231D.9A  Informal review.
  1.  If an adult day services program contests the findings of regulatory insufficiencies of a monitoring evaluation or complaint investigation, the program shall submit written information, demonstrating that the program was in compliance with the applicable requirement at the time of the monitoring evaluation or complaint investigation, to the department for review.
  2.  The department shall review the written information submitted within ten working days of the receipt of the information. At the conclusion of the review, the department may affirm, modify, or dismiss the regulatory insufficiencies. The department shall notify the program in writing of the decision to affirm, modify, or dismiss the regulatory insufficiencies, and the reasons for the decision.
  3.  In the case of a complaint investigation, the department shall also notify the complainant, if known, of the decision and the reasons for the decision.
2005 Acts, ch 61, §9, 17; 2007 Acts, ch 215, §196