
public.
Following
review
16
of
reports
submitted
by
the
department,
a
Medicaid
17
managed
care
organization
shall
take
any
corrective
18
action
required
by
the
department
and
shall
be
subject
19
to
any
applicable
penalties.
20
l.
Require
Medicaid
managed
care
organizations
to
21
survey
Medicaid
recipients,
to
collect
satisfaction
22
data
using
a
uniform
instrument,
and
to
provide
a
23
detailed
analysis
of
recipient
satisfaction
as
well
as
24
various
metrics
regarding
the
volume
of
and
timelines
25
in
responding
to
recipient
complaints
and
grievances
as
26
directed
by
the
department
of
human
services.
27
m.
Require
managed
care
organizations
to
allow
a
28
recipient
to
request
that
the
managed
care
organization
29
enter
into
a
single
case
agreement
with
a
recipient’s
30
out-of-network
provider,
including
a
provider
outside
31
of
the
state,
to
provide
for
continuity
of
care
when
32
the
recipient
has
an
existing
relationship
with
the
33
provider
to
provide
a
covered
benefit,
or
to
ensure
34
adequate
or
timely
access
to
a
provider
of
a
covered
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benefit
when
the
managed
care
organization
provider
1
network
cannot
ensure
such
adequate
or
timely
access.
2
2.
CHILDREN.
3
a.
(1)
The
hawk-i
board
shall
retain
all
authority
4
specified
under
chapter
514I
relative
to
the
children
5
eligible
under
section
514I.8
to
participate
in
the
6
hawk-i
program,
including
but
not
limited
to
approving
7
any
contract
entered
into
pursuant
to
chapter
514I;
8
approving
the
benefit
package
design,
reviewing
the
9
benefit
package
design,
and
making
necessary
changes
10
to
reflect
the
results
of
the
reviews;
and
adopting
11
rules
for
the
hawk-i
program
including
those
related
12
to
qualifying
standards
for
selecting
participating
13
insurers
for
the
program
and
the
benefits
to
be
14
included
in
a
health
plan.
15
(2)
The
hawk-i
board
shall
review
benefit
plans
16
and
utilization
review
provisions
and
ensure
that
17
benefits
provided
to
children
under
the
hawk-i
program,
18
at
a
minimum,
reflect
those
required
by
state
law
as
19
specified
in
section
514I.5,
include
both
habilitative
20
and
rehabilitative
services,
and
are
provided
as
21
medically
necessary
relative
to
the
child
population
22
served
and
based
on
the
needs
of
the
program
recipient
23
and
the
program
recipient’s
medical
history.
24
(3)
The
hawk-i
board
shall
work
with
the
department
25
of
human
services
to
coordinate
coverage
and
care
for
26
the
population
of
children
in
the
state
eligible
for
27
either
Medicaid
or
hawk-i
coverage
so
that,
to
the
28
greatest
extent
possible,
the
two
programs
provide
for
29
continuity
of
care
as
children
transition
between
the
30
two
programs
or
to
private
health
care
coverage.
To
31
this
end,
all
contracts
with
participating
insurers
32
providing
coverage
under
the
hawk-i
program
and
with
33
all
managed
care
organizations
providing
coverage
for
34
children
eligible
for
Medicaid
shall
do
all
of
the
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following:
1
(a)
Specifically
and
appropriately
address
2
the
unique
needs
of
children
and
children’s
health
3
delivery.
4
(b)
Provide
for
the
maintaining
of
child
health
5
panels
that
include
representatives
of
child
health,
6
welfare,
policy,
and
advocacy
organizations
in
the
7
state
that
address
child
health
and
child
well-being.
8
(c)
Address
early
intervention
and
prevention
9
strategies,
the
provision
of
a
child
health
care
10
delivery
infrastructure
for
children
with
special
11
health
care
needs,
utilization
of
current
standards
12
and
guidelines
for
children’s
health
care
and
13
pediatric-specific
screening
and
assessment
tools,
14
the
inclusion
of
pediatric
specialty
providers
in
15
the
provider
network,
and
the
utilization
of
health
16
homes
for
children
and
youth
with
special
health
17
care
needs
including
intensive
care
coordination
18
and
family
support
and
access
to
a
professional
19
family-to-family
support
system.
