481—57.24 (135C) Resident advocate committee. Each facility shall have a resident advocate committee in accordance with Iowa Code section 135C.25, which shall operate within the scope of the rules for resident advocate committees promulgated by the department of elder affairs. (II)
	 57.24(1) Role of committee in complaint investigations.
	  a.   	 The department shall notify the facility’s resident advocate committee of a complaint from the public. The department shall not disclose the name of a complainant.
	  b.   	 The department may refer complaints to the resident advocate committee for initial evaluation or investigation by the committee pursuant to rules promulgated by the department of elder affairs. Within ten days of completion of the investigation, the committee shall report to the department in writing the results of the evaluation or the investigation.
	  c.   	 When the department investigates a complaint, upon conclusion of its investigation, it shall notify the resident advocate committee and the department of elder affairs of its findings, including any citations and fines issued.
	  d.   	 Results of all complaint investigations addressed by the resident advocate committee shall be forwarded to the department within ten days of completion of the investigation.
	 57.24(2) The resident advocate committee shall, upon department request, be responsible for monitoring correction of substantiated complaints.
	 57.24(3) When requested, names, addresses and telephone numbers of family members shall be given to the resident advocate committee, unless the family refuses. The facility shall provide a form on which a family member may refuse to have the family member’s name, address or telephone number given to the resident advocate committee.
This rule is intended to implement Iowa Code section 135C.25.