252B.7B  Informational materials provided by the unit.
  1.  The unit shall prepare and make available to the public, informational materials which explain the unit’s procedures including, but not limited to, procedures with regard to all of the following:
  a.  Accepting applications for services.
  b.  Locating individuals.
  c.  Establishing paternity.
  d.  Establishing support.
  e.  Enforcing support.
  f.  Modifying, suspending, or reinstating support.
  g.  Terminating services.
  2.  The informational materials shall include general information about and descriptions of the processes involved relating to the services provided by the unit including application for services, fees for services, the responsibilities of the recipient of services, resolution of disagreements with the unit, rights to challenge the actions of the unit, and obtaining additional information.
97 Acts, ch 175, §38