Such
contracts
20
shall
utilize
pediatric-specific
quality
measures
21
and
assessment
tools
which
shall
align
with
existing
22
pediatric-specific
measures
as
determined
in
23
consultation
with
the
child
health
panel
and
approved
24
by
the
hawk-i
board.
25
(d)
Provide
special
incentives
for
innovative
26
and
evidence-based
preventive,
behavioral,
and
27
developmental
health
care
and
mental
health
care
28
for
children’s
programs
that
improve
the
life
course
29
trajectory
of
these
children.
30
(e)
Provide
that
information
collected
from
the
31
pediatric-specific
assessments
be
used
to
identify
32
health
risks
and
social
determinants
of
health
that
33
impact
health
outcomes.
Such
data
shall
be
used
in
34
care
coordination
and
interventions
to
improve
patient
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outcomes
and
to
drive
program
designs
that
improve
the
1
health
of
the
population.
Aggregate
assessment
data
2
shall
be
shared
with
affected
providers
on
a
routine
3
basis.
4
b.
In
order
to
monitor
the
quality
of
and
access
5
to
health
care
for
children
receiving
coverage
under
6
the
Medicaid
program,
each
Medicaid
managed
care
7
organization
shall
uniformly
report,
in
a
template
8
format
designated
by
the
department
of
human
services,
9
the
number
of
claims
submitted
by
providers
and
the
10
percentage
of
claims
approved
by
the
Medicaid
managed
11
care
organization
for
the
early
and
periodic
screening,
12
diagnostic,
and
treatment
(EPSDT)
benefit
based
13
on
the
Iowa
EPSDT
care
for
kids
health
maintenance
14
recommendations,
including
but
not
limited
to
15
physical
exams,
immunizations,
the
seven
categories
of
16
developmental
and
behavioral
screenings,
vision
and
17
hearing
screenings,
and
lead
testing.
18
3.
PROVIDER
PARTICIPATION
ENHANCEMENT.
19
a.
Ensure
that
savings
achieved
through
Medicaid
20
managed
care
does
not
come
at
the
expense
of
further
21
reductions
in
provider
rates.
The
department
shall
22
ensure
that
Medicaid
managed
care
organizations
use
23
reasonable
reimbursement
standards
for
all
provider
24
types
and
compensate
providers
for
covered
services
at
25
not
less
than
the
minimum
reimbursement
established
26
by
state
law
applicable
to
fee
for
service
for
a
27
respective
provider,
service,
or
product
for
a
fiscal
28
year
and
as
determined
in
conjunction
with
actuarially
29
sound
rate
setting
procedures.
Such
reimbursement
30
shall
extend
for
the
entire
duration
of
a
managed
care
31
contract.
32
b.
To
enhance
continuity
of
care
in
the
provision
33
of
pharmacy
services,
Medicaid
managed
care
34
organizations
shall
utilize
the
same
preferred
drug
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list,
recommended
drug
list,
prior
authorization
1
criteria,
and
other
utilization
management
strategies
2
that
apply
to
the
state
program
directly
under
fee
for
3
service
and
shall
apply
other
provisions
of
applicable
4
state
law
including
those
relating
to
chemically
unique
5
mental
health
prescription
drugs.
Reimbursement
rates
6
established
under
Medicaid
managed
care
contracts
for
7
ingredient
cost
reimbursement
and
dispensing
fees
shall
8
be
subject
to
and
shall
reflect
provisions
of
state
9
and
federal
law,
including
the
minimum
reimbursements
10
established
in
state
law
for
fee
for
service
for
a
11
fiscal
year.
12
c.
Address
rate
setting
and
reimbursement
of
the
13
entire
scope
of
services
provided
under
the
Medicaid
14
program
to
ensure
the
adequacy
of
the
provider
network
15
and
to
ensure
that
providers
that
contribute
to
the
16
holistic
health
of
the
Medicaid
recipient,
whether
17
inside
or
outside
of
the
provider
network,
are
18
compensated
for
their
services.
19
d.
Managed
care
contractors
shall
submit
financial
20
documentation
to
the
department
of
human
services
21
demonstrating
payment
of
claims
and
expenses
by
22
provider
type.
23
e.
