281—82.7 (272) School administration manager knowledge and skills standards and criteria. SAMs shall demonstrate the content knowledge and professional knowledge and skills in accordance with the following standards and supporting criteria.
	 82.7(1) Standard 1. Each SAM shall demonstrate an understanding of the instructional and management codes and how to best support the SAM’s administrator in instructional leadership. If a SAM is also employed as a secretary or administrative assistant (Model 3 SAM), the SAM’s job responsibilities shall be modified as established by the school district. The SAM shall:
	  a.   	 Code specific times and events as primarily instruction or primarily management.
	  b.   	 Use a collaborative process of reflective decision making to determine the most appropriate code for specific events within the calendar.
	  c.   	 Assist in protecting the administrator’s instructional time by handling or delegating on a first-responder basis the majority of management issues.
	  d.   	 Meet a minimum of three times per week with the administrator to pre-calendar and reconcile the administrator’s calendar.
	  e.   	 Regularly and consistently update the administrator on daily decisions, issues, and concerns.
	 82.7(2) Standard 2. SAMs shall attend an approved training program at the onset of their hire as SAMs. The training for SAMs and administrators shall include the following:
	  a.   	 Background information on SAMs.
	  b.   	 Understanding of the instructional and management descriptors.
	  c.   	 Introduction and practice using approved time-tracking software.
	  d.   	 First responders and delegation responsibilities.
	  e.   	 Job responsibilities and variations.
	  f.   	 Daily meeting protocols.
	  g.   	 Training of office staff on communication with others.
	  h.   	 Use of reflective questions.
	  i.   	 Understanding of conflict resolution skills.
	  j.   	 Action planning for building implementation and timelines.
	  k.   	 SAM/administrator rubric process.
	 82.7(3) Standard 3. Each SAM shall demonstrate competence in technology appropriate to the SAM’s position. The SAM will:
	  a.   	 Become proficient in the use of the approved time-tracking software tool.
	  b.   	 Schedule the administrator’s time using the approved software, update and reconcile the calendar daily, and attempt to pre-calendar the administrator at or above the administrator’s goal.
	  c.   	 Regularly schedule time with the administrator to review and reflect on the graphs and data provided through the software.
	 82.7(4) Standard 4. Each SAM shall demonstrate appropriate personal skills. The SAM:
	  a.   	 Is an effective communicator with all stakeholders, including but not limited to colleagues, community members, parents, and students.
	  b.   	 Works effectively with employees, students, and other stakeholders.
	  c.   	 Maintains confidentiality when dealing with student, parent, and staff issues.
	  d.   	 Clearly understands the administrator’s philosophy of behavior expectations and consequences.
	  e.   	 Maintains an environment of mutual respect, rapport, and fairness.
	  f.   	 Participates in and contributes to a school culture that focuses on change in teacher practices and improved student learning by supporting the administrator in the administrator’s instructional leadership role.
	 82.7(5) Standard 5. Each SAM shall fulfill professional responsibilities as established by the SAM’s school district. The SAM:
	  a.   	 Addresses current and potential issues in a timely manner.
	  b.   	 Manages facility resources responsibly, efficiently, and effectively.
	  c.   	 Protects instructional time by designing and managing operational procedures to maximize building efficiencies.
	  d.   	 Communicates effectively with both internal and external audiences.
	 82.7(6) Standard 6. Each SAM shall engage in professional growth that continuously improves the SAM’s skills of professional inquiry and learning. The SAM:
	  a.   	 Works collaboratively with the SAM’s administrator to improve professional practice.
	  b.   	 Applies research, knowledge, and skills acquired from formal and informal professional development opportunities to improve the SAM’s skills as a SAM.
	  c.   	 Participates in the decision-making process with the SAM’s administrator, staff, and community.
[ARC 0813C, IAB 6/26/13, effective 7/31/13]