761—540.11(321N) Record review.
	540.11(1) When the department examines the records of a transportation network company as authorized under Iowa Code section 321N.2(5), the department may request the transportation network company to provide a list of all prearranged rides for a seven-day period or all transportation network company drivers in Iowa for a specific date. The transportation network company shall provide the required information to the department within 30 days of the request.
	540.11(2) For the records provided under subrule 540.11(1), the department may identify a random sample of rides or drivers, or rides and drivers, for review for the specified period. The transportation network company shall provide additional information for each driver and each rider for each ride as requested by the department.
	a. 	Additional information requested for the transportation network company driver shall include the following:
	(1)	A copy of the driver’s license for the transportation network company driver.
	(2)	A copy of the driver’s state-issued vehicle registration, including year, make, model, VIN and license plate number.
	(3)	A copy of proof of the driver’s financial liability coverage. The copy shall include the driver’s insurance company name, address, and policy number. In addition, a copy of proof of financial liability coverage maintained to comply with Iowa Code sections 321N.4(2) and 321N.4(3) that includes coverages and limits may be satisfied by any of the following:
	1.	Insurance maintained by the transportation network company driver.
	2.	Insurance maintained by the transportation network company.
	3.	A combination of numbered paragraphs 1 and 2.
	(4)	A copy of or a verification that all necessary disclosures were supplied to the driver by the transportation network company, including the lienholder, vehicle owner, insurance and motor vehicle equipment requirements.
	(5)	A copy of all complaints received by the transportation network company from any rider who received a ride from the driver. This includes, but is not limited to, complaints related to drug or alcohol use, vehicle safety, motor vehicle equipment safety, driver behavior, driver ability or operation of the vehicle.
	(6)	A summary or other documentation that shows how the transportation network company resolved any complaint from a rider.
	(7)	Documentation or verification of the background and sex offender registry check on the driver.
	b. 	Additional information for each transportation network company rider shall include the electronic ride receipt provided to the rider.
	540.11(3) Notwithstanding any provision of subrule 540.11(1) to the contrary, the department and the transportation network company may agree to an alternative process or format for the transportation network company to provide the requested records if the records otherwise include the information required in subrule 540.11(2).
	540.11(4) Records submitted by the transportation network company to the department pursuant to this rule shall maintain the same status, including confidentiality and disclosure requirements as provided in Iowa Code section 321N.2(5).
[ARC 6491C, IAB 9/7/22, effective 10/12/22]