Participating
Medicaid
providers
under
a
managed
24
care
contract
shall
be
allowed
to
submit
claims
for
up
25
to
365
days
following
discharge
of
a
Medicaid
recipient
26
from
a
hospital
or
following
the
date
of
service.
27
f.
(1)
A
managed
care
contract
entered
into
on
28
or
after
July
1,
2015,
shall,
at
a
minimum,
reflect
29
all
of
the
following
provisions
and
requirements,
and
30
shall
extend
the
following
payment
rates
based
on
the
31
specified
payment
floor,
as
applicable
to
the
provider
32
type:
33
(a)
In
calculating
the
rates
for
prospective
34
payment
system
hospitals,
the
following
base
rates
35
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48
shall
be
used:
1
(i)
The
inpatient
diagnostic
related
group
base
2
rates
and
certified
unit
per
diem
in
effect
on
October
3
1,
2015.
4
(ii)
The
outpatient
ambulatory
payment
5
classification
base
rates
in
effect
on
July
1,
2015.
6
(iii)
The
inpatient
psychiatric
certified
unit
per
7
diem
in
effect
on
October
1,
2015.
8
(iv)
The
inpatient
physical
rehabilitation
9
certified
unit
per
diem
in
effect
on
October
1,
2015.
10
(b)
In
calculating
the
critical
access
hospital
11
payment
rates,
the
following
base
rates
shall
be
used:
12
(i)
The
inpatient
diagnostic
related
group
base
13
rates
in
effect
on
July
1,
2015.
14
(ii)
The
outpatient
cost-to-charge
ratio
in
effect
15
on
July
1,
2015.
16
(iii)
The
swing
bed
per
diem
in
effect
on
July
1,
17
2015.
18
(c)
Critical
access
hospitals
shall
receive
19
cost-based
reimbursement
for
one
hundred
percent
of
20
the
reasonable
costs
for
the
provision
of
services
to
21
Medicaid
recipients.
22
(d)
Critical
access
hospitals
shall
submit
annual
23
cost
reports
and
managed
care
contractors
shall
submit
24
annual
payment
reports
to
the
department
of
human
25
services.
The
department
shall
reconcile
the
critical
26
access
hospital’s
reported
costs
with
the
managed
care
27
contractor’s
reported
payments.
The
department
shall
28
require
the
managed
care
contractor
to
retroactively
29
reimburse
a
critical
access
hospital
for
underpayments.
30
(e)
Community
mental
health
centers
shall
receive
31
one
hundred
percent
of
the
reasonable
costs
for
the
32
provision
of
services
to
Medicaid
recipients.
33
(f)
Federally
qualified
health
centers
shall
34
receive
cost-based
reimbursement
for
one
hundred
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48
percent
of
the
reasonable
costs
for
the
provision
of
1
services
to
Medicaid
recipients.
2
(g)
The
reimbursement
rates
for
substance-related
3
disorder
treatment
programs
licensed
under
section
4
125.13,
shall
be
no
lower
than
the
rates
in
effect
for
5
the
fiscal
year
beginning
July
1,
2015.
6
(2)
For
managed
care
contract
periods
subsequent
to
7
the
initial
contract
period,
base
rates
for
prospective
8
payment
system
hospitals
and
critical
access
hospitals
9
shall
be
calculated
using
the
base
rate
for
the
prior
10
contract
period
plus
3
percent.
Prospective
payment
11
system
hospital
and
critical
access
hospital
base
rates
12
shall
at
no
time
be
less
than
the
previous
contract
13
period’s
base
rates.
14
(3)
A
managed
care
contract
shall
require
15
out-of-network
prospective
payment
system
hospital
16
and
critical
access
hospital
payment
rates
to
meet
or
17
exceed
ninety-nine
percent
of
the
rates
specified
for
18
the
respective
in-network
hospitals
in
accordance
with
19
this
paragraph
“f”.
20
g.
If
the
department
of
human
services
collects
21
ownership
and
control
information
from
Medicaid
22
providers
pursuant
to
42
C.F.R.
§455.104,
a
managed
23
care
organization
under
contract
with
the
state
shall
24
not
also
require
submission
of
this
information
from
25
approved
enrolled
Medicaid
providers.
26
h.
