441—25.57(229) Quality assurance system. The county shall implement a quality assurance system which:
	1.	Annually measures and assesses advocates’ activities and services.
	2.	Gathers feedback from stakeholders including individuals using advocate services, family members, court staff, service provider staff, and regional staff regarding advocate services.
	3.	Implements an internal review of individual records.
	4.	Identifies areas in need of improvement.
	5.	Develops a plan to address the areas in need of improvement.
	6.	Implements the plan and documents the results.
[ARC 2438C, IAB 3/16/16, effective 5/1/16; ARC 4896C, IAB 2/12/20, effective 3/18/20]