645—123.4(154A) Requirements for recordkeeping. A licensee shall keep and maintain records in the licensee’s office or place of business at all times, and each such record shall be kept and maintained for a seven-year period.
	123.4(1) The records for each person will include:
	a. 	A complete record of each test performed and the results of the test.
	b. 	A copy of any written recommendations.
	c. 	A copy of medical clearances or waivers.
	d. 	A copy of the written sales receipt.
	e. 	A copy of terms of sale, including any warranty. A record of any adjustments or services provided on the hearing aid device, including whether such services were provided under warranty or other agreement.
	f. 	A notation that the client consented, either verbally or in writing, to a service or services provided through a telehealth appointment, if applicable.
	123.4(2) No less than 30 days prior to closure of a licensee’s business, the licensee will provide written notification to clients of the location at which records will be maintained for a period of no less than 30 days following closure and the procedure to obtain those records. The licensee may arrange the transfer of records to another licensee for the purpose of maintenance of the records, provided that all contractual agreements have been satisfied.
[ARC 7819C, IAB 4/17/24, effective 5/22/24]