(1)
Ensure
that
a
Medicaid
managed
care
27
organization
develops
and
maintains
a
provider
network
28
of
qualified
providers
who
meet
state
licensing,
29
credentialing,
and
certification
requirements,
as
30
applicable,
which
network
shall
be
sufficient
to
31
provide
adequate
access
to
all
services
covered
and
for
32
all
populations
served
under
the
managed
care
contract.
33
Medicaid
managed
care
organizations
shall
incorporate
34
existing
and
traditional
providers,
including
but
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not
limited
to
those
providers
that
comprise
the
Iowa
1
collaborative
safety
net
provider
network
created
in
2
section
135.153,
into
their
provider
networks.
3
(2)
Ensure
that
respective
Medicaid
populations
4
are
managed
at
all
times
within
funding
limitations
5
and
contract
terms.
The
department
shall
also
6
monitor
service
delivery
and
utilization
to
ensure
7
the
responsibility
for
provision
of
services
to
8
Medicaid
recipients
is
not
shifted
to
non-Medicaid
9
covered
services
to
attain
savings,
and
that
such
10
responsibility
is
not
shifted
to
mental
health
and
11
disability
services
regions,
local
public
health
12
agencies,
aging
and
disability
resource
centers,
13
or
other
entities
unless
agreement
to
provide,
and
14
provision
for
adequate
compensation
for,
such
services
15
is
agreed
to
between
the
affected
entities
in
advance.
16
i.
Medicaid
managed
care
organizations
shall
17
provide
an
enrolled
Medicaid
provider
approved
by
the
18
department
of
human
services
the
opportunity
to
be
a
19
participating
network
provider.
20
j.
Medicaid
managed
care
organizations
shall
21
include
provider
appeals
and
grievance
procedures
22
that
in
part
allow
a
provider
to
file
a
grievance
23
independently
but
on
behalf
of
a
Medicaid
recipient
24
and
to
appeal
claims
denials
which,
if
determined
to
25
be
based
on
claims
for
medically
necessary
services
26
whether
or
not
denied
on
an
administrative
basis,
shall
27
receive
appropriate
payment.
28
k.
(1)
Medicaid
managed
care
organizations
29
shall
include
as
primary
care
providers
any
provider
30
designated
by
the
state
as
a
primary
care
provider,
31
subject
to
a
provider’s
respective
state
certification
32
standards,
including
but
not
limited
to
all
of
the
33
following:
34
(a)
A
physician
who
is
a
family
or
general
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practitioner,
a
pediatrician,
an
internist,
an
1
obstetrician,
or
a
gynecologist.
2
(b)
An
advanced
registered
nurse
practitioner.
3
(c)
A
physician
assistant.
4
(d)
A
chiropractor
licensed
pursuant
to
chapter
5
151.
6
(2)
A
Medicaid
managed
care
organization
shall
not
7
impose
more
restrictive,
additional,
or
different
scope
8
of
practice
requirements
or
standards
of
practice
on
a
9
primary
care
provider
than
those
prescribed
by
state
10
law
as
a
prerequisite
for
participation
in
the
managed
11
care
organization’s
provider
network.
12
4.
CAPITATION
RATES
AND
MEDICAL
LOSS
RATIO.
13
a.
Capitation
rates
shall
be
developed
based
on
all
14
reasonable,
appropriate,
and
attainable
costs.
Costs
15
that
are
not
reasonable,
appropriate,
or
attainable,
16
including
but
not
limited
to
improper
payment
17
recoveries,
shall
not
be
included
in
the
development
18
of
capitated
rates.
19
b.
Capitation
rates
for
Medicaid
recipients
falling
20
within
different
rate
cells
shall
not
be
expected
to
21
cross-subsidize
one
another
and
the
data
used
to
set
22
capitation
rates
shall
be
relevant
and
timely
and
tied
23
to
the
appropriate
Medicaid
population.
24
c.
Any
increase
in
capitation
rates
for
managed
25
care
contractors
is
subject
to
prior
statutory
approval
26
and
shall
not
exceed
three
percent
over
the
existing
27
capitation
rate
in
any
one-year
period
or
five
percent
28
over
the
existing
capitation
rate
in
any
two-year
29
period.
30
d.
