571—15.11 (483A) Refunds or changes for special deer and turkey permits and general licenses.
	 15.11(1) Invalid applications. Deer and turkey permit applications that are received too late for processing after the closing date for acceptance of applications or applications that are invalid on their face will be returned unopened to the applicant. Permit fees related to applications which are determined to be invalid by a computer analysis or other analysis after the applications have been processed will be refunded to the applicant, less a $10 invalid application fee to compensate for the additional processing cost related to an invalid application.
	 15.11(2)  Death of applicant. Deer or turkey permit fees will be refunded to the applicant’s estate when the permittee’s death predates the season for which the permit was issued and a written request is received from the permittee’s spouse, executor or estate administrator within 90 days of the last date for which the permit was issued.
	 15.11(3)  National or state emergency. Deer or turkey permit fees will be refunded if the permittee is a member of the National Guard or a reserve unit and is activated for a national or state emergency which occurs during the season for which the permit was issued. A written refund request must be received by the DNR within 90 days of the last date of the season for which the permit was issued.
	 15.11(4) Permit changes. The agency will attempt to change an applicant’s choice of season or type of permit if a written or telephonic request is received by the license bureau in sufficient time, usually 20 days, prior to printing the permit, and if the requested change does not result in disadvantage to another applicant. Telephonic change requests must be verified in writing by the requester before a change request will be honored. The agency’s ability to accommodate requests to change season or permit type is dependent on workload and processing considerations. If the agency cannot accommodate a request to change a season or type choice, the permit will be issued as originally requested by the applicant. No refund will be allowed. The agency will not change the name on the permit from that submitted on the application.
	 15.11(5) General hunting and fishing licenses duplicate purchase. Upon a showing of sufficient documentation, usually a photocopy of the licenses, that more than one hunting or fishing license was purchased by or for a single person, the agency will refund the amount related to the duplicate purchase. A written refund request, with supporting documentation, must be received by the license bureau within 90 days of the date on the face of the duplicate licenses.
	 15.11(6) Other refund requests. Except as previously described, the agency will not issue refunds for any licenses, stamps or permits related to fishing and hunting.
This rule is intended to implement Iowa Code section 483A.24.