701—27.1(421) Subpoena of records from public or private utility company. The director may subpoena records of a public or private utility company to the extent permitted by Iowa Code section 421.17(32).
	27.1(1) Definitions.
“Reasonable efforts,” for purposes of Iowa Code section 421.17(32), will be considered complete when the department has attempted to reach the individual using the individual’s last-known address as determined pursuant to 701—subrule 7.33(2).
“Utility” means the same as “public or private utility company” as defined in Iowa Code section 421.17(32)“f.”
	27.1(2) Procedure for issuing a subpoena; data transfer.
	a. 	The department shall submit the subpoena to the utility’s designated recipient on or before the date a secure data file is submitted for processing. The subpoena will include the director’s authority to make the request, the name of the file submitted for processing, the information to be provided for each individual, the expected response date, and the department’s contact information. The subpoena must be signed by the director. The data file provided to the utility by the department will include social security numbers, names, and last-known addresses in the mutually agreed-upon format.
	b. 	Within 30 days of receiving the department’s data file, the utility will process and return the data file to the department.
	27.1(3) Confidentiality. The utility must keep confidential all records received from the department. After the department has received the requested information from the utility, the utility must delete the data files the utility received in a secure manner. The department must keep confidential all records received from the utility in compliance with all applicable state and federal laws regarding individual privacy and the privacy rights of public and private utility companies.
This rule is intended to implement Iowa Code sections 421.17(32), 422.20, and 422.72.
[ARC 7835C, IAB 4/17/24, effective 5/22/24]