In
addition
to
withholding
two
percent
of
a
31
managed
care
organization’s
annual
capitation
payment
32
as
a
pay-for-performance
enforcement
mechanism,
the
33
department
of
human
services
shall
also
withhold
an
34
additional
two
percent
of
a
managed
care
organization’s
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48
annual
capitation
payment
until
the
department
is
able
1
to
ensure
that
the
respective
managed
care
organization
2
has
complied
with
all
requirements
relating
to
data,
3
information,
transparency,
evaluation,
and
oversight
4
specified
by
law,
rule,
contract,
or
other
basis.
5
e.
The
department
of
human
services
shall
collect
6
an
initial
contribution
of
five
million
dollars
from
7
each
of
the
managed
care
organizations
contracting
8
with
the
state
during
the
fiscal
year
beginning
July
9
1,
2015,
for
an
aggregate
amount
of
fifteen
million
10
dollars,
and
shall
deposit
such
amount
in
the
Medicaid
11
reinvestment
fund,
as
provided
in
section
249A.4C,
as
12
enacted
in
this
Act,
to
be
used
for
Medicaid
ombudsman
13
activities
through
the
office
of
long-term
care
14
ombudsman.
15
f.
A
managed
care
contract
shall
impose
a
minimum
16
Medicaid
loss
ratio
of
at
least
eighty-eight
percent.
17
In
calculating
the
medical
loss
ratio,
medical
costs
18
or
benefit
expenses
shall
include
only
those
costs
19
directly
related
to
patient
medical
care
and
not
20
ancillary
expenses,
including
but
not
limited
to
any
21
of
the
following:
22
(1)
Program
integrity
activities.
23
(2)
Utilization
review
activities.
24
(3)
Fraud
prevention
activities
beyond
the
scope
of
25
those
activities
necessary
to
recover
incurred
claims.
26
(4)
Provider
network
development,
education,
or
27
management
activities.
28
(5)
Provider
credentialing
activities.
29
(6)
Marketing
expenses.
30
(7)
Administrative
costs
associated
with
recipient
31
incentives.
32
(8)
Clinical
data
collection
activities.
33
(9)
Claims
adjudication
expenses.
34
(10)
Customer
service
or
health
care
professional
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hotline
services
addressing
nonclinical
recipient
1
questions.
2
(11)
Value-added
or
cost-containment
services,
3
wellness
programs,
disease
management,
and
case
4
management
or
care
coordination
programs.
5
(12)
Health
quality
improvement
activities
unless
6
specifically
approved
as
a
medical
cost
by
state
law.
7
Costs
of
health
quality
improvement
activities
included
8
in
determining
the
medical
loss
ratio
shall
be
only
9
those
activities
that
are
independent
improvements
10
measurable
in
individual
patients.
11
(13)
Insurer
claims
review
activities.
12
(14)
Information
technology
costs
unless
they
13
directly
and
credibly
improve
the
quality
of
health
14
care
and
do
not
duplicate,
conflict
with,
or
fail
to
be
15
compatible
with
similar
health
information
technology
16
efforts
of
providers.
17
(15)
Legal
department
costs
including
information
18
technology
costs,
expenses
incurred
for
review
and
19
denial
of
claims,
legal
costs
related
to
defending
20
claims,
settlements
for
wrongly
denied
claims,
and
21
costs
related
to
administrative
claims
handling
22
including
salaries
of
administrative
personnel
and
23
legal
costs.
24
(16)
Taxes
unrelated
to
premiums
or
the
provision
25
of
medical
care.
Only
state
and
federal
taxes
and
26
licensing
or
regulatory
fees
relevant
to
actual
27
premiums
collected,
not
including
such
taxes
and
fees
28
as
property
taxes,
taxes
on
investment
income,
taxes
on
29
investment
property,
and
capital
gains
taxes,
may
be
30
included
in
determining
the
medical
loss
ratio.
31
g.
(1)
Provide
enhanced
guidance
and
criteria
for
32
defining
medical
and
administrative
costs,
recoveries,
33
and
rebates
including
pharmacy
rebates,
and
the
34
recording,
reporting,
and
recoupment
of
such
costs,
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recoveries,
and
rebates
realized.
1
(2)
Medicaid
managed
care
organizations
shall
2
offset
recoveries,
rebates,
and
refunds
against
3
medical
costs,
include
only
allowable
administrative
4
expenses
in
the
determination
of
administrative
costs,
5
report
costs
related
to
subcontractors
properly,
and
6
have
complete
systems
checks
and
review
processes
to
7
identify
overpayment
possibilities.
