191—1.6(502,505) Organization. The division is headed by the commissioner, who is assisted by a first deputy commissioner, a second deputy commissioner, a deputy commissioner for supervision, and other deputy commissioners and assistant commissioners. The functions of the division are divided into eight bureaus.
	1.6(1) Administrative bureau. The administrative bureau provides staff support to the commissioner and the division and is responsible for budget, personnel, procurement, communication, legislative, and other services.
	1.6(2) Company regulation bureau. The company regulation bureau is responsible for the following:
	a. 	Regulating domestic and foreign insurance companies licensed in Iowa, through licensure, analysis and financial and market examinations.
	b. 	Examining the financial condition of domestic insurance companies not less than once every five years. Foreign companies are examined as deemed appropriate. The bureau ensures compliance with National Association of Insurance Commissioners accreditation mandates and with financial examination and analysis standards.
	c. 	Serving as a general insurance information repository and resource for both insurers and consumers and publishing the division’s annual report to the governor, required by Iowa Code section 505.12.
	d. 	Reviewing and approving filed company transactions, including but not limited to approval of acquisitions and mergers of domestic insurers, intercompany contractual agreements and assumption reinsurance agreements.
	e. 	Authorizing and overseeing individual and group workers’ compensation self-insurance.
	f. 	Authorizing, examining and analyzing benevolent associations and fraternal benefit societies.
	g. 	Authorizing and reviewing multiple employer welfare arrangements.
	h. 	Registering and verifying compliance for risk retention groups.
	i. 	Supervising the rehabilitation and liquidation of insurance companies.
	j. 	Auditing and monitoring premium tax remittances for admitted companies and supervising statutory deposits.
	k. 	Reviewing and approving admission applications for foreign surplus lines insurers, as well as conducting premium tax audits associated with the nonadmitted insurance industry.
	l. 	Implementing and maintaining the division’s information technology resources.
	1.6(3) Securities and regulated industries bureau. The securities and regulated industries bureau is responsible for administering and enforcing the Iowa uniform securities Act through enforcement, licensing, and securities registration to ensure investor protection and a positive climate for capital formation. The bureau is also responsible for protecting the public by administering and enforcing rules related to motor vehicle service contracts, residential service contracts, retirement facilities, cemeteries, and preneed purchase agreements for cemetery merchandise, funeral merchandise and funeral services.
	1.6(4) Consumer advocate bureau. The consumer advocate bureau consists of the consumer advocate and, in addition to being responsible for the duties described in Iowa Code section 505.8(6)“b,” is responsible for providing outreach to consumers, assisting in creation of consumer protection laws and regulations, and reviewing complaints. In order to fulfill the prescribed duties, the commissioner has delegated investigation and enforcement duties to the market regulation, enforcement, and fraud bureaus.
	1.6(5) Market regulation bureau. The market regulation bureau is responsible for the following:
	a. 	Ensuring fair treatment of consumers.
	b. 	Investigating unfair or deceptive trade practices in the business of insurance.
	c. 	Reviewing, investigating and responding to inquiries and complaints from the public regarding insurance producers and insurers.
	d. 	When requested by consumers, coordinating external reviews of health insurance claim decisions if insurance companies deny benefits either on the basis that the services were not medically necessary or on the basis that the services were investigational or experimental.
	e. 	When requested by consumers, coordinating independent reviews of long-term care insurance claim decisions if insurance companies deny benefits on the basis that insureds did not meet benefit trigger requirements.
	1.6(6) Enforcement bureau. The enforcement bureau takes administrative action against individuals and entities regulated by the division for violations of insurance, securities, and other laws under the authority of the division and provides legal counsel to the division.
	1.6(7) Fraud bureau. The fraud bureau confronts the problem of insurance and securities fraud by prevention, investigation, and prosecution of fraudulent insurance acts in an effort to reduce the amount of premium dollars used to pay fraudulent insurance claims, as set forth in Iowa Code chapter 507E, and may refer such matters to the appropriate jurisdiction for action or prosecution.
	1.6(8) Product and producer regulation bureau. The product and producer regulation bureau is responsible for the following:
	a. 	Reviewing, approving or disapproving property, casualty, life and health forms and, where provided by law, premium rates of certain types of insurance.
	b. 	Performing actuarial analysis of life and health insurance plans funded by certain public bodies.
	c. 	Licensing, registering, and monitoring entities and individuals under the authority of the commissioner.
	d. 	Overseeing the senior health insurance information program (SHIIP) and senior Medicare patrol (SMP) and other Medicare beneficiaries and their families and caregivers. These programs include providing information needed to make informed decisions about care and benefits; accessing financial assistance to cover related costs; and preventing Medicare fraud, errors and abuse.
[ARC 7729C, IAB 3/20/24, effective 4/24/24]