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CONFIGURE YOUR BROWSER TO USE ADOBE ACROBAT READER®

Your Internet browser must be configured properly in order to view Acrobat (PDF) files. Many of the Acrobat documents at the Iowa General Assembly web site contain embedded links to other Acrobat documents. Therefore, Acrobat Reader and the Acrobat plug-in file must be properly installed on your computer. The plug-in file allows the Acrobat program to run in a window within your browser application. Listed below are helpful hints for Internet users experiencing a variety of Acrobat-related problems.

ACROBAT READER PROBLEMS
1. Administrator privileges are required to install Acrobat Reader on computers running Microsoft Windows NT, 2000 and XP. The Administrator must also start Acrobat Reader once after installation is completed and "accept" the End User License Agreement.
2. If a link is selected to an Acrobat file and an error occurs or a dialog box appears asking whether you want to open the file or save it to disk, then the Acrobat plug-in file may not be properly installed. To correct the problem, perform the these four steps:
  1. Exit Acrobat Reader.
  2. Uninstall any older versions of Acrobat already installed on your computer. In Microsoft Windows, select the Start button and then select Settings-Control Panel-Add/Remove Programs. If you are notified that not all Acrobat files have been removed or if you are attempting to uninstall Acrobat Reader 3 and it is not listed in the Add/Remove Programs list, use the My Computer icon on the Windows desktop to delete the entire old Acrobat Reader folder from the hard drive.
  3. Download and install the current version Acrobat Reader from the Adobe web site (www.adobe.com/products/acrobat/readstep2.html).
  4. Exit and restart the Internet browser application.
3. The Acrobat Reader preferences must be set correctly.
For Acrobat Reader version 4 users, start the Acrobat Reader application and then select the File -- Preferences -- General dropdown menu. In the dialog box that displays, the Web Browser Integration box must be checked ON. Close Acrobat Reader and the internet browser application. Restart the internet browser and try again.
For Acrobat Reader version 5 users, start the Acrobat Reader application and then select the Edit-Preferences-Options dropdown menu. In the dialog box that displays, the Display PDF in Browser box must be checked ON. Close Acrobat Reader and the internet browser application. Restart the internet browser and try again.
For Acrobat Reader version 6 users, start the Acrobat Reader application and then select the Edit-Preferences-Internet dropdown menu. In the dialog box that displays, the Display PDF in Browser box must be checked ON. Close Acrobat Reader and the internet browser application. Restart the internet browser and try again.
MICROSOFT INTERNET EXPLORER PROBLEMS
4. For Internet Explorer users with Acrobat Reader 4.0, 5.0 or 6.0 installed, a file named PDF.OCX, PDF41.OCX, or PDF42.OCX should be present in the "C:\Program Files\Adobe\Acrobat 4.0\Reader\ActiveX" , "C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX" or "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX" folder (the folder location may be different on your computer). If this file is missing, re-install Acrobat Reader as described in item #1 or #2 above. Then check again to verify that the OCX file is present in the respective "...\ActiveX" folder mentioned above.
5. For Internet Explorer users, enable all ActiveX controls. To do this, select Internet Options from the dropdown menus, then select the Security tab, then select Internet as the web content zone, then select the Custom Level button. In the displayed window, all settings under the ActiveX heading should be enabled.
NETSCAPE PROBLEMS
6. To verify that the Acrobat plug-in is installed, from the Netscape dropdown menus select Help - About Plug-ins. If Adobe Acrobat is not listed or is listed as not enabled, see item #1 or #2 above.
7. For Netscape users with the most recent version of Acrobat Reader installed, a file named NPPDF32.DLL must be present in the "C:\Program Files\Netscape\Communicator\Program\Plugins" folder (this folder location may be different on your computer). If this file is missing, copy and paste it manually to the "C:\Program Files\Netscape\Communicator\Program\Plugins" folder from the "C:\Program Files\Adobe\Acrobat 4.0\Reader\Browser", "C:\Program Files\Adobe\Acrobat 5.0\Reader\Browser" or "C:\Program Files\Adobe\Acrobat 6.0\Reader\Browser" folder (this folder location may be different on your computer). Windows users can use the My Computer icon on the Windows desktop to copy and paste the file.
MISCELLANEOUS INFORMATION
8. Users with older Internet browser versions that experience difficulties accessing Acrobat documents should upgrade to more recent versions of Internet Explorer or Netscape.
9. America Online (AOL) users sometimes cannot access Acrobat documents, even after following the suggestions listed above. The problem may be due to an old browser version. Contact the AOL.COM Help services available at the AOL web site for assistance in upgrading and configuring your browser.
COPYING AND PASTING TEXT AND GRAPHICS FROM ADOBE ACROBAT® TO OTHER APPLICATIONS

You can select text or a graphic in an Acrobat document, copy it to the Microsoft Windows® clipboard, and paste it into a document in another application such as a word processor.
Note: If a font copied from an Acrobat document is not available on the system displaying the copied text, the font cannot be preserved. A default font is substituted.

Using Acrobat Reader to select text and copy it to the clipboard:

  1. In order to select text on more than one page of a multi-page Acrobat® document, the page layout setting for the document must be set to either Continuous or Continous - Facing!
    To set the page layout in Acrobat Reader 4.0, click the Page Layout button picture of icon in the status bar at the bottom of the window, and choose Continuous or Continuous - Facing.
    To set the page layout in Acrobat Reader 5.0 or 6.0, click either the Continuous or Continuous-Facing button picture of icon in the status bar at the bottom of the window.
  2. Select the Text Select Tool picture of icon on the tool bar, and do one of the following:
    • To select a line of text, select the first letter of the sentence or phrase and drag to the last letter.
    • To select all the text, click the right mouse button and choose Select All.
  3. Once the text is selected, click the right mouse button and choose Copy.
  4. Open another application, such as a word processor, and choose Edit > Paste.

Using Acrobat® to select a graphic image and copy it to the clipboard:

  1. For Acrobat Reader 4.0, select the Graphics Select Tool by holding down the mouse button on the Text Select Tool picture of icon and dragging to the Graphics Select Tool picture of icon. Once the Graphics Select Tool is selected, all pages of the Acrobat document are treated as graphic images. In Acrobat Reader 5.0 or 6.0, select the Graphics Select Tool picture of icon directly from the tool bar.
  2. Drag a rectangle around the graphic you want to copy, or click the right mouse button and choose Select All to select the entire page. To deselect the graphic and start over, click anywhere outside the selected graphic.
  3. Once the graphic is selected, click the right mouse button and choose Copy.
  4. Open another application, such as a word processor, and choose Edit > Paste.