8
(3)
Medicaid
managed
care
contractors
shall
submit
9
publicly
available,
comprehensive
financial
statements
10
to
the
department
of
human
services
to
verify
that
the
11
minimum
medical
loss
ratio
is
being
met
and
shall
be
12
subject
to
periodic
audits.
13
5.
DATA
AND
INFORMATION,
EVALUATION,
AND
OVERSIGHT.
14
a.
Develop
and
administer
a
clear,
detailed
policy
15
regarding
the
collection,
storage,
integration,
16
analysis,
maintenance,
retention,
reporting,
sharing,
17
and
submission
of
data
and
information
from
the
18
Medicaid
managed
care
organizations
and
shall
require
19
each
Medicaid
managed
care
organization
to
have
in
20
place
a
data
and
information
system
to
ensure
that
21
accurate
and
meaningful
data
is
available.
At
a
22
minimum,
the
data
shall
allow
the
department
to
23
effectively
measure
and
monitor
Medicaid
managed
care
24
organization
performance,
quality,
outcomes
including
25
recipient
health
outcomes,
service
utilization,
26
finances,
program
integrity,
the
appropriateness
27
of
payments,
and
overall
compliance
with
contract
28
requirements;
perform
risk
adjustments
and
determine
29
actuarially
sound
capitation
rates
and
appropriate
30
provider
reimbursements;
verify
that
the
minimum
31
medical
loss
ratio
is
being
met;
ensure
recipient
32
access
to
and
use
of
services;
create
quality
measures;
33
and
provide
for
program
transparency.
34
b.
Medicaid
managed
care
organizations
shall
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directly
capture
and
retain
and
shall
report
actual
and
1
detailed
medical
claims
costs
and
administrative
cost
2
data
to
the
department
as
specified
by
the
department.
3
Medicaid
managed
care
organizations
shall
allow
the
4
department
to
thoroughly
and
accurately
monitor
the
5
medical
claims
costs
and
administrative
costs
data
6
Medicaid
managed
care
organizations
report
to
the
7
department.
8
c.
Any
audit
of
Medicaid
managed
care
contracts
9
shall
ensure
compliance
including
with
respect
to
10
appropriate
medical
costs,
allowable
administrative
11
costs,
the
medical
loss
ratio,
cost
recoveries,
12
rebates,
overpayments,
and
with
specific
contract
13
performance
requirements.
14
d.
The
external
quality
review
organization
15
contracting
with
the
department
shall
review
the
16
Medicaid
managed
care
program
to
determine
if
the
17
state
has
sufficient
infrastructure
and
controls
in
18
place
to
effectively
oversee
the
Medicaid
managed
care
19
organizations
and
the
Medicaid
program
in
order
to
20
ensure,
at
a
minimum,
compliance
with
Medicaid
managed
21
care
organization
contracts
and
to
prevent
fraud,
22
abuse,
and
overpayments.
The
results
of
any
external
23
quality
review
organization
review
shall
be
submitted
24
to
the
governor,
the
general
assembly,
and
the
health
25
policy
oversight
committee
created
in
section
2.45.
26
e.
Publish
benchmark
indicators
based
on
Medicaid
27
program
outcomes
from
the
fiscal
year
beginning
July
1,
28
2015,
to
be
used
to
compare
outcomes
of
the
Medicaid
29
program
as
administered
by
the
state
program
prior
30
to
July
1,
2015,
to
those
outcomes
of
the
program
31
under
Medicaid
managed
care.
The
outcomes
shall
32
include
a
comparison
of
actual
costs
of
the
program
33
as
administered
prior
to
and
after
implementation
of
34
Medicaid
managed
care.
The
data
shall
also
include
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specific
detail
regarding
the
actual
expenses
incurred
1
by
each
managed
care
organization
by
specific
provider
2
line
of
service.
3
f.
Review
and
approve
or
deny
approval
of
contract
4
amendments
on
an
ongoing
basis
to
provide
for
5
continuous
improvement
in
Medicaid
managed
care
and
6
to
incorporate
any
changes
based
on
changes
in
law
or
7
policy.
8
g.
