653—24.1 (17A,147,148,272C) Complaints.
	 24.1(1) Form and content of the complaint. A complaint shall be made in the form deemed acceptable by the board. The complaint shall contain the following information:
	  a.   	 The full name, address and telephone number of the complainant, except in instances in which the identity of the complainant is unknown.
	  b.   	 The full name, address and telephone number, if known, of the licensee.
	  c.   	 A clear and accurate statement of the facts that apprises the board of the allegations against the licensee.
	 24.1(2) Place and time of filing of the complaint. A written complaint may be delivered in person, by mail or electronically to the board office. The office address is Iowa Board of Medicine, 400 S.W. 8th Street, Suite C, Des Moines, Iowa 50309-4686. The board’s Web site address is www.medicalboard.iowa.gov.
	 24.1(3) Immunity. A person shall not be civilly liable as a result of filing a report or complaint with the board or peer review committee, or for the disclosure to the board or its agents or employees, whether or not pursuant to a subpoena of records, documents, testimony or other forms of information which constitute privileged matter concerning a recipient of health care services or some other person, in connection with proceedings of a peer review committee, or in connection with duties of the board. However, such immunity from civil liability shall not apply if such act is done with malice.