(1)
Require
managed
care
contractors
to
track
9
and
report
on
a
monthly
basis
to
the
department
of
10
human
services,
at
a
minimum,
all
of
the
following:
11
(a)
The
number
and
details
relating
to
prior
12
authorization
requests
and
denials.
13
(b)
The
ten
most
common
reasons
for
claims
denials.
14
Information
reported
by
a
managed
care
contractor
15
relative
to
claims
shall
also
include
the
number
16
of
claims
denied,
appealed,
and
overturned
based
on
17
provider
type
and
service
type.
18
(c)
Utilization
of
health
care
services
by
19
diagnostic
related
group
and
ambulatory
payment
20
classification
as
well
as
total
claims
volume.
21
(2)
The
department
shall
ensure
the
validity
22
of
all
information
submitted
by
a
Medicaid
managed
23
care
organization
and
shall
make
the
monthly
reports
24
available
to
the
public.
25
h.
Medicaid
managed
care
organizations
shall
26
maintain
stakeholder
panels
comprised
of
an
equal
27
number
of
Medicaid
recipients
and
providers.
Medicaid
28
managed
care
organizations
shall
provide
for
separate
29
provider-specific
panels
to
address
detailed
payment,
30
claims,
process,
and
other
issues
as
well
as
grievance
31
and
appeals
processes.
32
i.
Medicaid
managed
care
contracts
shall
align
33
economic
incentives,
delivery
system
reforms,
and
34
performance
and
outcome
metrics
with
those
of
the
state
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innovation
models
initiatives
and
Medicaid
accountable
1
care
organizations.
The
department
of
human
services
2
shall
develop
and
utilize
a
common,
uniform
set
of
3
process,
quality,
and
consumer
satisfaction
measures
4
across
all
Medicaid
payors
and
providers
that
align
5
with
those
developed
through
the
state
innovation
6
models
initiative
and
shall
ensure
that
such
measures
7
are
expanded
and
adjusted
to
address
additional
8
populations
and
to
meet
population
health
objectives.
9
Medicaid
managed
care
contracts
shall
include
long-term
10
performance
and
outcomes
goals
that
reward
success
in
11
achieving
population
health
goals
such
as
improved
12
community
health
metrics.
13
j.
(1)
Require
consistency
and
uniformity
of
14
processes,
procedures,
and
forms
across
all
Medicaid
15
managed
care
organizations
to
reduce
the
administrative
16
burden
to
providers
and
consumers
and
to
increase
17
efficiencies
in
the
program.
Such
requirements
shall
18
apply
to
but
are
not
limited
to
areas
of
uniform
cost
19
and
quality
reporting,
uniform
prior
authorization
20
requirements
and
procedures,
uniform
utilization
21
management
criteria,
centralized,
uniform,
and
seamless
22
credentialing
requirements
and
procedures,
and
uniform
23
critical
incident
reporting.
24
(2)
The
department
of
human
services
shall
25
establish
a
comprehensive
provider
credentialing
26
process
to
be
recognized
and
utilized
by
all
Medicaid
27
managed
care
organization
contractors.
The
process
28
shall
meet
the
national
committee
for
quality
assurance
29
and
other
appropriate
standards.
The
process
shall
30
ensure
that
credentialing
is
completed
in
a
timely
31
manner
without
disruption
to
provider
billing
32
processes.
33
k.
Medicaid
managed
care
organizations
and
any
34
entity
with
which
a
managed
care
organization
contracts
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for
the
performance
of
services
shall
disclose
at
no
1
cost
to
the
department
all
discounts,
incentives,
2
rebates,
fees,
free
goods,
bundling
arrangements,
and
3
other
agreements
affecting
the
net
cost
of
goods
or
4
services
provided
under
a
managed
care
contract.
5
Sec.
___.
RETROACTIVE
APPLICABILITY.
The
section
6
of
this
division
of
this
Act
relating
to
directives
7
for
Medicaid
program
policy
improvements
applies
8
retroactively
to
July
1,
2015.
9
Sec.
___.
EFFECTIVE
UPON
ENACTMENT.
This
division
10
of
this
Act,
being
deemed
of
immediate
importance,
11
takes
effect
upon
enactment.
>
12
3.
By
renumbering
as
necessary.
13
______________________________
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of
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#3.